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Kaiser Permanente

Integrated healthcare provider and payer platform

Nurse Manager 2

Nursing & Frontline Patient CareConfirmed live in the last 24 hours
Full-timeClackamas County, OR, USANo salary listedIn-person

About the Job

Requirements

  • Minimum five years of experience in patient care delivery.
  • A Bachelor of Science in Nursing (BSN) and a minimum five years of experience in business operations, clinical health care, or a directly related field.
  • Minimum four years of experience in a leadership role, with or without direct reports.
  • Basic Life Support is required at hire.
  • An Oregon Registered Nurse license is required at hire.

Responsibilities

  • Lead implementation of best-practice models, patient-care delivery systems, and practice standards across several locations.
  • Delegate investigation and resolution of patient, family, and member concerns about patient care and services.
  • Facilitate collaboration with physicians, outside healthcare providers, and other healthcare team members to achieve safe, optimal patient care across the continuum.
  • Monitor resource needs across clinical areas and ensure appropriate assignment and utilization; manage the use and maintenance of equipment, supplies, and medications.
  • Maintain a safe environment for patients and employees; maintain clinical expertise, supervision, competency, and licensing; direct care within scope of practice and perform clinical duties as required.
  • Collaborate with Nursing Clinical Practice to ensure staff provide high-quality care and comply with the Nursing Practice Act, The Joint Commission, and applicable federal, state, and local requirements.
  • Create developmental opportunities; build cross-functional relationships; solicit and act on performance feedback; set goals, provide coaching, hire and develop talent, plan succession, and set performance-management expectations across teams and units.
  • Oversee organizational change and share best practices; foster dialogue, engagement, motivation, and collaboration; delegate tasks and decisions while providing appropriate guidance and support.
  • Manage designated units or teams by translating business plans into tactical actions, overseeing work assignments, ensuring compliance with policies and procedures, and identifying improvement opportunities.
  • Partner with stakeholders and business leaders to ensure services meet requirements and align with departmental strategies; align team efforts, measure progress, make decisions, and support direct reports in resolving escalated issues.
  • Communicate goals and objectives; incorporate resources, costs, and forecasts into plans; ensure matrixed resources meet service and performance requirements; remove obstacles and develop contingency plans.
  • Manage hospital administrative functions supporting patient care, including action-item timelines and financial commitments, workflow reports and performance strategies, operational initiatives, programs, services, and systems.
  • Oversee workplace and patient safety, recruitment and selection, performance evaluation and management, labor relations, training and development, and quality and risk management.
  • Design survey-readiness activities, including mock rounds; mitigate compliance issues; and develop procedures for audit documentation, information, and reports.
  • Lead development, monitoring, and control of departmental payroll and non-payroll budgets, financial management, and cost control or reduction.
  • Manage care-delivery operations and programs in a 24/7 environment; develop strategic partnerships and oversee complex workstreams with broad program impact.
  • Lead development and implementation of data-gathering and analysis plans, policies, and processes in alignment with guidelines and regulations; align patient-care management solutions across departments.
  • Manage hospital resources to ensure appropriate assignment and utilization; lead multidisciplinary teams and hold them accountable for performance.
  • Assist in designing emergency-preparedness programs; keep departmental preparedness and recovery plans current; ensure managers and staff are trained and understand expectations during and after emergencies.
  • Lead project teams and initiatives; monitor implementation, equitable resource distribution, and delivery against objectives; lead nursing-services and patient-care teams in alignment with cost, quality, clinical, and utilization standards.
  • Lead long-term cross-functional strategic projects to remediate issues and improve quality, service, affordability, and operating efficiency.
  • Develop and manage structured root-cause analysis and solution implementation to improve operational-system performance and address quality and safety issues.
  • Collaborate with senior leadership on strategic plans for integrated services across the continuum of care; ensure project performance metrics align with strategic organizational initiatives.
  • Drive continuous improvement in the quality and safety of clinical practices, services, and operations; hold staff and direct reports accountable for legal and regulatory compliance; lead design and implementation of systems and methods to evaluate and improve patient care within the department and across the continuum.

Desired Qualifications

  • Pediatric Advanced Life Support (PALS) certification from the American Heart Association.
  • Certification from the American Nurses Credentialing Center (ANCC) in a related practice area.

About the Company

Kaiser Permanente

Integrated healthcare provider and payer platform

Kaiser Permanente runs an integrated healthcare platform that lets members manage and pay medical, premium, and pharmacy bills online. It serves Medicare Advantage, Individual and Family, and non-employer plans, offering options to pay as a guest or set up payment plans. The platform works by presenting a centralized online portal where users can view bills, choose how to pay, and handle multiple types of charges in one place. Revenue comes from premiums and medical services fees, while the service aims to reduce administrative work for both providers and patients and encourage on-time payments. What sets Kaiser Permanente apart is its combination of healthcare services with a single billing experience across multiple plan types, focusing on a user-friendly, centralized payment process rather than handling billing through separate systems. Its goal is to provide a straightforward, reliable way for members to manage and pay their bills, improving convenience and payment timeliness.

Company size
10,001+
Company stage
Grant
Total funding
$7.5M
Headquarters
Oakland, CA
Founded
1945

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