Facilities Site Lead - Specialist

Job Title

Facilities Site Lead (London)

The Role

• Office based 5 days/week (London City)

• Working alongside the outsourced Integrated Facilities Management team

• Part of the broader International Workplace Experience team headquartered in London

In this role you will

• Serve as a designated operational lead for Vanguard’s London sites, ensuring alignment to safety, service delivery, and global operational standards.

• Supports and co-manages site operating budgets, R&M forecasting, and capital project tracking, ensuring alignment to financial targets and cost optimization goals.

• Acts as a key on-site representative with landlords, vendors, and internal partners, ensuring alignment to service expectations and enterprise standards.

• Supports and drives risk mitigation, emergency preparedness activities, and compliance adherence, proactively identifying and addressing operational risks.

• Supports execution of enterprise workplace initiatives (e.g., space optimisation, occupancy planning, and workplace experience enhancements).

• Leads coordination across our outsourced IFM service providers and internal Real Estate, Engineering, Security, and HR partners to deliver fully integrated site solutions.

• Owns site-level performance insights, identifies gaps, and leads continuous improvement initiatives aligned to enterprise KPIs

What it takes

• Verbal and written communication, including active listening, for determining and discussing building needs and communicating these to contractors, suppliers and crew

• Mathematics and accounting to meet budgets and identify cost-saving measures

• Customer service for crew satisfaction

• Analytical thinking and problem-solving

• Business management, including scheduling, strategic planning and administration

• Basic understanding of current building, health and safety regulations

• Computer literacy and confidence using Microsoft Office, accounting and electronic management programs 

Special Factors 

Vanguard is not offering visa sponsorship for this position

This role will require you to work in the office 5 days per week.

Please note that we review applications on a rolling basis and may close this role early if there is a high level of interest. To avoid missing out, we recommend applying as soon as possible

Why Vanguard? 

Vanguard is a different kind of investment company. It was founded in the United States in 1975 on a simple but revolutionary idea: that an investment company should manage its funds solely in the interests of its clients. 

This is a philosophy that has helped millions of people around the world to achieve their goals with low-cost, uncomplicated investments. 

It's what we stand for: value to investors. 

Inclusion Statement  

Vanguard’s continued commitment to diversity and inclusion is firmly rooted in our culture. Every decision we make to best serve our clients, crew (internally employees are referred to as crew), and communities is guided by one simple statement: “Do the right thing.”  

We believe that a critical aspect of doing the right thing requires building diverse, inclusive, and highly effective teams of individuals who are as unique as the clients they serve. We empower our crew to contribute their distinct strengths to achieving Vanguard’s core purpose through our values. 

When all crew members feel valued and included, our ability to collaborate and innovate is amplified, and we are united in delivering on Vanguard's core purpose: to take a stand for all investors, to treat them fairly, and to give them the best chance for investment success.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.