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Kaseya

Integrated IT management and security platform

Account Manager

Account ManagementConfirmed live in the last 24 hours
Full-timeReading, UKNo salary listedIn-person

About the Job

Requirements

  • At least 3 years of experience in an account management role.
  • Exceptional inside sales experience in a metrics-driven, fast-paced sales environment.
  • A proven track record of achieving sales goals.
  • Exposure to customer relationship management applications, including Salesforce, to manage leads, opportunities, and accounts.
  • Create weekly, monthly, and rolling six-week sales forecasts.

Responsibilities

  • Proactively engage with current customers to identify upsell and cross-sell opportunities using Kaseya’s products to drive revenue growth.
  • Build and maintain relationships with key decision-makers, ensure customer satisfaction, and align customer needs with Kaseya’s solutions.
  • Develop tailored strategies for each account, including regular check-ins and business reviews, to identify opportunities and overcome challenges.
  • Monitor customer usage and address adoption challenges while following sales processes to drive cross-sell, upsell, and expansion strategies.
  • Own sales targets, exceed quotas, and contribute to short- and long-term revenue-generation strategies.
  • Work with Customer Success and Sales teams to deliver customer experiences and ensure smooth implementation of new solutions.
  • Use Salesforce to manage leads, opportunities, and accounts, and log and track interactions.

About the Company

Kaseya

Integrated IT management and security platform

Kaseya offers an integrated IT and security management platform used by MSPs and internal IT teams to monitor, secure, and automate tasks across endpoints, networks, and cloud services. The IT Complete Platform automates routine chores, centralizes operations, and adds auditing, compliance, and IT documentation through strategic acquisitions, while integrating with Microsoft 365, Google Workspace, and Salesforce. Unlike many point tools, it provides a single system that covers IT management, security, auditing, and documentation, supported by a global network of IT service providers. Its goal is to help IT professionals run safer, more efficient operations and deliver reliable service while reducing cybersecurity risks and costs.

Company size
5,001-10,000
Company stage
Late Stage VC
Total funding
$699.1M
Headquarters
Miami, FL
Founded
2000

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