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CGS Federal (Contact Government Services)

Federal professional services

Legal Clerical

Full-TimeUpdated on 10/13/2026
$60k - $75k/yr
Mid
Charlotte, NC, USA+1 moreMore locations: Atlanta, GA, USA
Hybrid
Clerical & Data EntryOffice Clerical & Records
No H1B Sponsorship
US Top Secret Clearance Required

About the job

Requirements
  • A high school diploma or GED is required.
  • A Top Secret/SCI clearance is required.
  • The candidate must be able to read and follow instructions.
  • The candidate must be able to operate office equipment, including personal computers, printers, photocopiers, scanners, telephone systems, fax machines, numbering and binding equipment.
  • The candidate must be able to write and print clearly.
Responsibilities
  • Transfer cases from one FBI unit to another and update tracking databases as needed.
  • Organize and process cases received from FBI units or external agencies and update tracking databases as needed.
  • Track case progress by checking Courtlink notifications, updating case files and tracking records, monitoring workflow, and reporting progress.
  • Administer and adhere to security procedures, including recording and executing permissions to case information after receiving written approval from a Government task lead.
  • Respond to case changes by drafting related correspondence and requests to FBI divisions, including field offices.
  • Coordinate technical and data-processing support.
  • Ensure cases are closed according to existing standard operating procedures and related documents are filed or uploaded to designated databases.
  • Monitor the Discovery and Criminal Discovery mailboxes on both enclaves for discovery work requests.
  • Coordinate with DU management on case assignments and ensure mailbox work requests are opened or reopened and assigned in LitB's case tracking system.
  • Generate management reports using data from OGC-LITB case tracking systems, including Excel and pivot tables.
  • Prepare documents for imaging and scanning; scan, copy, and file documents.
  • Perform Legal Analysis Workflow System and Courtlink searches.
  • Develop, draft, and edit reports, briefs, correspondence, proposals, and other documents.
  • Proofread, merge document versions, and perform other document-editing services before submitting drafts for final review.
  • Pull, track, and re-file documents in the designated database or paper filing system identified by existing standard operating procedures.
  • Prepare, organize, and compile documents and records, including preparing materials for hearings and trials; assembling notebooks and binders; tabbing, binding, and labeling document collections; accessing and re-filing and shelving documents; packing, preparing, and shipping boxes; and preparing and mailing correspondence.
  • Retrieve case materials and complete log sheets.
  • Provide front desk administrative support and visitor escort assistance.
  • Answer, refer, and take messages on telephone calls; provide information and schedule appointments.
  • Operate personal computers, printers, scanners, copiers, fax machines, phone answering systems, and shredders.
  • Complete quarterly legal clerical projects to improve management of OGC-LITB and mitigate legal risk associated with clerical functions, with measurable deliverables, timelines, and evaluation and acceptability criteria defined on a rolling basis by OGC-LITB.
  • Request changes to existing OGC-LITB practices and tracking tools and incorporate underlying OGC-LITB requirements and best practices.
  • Reorganize and consolidate existing electronic and paper documents for each pending case into a centralized file for that case, as requested.

About the company

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CGS Federal (Contact Government Services)

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CGS Federal (Contact Government Services) is a government contractor providing professional and technology services to public agencies. The company supports federal programs with information technology, litigation support, records work, data services, cybersecurity, and program operations. It serves federal agencies, legal teams, public-sector program leaders, and mission-oriented operating units. Its operating model centers on contract teams embedded in regulated government environments and supported by recruiting, security, delivery, and corporate operations. Teams work across software, infrastructure, cybersecurity, legal support, data, project management, recruiting, and administration. Teams support coordinated daily delivery.

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