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Coursedog

Academic scheduling and curriculum management platform

Account Executive - Existing Customers

Account ManagementConfirmed live in the last 24 hours
Full-timeRemote in USA

About the Job

Requirements

  • Proven enterprise sales experience or direct Coursedog product experience or familiarity is preferred.
  • A demonstrated track record of meeting or exceeding sales quotas and managing a portfolio of 30 or more accounts is preferred; higher-education account management or existing-customer account executive experience is preferred.
  • Strong understanding of the higher education market, administrative processes, academic scheduling, curriculum management, and assessment.
  • Ability to build rapport, influence stakeholders at multiple levels from C-suite through operations staff, and negotiate effectively.
  • Ability to interpret data, metrics, and user feedback to make informed decisions, identify trends, and develop data-backed strategic recommendations.
  • Proficiency with AI tools and emerging technologies to enhance productivity, automate routine tasks, and design efficient workflows that scale account management impact.
  • Ability to manage competing priorities, balance short-term customer needs with long-term expansion strategy, and maintain accountability in a fast-paced, autonomous environment.

Responsibilities

  • Achieve the company-issued sales quota by managing and owning renewals and upsells through full-cycle sales ownership.
  • Own upsell and expansion opportunities, guiding institutions along the Coursedog maturity curve to deepen adoption across academic operations.
  • Collaborate to develop custom solutions and demonstrations for clients and build and cultivate a pipeline four times the target throughout the year.
  • Travel onsite to existing clients, expected 25–40% throughout the year.
  • Develop a deep understanding of the solutions and demonstrate them to cross-functional users in the higher education industry.
  • Learn the technology and processes addressed by the Coursedog platform.
  • Manage and grow relationships with various personas within each account, understanding their internal processes, goals, and needs to support successful buy-in and product adoption.
  • Own the full lifecycle of assigned institutional accounts as the primary point of contact and trusted advisor, fostering long-term relationships and driving customer success.
  • Understand clients’ strategic goals, challenges, and pain points, and proactively offer tailored solutions aligned with their objectives.
  • Conduct regular client check-ins to assess satisfaction, identify opportunities for improvement, and provide ongoing support.
  • Collaborate with Product, Implementations, Client Success, and Support to ensure seamless implementation, onboarding, and ongoing service delivery in a highly cross-functional environment.
  • Manage contract renewals, develop 12-month rolling forecasts, and ensure seamless negotiations with institutional procurement and finance teams.
  • Monitor client usage and adoption metrics, analyze platform engagement patterns and trends, and translate data-driven insights into concrete upsell and expansion opportunities.
  • Identify and promptly resolve client issues or concerns, escalating them to appropriate teams when necessary and ensuring timely resolution.
  • Collaborate with Product, Implementations, and Support to ensure seamless implementation, onboarding, and ongoing service delivery.
  • Stay current on industry trends, market developments, and the competitive landscape to effectively position Coursedog’s value proposition to clients.
  • Use AI tools and automation to streamline account management workflows, including data analysis, customer insights, proposal generation, forecasting, and market research, enabling focus on high-value strategic activities.

Desired Qualifications

  • Proven enterprise sales experience or direct Coursedog product experience or familiarity.
  • A demonstrated track record of meeting or exceeding sales quotas and managing a portfolio of 30 or more accounts; higher-education account management or existing-customer account executive experience.

About the Company

Coursedog

Academic scheduling and curriculum management platform

Coursedog builds an integrated SaaS platform for higher education operations. It connects scheduling, curriculum and syllabus management, and online course catalogs with a university’s existing Student Information System (SIS) so data stays in sync in real time. Administrators use the platform to project course demand, automate room assignments, apply scheduling policies, and capture faculty preferences, reducing manual data entry and scheduling conflicts. By offering a single, connected toolset instead of spreadsheets and legacy systems, Coursedog helps colleges and universities run their academic operations more efficiently and support student success. The company earns recurring revenue through a one-time implementation fee plus annual licenses that scale with institution size, and it targets customers from individual schools to large systems like CUNY and BYU. Its goal is to streamline institutional workflows with data-driven analytics to improve scheduling and enrollment outcomes.

Company size
51-200
Company stage
Growth Equity (Non-Venture Capital)
Total funding
$111.3M
Headquarters
New York City, United States
Founded
2018

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