Captain

AGS is looking for a Shift Commander or Captain to work in Florence, AZ. The Shift Commander or Captain is responsible for supervising detention staff to ensure the safety and security of detainees in custody, acting in accordance with the highest ethical standards at all times, and ensuring a spirit of fairness and integrity in the on-going execution of their duties.  To join our team of outstanding professionals, apply today!

Responsibilities

• Serves as AGS on-site primary point of contact. 
• Responsible for addressing concerns that may be out of compliance.
• The Captain will provide supervision, guidance and on-the-job training to the Lieutenant and ultimately to the Detention Officers to improve Detention Officer skills, reinforcing the critical nature of the Detention Officer’s responsibilities.
• Responsible for assuring consistent delivery of service regardless of shift or location, for taking immediate action to correct problems detected and for responding whenever called upon
• Hands on monitoring of shift activities to ensure there is no officer clustering, standing around, or on inactive posts - officers are utilized across the campus to fill all operational needs
• Creates cross-functional training for all posts to ensure officers are qualified to work on multiple posts.
• Coaches staff on verbal judo/de-escalation techniques to ensure minimal uses of force
• Ensures all incidents are appropriately documented, and officer reports are reviewed for accuracy, grammar, and spelling prior to being submitted with final incident packages.
• Oversight of staffing to ensure any open posts are filled with reserve or stand-by personnel. and managing “call-offs” due to illness or other reasons.
• Managing the briefing of Detention Officers during post checks regarding any changes in Post Orders, or any unusual or emergency situations.
• Identify and communicate on-the-job training to correct deficiencies in Detention Officer. Performance, or to strengthen and refresh Detention Officer knowledge of critical skills and issues.
• Report any emergency situation to the prime contractor and AGS management.
• Document incidents with complete and accurate reports.
• Oversee the review the sign-in/out sheets to ensure proper timekeeping by Detention Officers
• Oversee the break schedules and ensuring that all Detention Officers receive breaks and proper relief.
• Provide oversight and management and direct reporting of detainee counts.
• Assist Detention Officers in dealing with any incident of disturbance or lack of cooperation from a detainee.
• Inspect every area of the facility where detainees are present, at least once per shift.

Qualifications

• Bachelor’s degree from an accredited university or college in a related field such as Law Enforcement or Criminal Justice. The degree requirement may be satisfied by completion of a career development program that includes work-related experience, training, or college credits at a level of achievement equivalent to the bachelor’s degree. Equivalent prior job experiences may be substituted for education requirements.
• Must have strong leadership ability, sound judgment, and effective administrative ability.
• Must have strong analytical skills for resolving complex cross functional problems.
• Must demonstrate excellent verbal and written communications skills with all levels of management and interfaces with ICE personnel.
• Ability to prepare management, business, technical, and personnel reports, reviews and documents for internal and external use.
• Knowledge of program objectives, policies, procedures, and requirements for managing a secure detention facility.
• Knowledge and a working understanding of ICE National Detention Standards
• Able to pass the ICE Security Background Investigation for Position of Public Trust.
• Must be a United States citizen.
• Pass all pre-employment and random drug tests.
• Pass a medical examination and meet health requirements.
• At least 21 years of age.
• Possess a valid state driver's license.
• The candidate must be trustworthy.
• The candidate must have a minimum of three years of experience as a detention officer and two-years of successful experience in detention or corrections supervisory or management positions.
• Knowledge and skills in ensuring maximum level of safety and security to protect detainees, staff and facility from fire, security breaches, while ensuring operation within established facility rules.
• Oversee the schedule and adequate staffing for all assigned posts and assure that minimum manning standards are maintained.
• Ensure duties are accomplished as directed in the contract.

Job ID

2026-26351
Work Type

On-Site
Company Description

Work Where it Matters

AGS, an Akima company, is not just another federal security solutions contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska.

At AGS, the work you do every day makes a difference in the lives of our 15,000 Iñupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States.

For our shareholders, AGS provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years.

For our government customers, AGS delivers the people, equipment, and processes that safeguard federal buildings, military bases, and detention centers while supporting customers’ complex missions.

As an AGS employee, you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options.