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Société Générale de Surveillance

Testing, inspection, and certification services globally

Coordinador Técnico

Validation, Compliance & Quality SystemsConfirmed live in the last 24 hours
Full-timeMedellín, Medellin, Antioquia, ColombiaCOP4.1M /moIn-person

About the Job

Requirements

  • A professional qualification in civil engineering, industrial engineering, geology, or a related career is required; academic education may be homologated based on acquired experience.
  • At least 1 year of experience in quality control and personnel management is required.
  • Knowledge of NTC-ISO/IEC 17025 is required.
  • Knowledge of office productivity tools is required.
  • Knowledge of quality assurance is required.
  • Knowledge of basic metrology is required.

Responsibilities

  • Define strategies with the Operations Manager to meet sales projections, propose resizing the area to differentiate the service to clients, and recommend investment strategies for innovation projects, implementation of new tests and services, and expansion of site capacity to support continuous improvement and expected growth.
  • Provide quality customer service and technical support during the execution of tests at the work site.
  • Perform customer-service activities, understand and meet customer requirements, and address complaints and claims involving administrative, operational, or technical situations.
  • Organize and supervise testing activities in the area, including ensuring that the necessary resources are available.
  • Conduct the tests and evaluations needed to authorize technical laboratory staff at the branch to perform tests.
  • Ensure that tests are conducted in accordance with the standards established for each method and the requirements of ISO/IEC 17025 at the work site.
  • Ensure continuous improvement of the Quality Management System and comply with documents and procedures relevant to the normal performance of the area.
  • Ensure that subcontracted tests are performed by accredited suppliers or, otherwise, highly qualified suppliers meeting applicable technical, quality, and safety requirements.
  • Improve customer-service effectiveness, including service response, report delivery, and work scheduling.
  • Organize operational staff tasks, evaluate the performance of directly assigned staff, and ensure the applicable procedure is followed for indirect staff.
  • Perform other duties inherent to the role or assigned by the immediate supervisor to ensure the proper functioning of company activities.

About the Company

Société Générale de Surveillance

Testing, inspection, and certification services globally

SGS provides testing, inspection, and certification services to help clients meet regulations, ensure quality and safety, and gain market access. It runs laboratory testing, on-site inspections, and certification against standards, often with training and consulting, across a wide range of industries. The services rely on a global network of laboratories and offices that deliver localized solutions with global expertise. What sets SGS apart is its large global footprint and its emphasis on quality, integrity, risk mitigation, and sustainability, enabling it to serve a diverse set of customers from small businesses to multinationals. The company's goal is to help customers comply with regulations, improve product quality and safety, reduce risk, and boost productivity across markets.

Company size
10,001+
Company stage
IPO
Headquarters
Geneva, Switzerland
Founded
1878

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