Junior Systems Administrator
Posted on 3/15/2024
Virtuous

51-200 employees

Responsive fundraising platform for nonprofit organizations
Company Overview
Virtuous stands out as a leading company in the nonprofit sector, offering a comprehensive fundraising platform that streamlines marketing, donor development, and fundraising activities, thereby enhancing efficiency and impact. The company's culture is deeply rooted in understanding and supporting the missions of nonprofits, reflected in their commitment to providing open access to data and customizable reports. This focus on data-driven insights and responsiveness sets Virtuous apart, enabling nonprofits to deliver dynamic campaigns and foster stronger connections with their supporters.
Social Impact

Company Stage

Series B

Total Funding

$25.6M

Founded

2014

Headquarters

Phoenix, Arizona

Growth & Insights
Headcount

6 month growth

4%

1 year growth

24%

2 year growth

56%
Locations
Phoenix, AZ, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Microsoft Azure
Communications
Git
Hubspot
JIRA
CategoriesNew
Administrative & Executive Assistance
IT & Security
IT Support
System Administration
Requirements
  • Undergraduate Degree in Computer Science, or other IT-related field preferred.
  • 1+ years in Systems Administration, or 3+ years in IT technical support.
  • Experience supporting Mac devices is a plus.
  • Experience managing Windows devices via Intune preferred.
  • Experience with tooling like Notion, Jira, GitHub, HubSpot, Slack, Zoom, Sophos, etc.
  • Experience with Azure EntraID, Enterprise Apps, SSO, SCIM, and Google Workspace preferred.
  • Proven track record supporting 100+ employees preferred (experience supporting remote team members a plus).
  • SaaS experience is a plus.
  • Live within commuting distance of downtown Phoenix, AZ, and be willing to work in the office at least three days a week (hybrid).
  • Ability to manage shifting priorities across multiple departments and stakeholders.
  • Ability to be an independent self-starter who thrives in a fast-paced environment, and works independently with minimal supervision.
  • Strong written and verbal communication skills are a must.
  • Scripting and automation experience preferred.
Responsibilities
  • Work as part of the internal IT/SysOps team to empower employees through administering best-in-class hardware and software tools.
  • Take ownership of and drive current and future iterations of the IT/SysOps domain: Helpdesk requests, MDM, patching, employee and device lifecycle, etc.
  • Provide timely technical support for internal users and work with them to solve hardware, software, application, and identity management-related issues.
  • Manage and maintain EntraID (AzureAD) infrastructure, Sophos Endpoint Protection, Sophos email GW, InTune, Jamf, Microsoft 365, and similar services.
  • Help educate Virtuous employees about hardware, software, and security best practices.
  • Create and maintain user guides and documentation to facilitate effective hardware, software, and system usage.
  • Partner closely with senior-level team members to support security framework compliance and provide audit support related to controls within your domain.
  • Take initiative to become further educated in relevant systems administration, information technology, and emerging trends.
  • Available for on-call and/or emergency response and support if/as needed.