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TD Synnex

Supplies computers and software to IT resellers

Outbound Sales Representative

Account ManagementConfirmed live in the last 24 hours
Full-timeSan José Province, San José, Costa RicaNo salary listedIn-person

About the Job

Requirements

  • Ability to assimilate and analyze research data from a variety of sources and recommend appropriate courses of action.
  • Ability to handle calls and correspondence for management diplomatically.
  • Ability to coach others in developing their skills and to comprehend, integrate, and improve complex cross-functional business processes.
  • Ability to work constructively under stress and pressure with high workloads and deadlines.
  • Ability to display assertiveness and self-confidence.
  • Ability to facilitate group interactions.
  • Ability to identify needs and opportunities and develop action plans to address them.
  • Ability to interact effectively with all levels of management.
  • Ability to negotiate skillfully, promote and sell ideas persuasively, and close transactions with mutually beneficial results.
  • Ability to prepare and analyze reports and business correspondence.
  • Ability to serve as a resource to others in resolving complex problems and issues.
  • Ability to sort through numerical information and recognize trends and details.
  • Ability to think strategically and tactically.
  • Advanced ability to use relevant computer system applications, including spreadsheets, word processors, and databases.
  • Strong leadership skills and willingness to lead, create new ideas, and be assertive.
  • Strong organizational and time-management skills, with the ability to drive tasks to completion.
  • Ability to avoid win/loss situations and ensure productive conflict resolution.
  • Ability to analyze and resolve complex issues and problems in a sound and timely fashion.
  • Ability to maintain confidentiality of sensitive information.

Responsibilities

  • Proactively manage accounts by evaluating product mix and profitability.
  • Make adjustments to meet TD profitability objectives.
  • Identify appropriate opportunities to sell TD's full portfolio of products and services.
  • Develop strategic business plans and present them effectively to TD management.
  • Provide regional-level direction in the manager's absence.
  • Provide daily team direction on KPI performance, company directives, vendor initiatives, and related matters.
  • Serve as a change agent and subject matter expert to supporting-department management teams.
  • Manage advanced inbound and outbound sales calls to quote prices, provide product information, and build customer relationships.
  • Assist associates and representatives in resolving complex and important customer problems or issues.
  • Help resellers obtain the best pricing and deals through alliances with internal TD departments; inform business partners about vendor promotions and floor days; form relationships; and provide proactive business solutions.
  • Identify, develop, and implement business opportunities through customer-facing activities.
  • Demonstrate detailed account knowledge.
  • Create business plans to uncover new opportunities and increase TD SYNNEX sales and profits.
  • Represent TD SYNNEX professionally in daily interactions with business partners, customers, and supporting departments.
  • Represent TD SYNNEX at business partner events.
  • Perform additional duties as assigned.
  • Meet attendance and punctuality standards.

About the Company

TD Synnex

Supplies computers and software to IT resellers

TD SYNNEX buys computers, software, and cloud services from technology makers and resells them to the IT resellers and service providers that equip businesses and governments. Acting as a middleman lets a reseller source everything from laptops to cloud subscriptions through one account instead of signing separate deals with each manufacturer. Beyond shipping products from its warehouses, it runs logistics, repair, financing, and technical support for its partners, earning money on the gap between purchase and resale prices plus service fees. TD SYNNEX was formed in 2021 when Synnex, founded in 1980, merged with Tech Data, and it has headquarters in Clearwater, Florida, and Fremont, California.

Company size
10,001+
Company stage
IPO
Headquarters
Clearwater, FL
Founded
1980

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