Verification Specialist

Hi, We're Centerfield!

Supercharged customer acquisition. Centerfield delivers outcome-based digital marketing solutions and personalized omnichannel experiences for the world’s leading brands. Powered by our proprietary Dugout platform, Centerfield acquires customers at scale for leading residential service, insurance, e-commerce, and B2B brands. Centerfield’s digital experiences and digital brands, such as Business.com and BroadbandNow.com, reach more than 150 million in-market shoppers annually. Centerfield is headquartered in Silicon Beach and is proud to be recognized by Built in LA as a Best Place to Work in Los Angeles.

The Opportunity...
We are seeking a highly motivated and detail-oriented Lead Qualification Specialist to join our sales team. The successful candidate will be responsible for evaluating incoming leads, identifying high-quality opportunities, and ensuring they are properly routed to the appropriate sales team members. This role is critical to optimizing the sales funnel and driving business growth. The job is not limited to Lead Qualification. As a Call Center Agent, you may be required to work on various programs within the company based on the business needs.

How You'll Contribute...

• Qualify inbound and outbound leads through calls, emails, and other channels.

• Conduct initial outreach to assess lead interest, fit, and readiness to buy.

• Use lead scoring criteria to prioritize and categorize leads.

• Maintain accurate and up-to-date records in the CRM system (e.g., Salesforce, HubSpot).

• Collaborate closely with the sales and marketing teams to improve lead generation and conversion strategies.

• Provide feedback to marketing on lead quality and campaign effectiveness.

• Meet or exceed daily/weekly activity and conversion metrics.

What We're Looking For...

• Bachelor’s degree in Business, Marketing, Communications, or a related field (preferred but not required).

• 1+ years of experience in sales, call center, customer service, or a related field (preferred but not required)

• Strong communication and interpersonal skills.

• Highly organized with great attention to detail.

• Familiarity with CRM systems and sales tools.

• Ability to work independently and as part of a team in a fast-paced environment.

• Self-motivated with a proactive approach to problem-solving.

Bonus Points...

• Experience with tools such as Salesforce, HubSpot, Outreach, or ZoomInfo.

• Understanding of B2B sales processes and SaaS business models.

• Multilingual abilities are a plus.

Life at Centerfield...

• This is a hybrid position; employees are expected to work from our Charlestown, MA, office every Tuesday, Wednesday & Thursday

• Work-Life Balance, no need to work more than 40 Hours a week

• Competitive Hourly Rate + UNCAPPED COMMISSION

• Enjoy additional perks such as monthly prizes, team outings, and raffles

• Industry-leading medical, dental, and vision plans + generous parental leave

• 401(k) company match plan

• Inbound & Outbound Calls

• Company discounts for events and attractions

• Paid training

• Paid charity and volunteer days (local mentor programs, adopt a pet, beach cleanup, etc.)

• Virtual workout and yoga classes

• Monthly happy hours, catered lunches

• Award-winning culture & unprecedented team spirit (featured in LA Business Journal & Built In LA Best places to work )

• Career growth – we enjoy promoting from within!

  #LI-Hybrid
  

To learn more, visit us Here.

Interviews will take place after resumes have been screened for minimum requirements. Please note that this position is not restricted solely to the responsibilities listed above and that the job scope and responsibilities are subject to change.

For more information about our collection, use, and disclosure of your personal information in connection with our evaluating your candidacy, please visit our Privacy Policy at https://www.centerfield.com/privacy-policy/.

Centerfield Media is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected under federal, state or local law.