Assistant Director of People and Culture

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Soon to be one of the region’s foremost luxury beachside destinations, The Red Sea will comprise of the idyllic natural islands and lagoons across 200 kms of coastline along the western coast of the Kingdom of Saudi Arabia, between the cities of Umluj and Al Wajh. The new Four Seasons Resort will be located on Shura Island, the hub of the development and home to a yacht marina, leisure and lifestyle facilities, retail offerings, 18-hole golf course and more. The Red Sea destination is being built with sustainable practices and tourism at its core, with the masterplan being informed by an impressive marine spatial planning simulation to model the environmental impact of development and operations to minimize over-tourism while providing guests with an exceptional travel and lifestyle experience. The destination will also rely on renewable energy and will only develop a small portion of the islands with expansive dedicated conservation zones. The new Four Seasons Resort will offer approximately 149 rooms and suites, all with uninterrupted views over white sand beaches and crystal-clear waters. The property will also feature six restaurant and lounge outlets, meeting and events spaces, a marine discovery centre, Kids for All Seasons space and much more. Whether looking for rest and relaxation or sport and water activities, there will be something for everyone, including a full-service spa with a hammam, tennis courts, three outdoor pools with cabanas, and two separate beaches for families and adults perfect for soaking in the sun or diving down to explore the coral reefs.

About Four Seasons Resort And Residences Red Sea at Shura Island:

Join the team at Four Seasons Red Sea Shura Island , where our purpose is to create extraordinary guest experiences through genuine care, warm hospitality, and exceptional service. We are committed to attracting, developing, and retaining the most talented professionals in the industry to deliver the legendary Four Seasons service.

About the Role

Four Seasons Resort and Residences Red Sea at Shura Island is looking for an Assistant Director of People and Culture who shares our passion for excellence and is enthusiastic about creating the best employee experience. This role reports to the Director of People and Culture and will be responsible for assisting in leading the People and Culture strategy and execution and overseeing the day to day running of the People and Culture function; including but not limited to benefits administration, talent acquisition and retention strategies, wage and salary administration, employee relations, learning and development, and local diversity initiatives.

What You Will Do

•  Lead and oversee the day‑to‑day operations of the People & Culture Department and collaborate with leadership on the implementation of the People & Culture strategy.

• Act as an objective third party in employee counselling, problem‑solving, and conflict resolution, and communicate to the Director of People & Culture any circumstances that may raise legal issues or liabilities for the hotel.

• Identify, analyze, and initiate appropriate actions to resolve patterns of unsatisfactory employee turnover.

• Assist in managing the financial aspects of the departmental budget, including benefits, labour and salary reporting, and planning cost‑effective events within budget guidelines.

• Oversee regular audits of insurance records, immigration and labour records, and paid‑time‑off allowances.

• Monitor and ensure organizational compliance with the local employment laws and regulations, and recommended best practices; review and revise policies and practices to maintain compliance.

• Act as a liaison between employees and management to address questions or concerns regarding company policies, practices, and regulations.

• Work closely with Finance regarding labour meetings, employee attestations, and wage and hour training.

• Supervise employee programs such as recognition celebrations, community outreach, internal meetings, bi‑annual staff events, and more

• Respond to employee claims, Workers’ Compensation matters, Leaves of Absence, and Wage & Hour inquiries.

• Participate and be an active member of the Health, Safety and Security Committee, including monthly meetings.

• Work harmoniously and professionally with all staff while maintaining the confidentiality of People & Culture information.

• Oversee the hiring process and support the Talent Acquisition Manager.

• Lead P&C metrics and reporting efforts, providing regular updates on employee performance, turnover, and other key P&C data. 

• Manage P&C budgets, ensuring cost-effective strategies and resource allocation.

What You Bring

• Minimum of 3 years’ experience in a People & Culture (Human Resources) leadership role, preferably within the luxury hospitality industry.

• Bachelor’s degree in Human Resources, Business Administration, or Hospitality Management; Master’s degree or HR certification (e.g., CIPD, SHRM) is preferred

• Strong leadership, communication, and interpersonal skills.

• High level of emotional intelligence and excellent interpersonal abilities.

• In-depth knowledge of HR principles, labor laws, employee relations, and talent management.

• Ability to drive organizational change, improve employee engagement, and enhance company culture.

• Strong problem-solving and decision-making skills, with the ability to manage complex P&C issues.

• Ability to collaborate effectively with senior leadership and department heads.

• Genuine passion for luxury hospitality and delivering exceptional service.

• Fluency in Arabic and English.
• Local's only as per the Saudi labor law.

What We Offer

• Competitive salary in a tax-free environment.

• 30 days of vacation plus public holidays.

• Complimentary meals and uniform cleaning.

• Medical and life insurance.

• Employee Assistance Program and worldwide complimentary room nights.

• Opportunities for growth and development.

• Additional family benefits.

Schedule & Hours

This is a full-time role.

Supporting the Saudi nationalization scheme, we are looking forward to connecting with Saudi nationals who have a passion for people, talent management and learning! Suitable candidates must be able to work in Saudi Arabia!