Applicants must be able to pass a background check.
Applicants must be able to react quickly to a changing environment.
Applicants must have an advanced ability to respond to security breaches and threats.
Applicants must be comfortable kneeling, carrying, bending, walking, and standing for extended periods.
Applicants must be able to inform personnel and visitors of security procedures.
Applicants must be able to perform a variety of security duties flexibly.
Responsibilities
Manage visitors at access control points with courtesy, decisiveness, and professionalism.
Maintain a consistently professional appearance and demeanor as a public-facing employee.
Validate compliance with security standards.
Interact with affinity participants, including local and state police and the Department of Homeland Security.
Uphold high standards of conduct and zero tolerance for non-professional behavior.
Provide effective and transparent employee discipline procedures.
Maintain high touchpoints among contract employees, client management, and company managers.
Plan preparedness for effective responses to potential crises.
Provide high-level customer service through daily interaction with students, staff, faculty, and visitors.
Desired Qualifications
At least two years of experience in a similar role is preferred.
Knowledge of security systems and surveillance equipment is preferred.
CPR, First Aid, AED, NARCAN, MOAB, or ACT I, II, or III certifications are highly preferred.
An associate degree or greater in Criminal Justice-related studies is preferred.
Experience documenting observations, providing customer service, and following security procedures is preferred.
Previous concierge experience is preferred.
About Windwalker Group:
Windwalker Group is an award-winning, Minority-Owned business with over 25 years of experience delivering innovative solutions to help organizations grow, thrive, and achieve lasting success. Guided by our commitment to excellence, we specialize in security and preparedness, professional development, and cutting-edge technology solutions.
Our diverse offerings include:
Building security design
Concierge services
Security Guards
Access control
Cybersecurity
Customized training programs
Project management
Multimedia solutions
We tailor each solution to meet the unique needs of our clients, ensuring exceptional results that safeguard assets, enhance expertise, and foster continued success.
At Windwalker, our mission is to deliver innovative security and professional development solutions that empower organizations, protect communities, and drive lasting success through excellence and care.
Windwalker: Securing Today, Building Expertise for Tomorrow