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Spin Master

Toys, entertainment, and digital games producer

Logistics Officer

Logistics & TransportationConfirmed live in the last 24 hours
Full-timeDongguan, Guangdong Province, ChinaNo salary listedIn-person

About the Job

Requirements

  • A college degree or above is required.
  • Five to seven years of relevant work experience in Hard Toys of a Trading/Buying Office or in the EMS/FMCG industry is required.
  • Familiarity with Microsoft Office is required.
  • Excellent command of written and spoken English and Chinese/Mandarin is required.
  • Effective presentation, communication, and persuasion skills are required.
  • Good communication and interpersonal skills, teamwork, and analytical skills are required.

Responsibilities

  • Follow orders from receipt through goods delivery, cooperate with other departments to resolve issues, and complete orders under a supervisor's direction.
  • Handle program management services for customers.
  • Coordinate orders from item quotation through delivery, including sample arrangements, customer purchase order management from receipt to shipment, shipment instruction release, required customer testing, inspection arrangements, and customer service.
  • Oversee direct import or intracompany order fulfillment and respond to order-related issues.
  • Communicate with buyers and buying offices, respond promptly to queries, ensure commitments are met, review key performance indicators, and maintain and expand relationships with existing customers.
  • Communicate with sales managers, buyers, buying offices, and internal departments to ensure timely order confirmation and shipment delivery.
  • Serve as the customer focal point and coordinate problem resolution with internal departments.
  • Provide support for sales activities, including the Toy Show.
  • Support continuous improvement initiatives as directed by the supervisor.
  • Provide or update customers' import-order shipping requirements with internal departments and factories to ensure compliance with retailer requirements.

Desired Qualifications

  • Experience using the SAP R/3 system is preferred.

About the Company

Spin Master

Toys, entertainment, and digital games producer

Spin Master designs and sells toys, entertainment content, and digital games for children. The toys division manufactures and wholesales products to retailers worldwide, featuring brands like PAW Patrol, Bakugan, and Hatchimals. The entertainment arm creates multi-platform shows and characters and licenses content and merchandise, while the digital games unit develops mobile titles such as Toca Boca and Sago Mini with subscriptions or in‑app purchases. The company differentiates itself by owning key IPs across toys, TV/streaming content, and games, enabling a cross‑platform ecosystem that drives sales through integrated content and licensing partnerships, with a goal to build a cohesive children's ecosystem spanning toys, media, and digital experiences.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Canada
Founded
1994

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