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Cabify

App-based ride-hailing with corporate services

Operational Excellence Specialist - B2B Solutions

Business OperationsConfirmed live in the last 24 hours
Full-timeLima, PeruNo salary listedIn-person

About the Job

Requirements

  • Bachelor's degree in Industrial Engineering, Business Administration, or a related field, oriented toward operations and process improvement.
  • Three to five years of experience in process, project, or operations management; experience in logistics, supply chain, PMO, or core operations is valued.
  • Experience designing, analyzing, or evaluating operating cost structures.
  • Knowledge of continuous improvement methodologies and process optimization.
  • Analytical ability to interpret information, monitor indicators, and turn findings into action plans.
  • Interest or experience with automation tools such as n8n and using artificial intelligence to analyze information and reduce manual tasks.
  • Communication skills, customer orientation, proactivity, and ability to coordinate with different teams and profiles.

Responsibilities

  • Design and implement end-to-end solutions by analyzing the operational needs of complex prospective clients and converting them into personalized, efficient, and scalable mobility solutions.
  • Plan and coordinate the implementation of each solution, working with B2B, Product, Global COPs, and Legal teams to ensure proper execution, monitoring, and development.
  • Oversee processes in the TN, Support, and Offline teams, identify improvement opportunities, and ensure compliance with defined operating standards.
  • Track key operational KPIs, analyze deviations, and propose actions to improve efficiency, service quality, and customer experience.
  • Identify repetitive tasks or inefficient processes and apply continuous improvement methodologies, automation tools, and artificial intelligence to simplify workflows.
  • Anticipate risks and manage complex operational incidents in dynamic environments, ensuring operational continuity, delivery of the value proposition, and customer retention.

Desired Qualifications

  • Experience in logistics, supply chain, PMO, or core operations is especially valued.

About the Company

Cabify

App-based ride-hailing with corporate services

Cabify is a ride-hailing service that connects passengers with professional drivers via a mobile app. It operates in eight countries and more than 40 cities across Latin America and Spain, serving both individual riders and businesses. Users book trips in the app, see the price upfront, and the platform takes a commission from each ride as its main revenue. For businesses, Cabify offers corporate plans that include features like real-time journey tracking, cost controls, and limits on price, time, and service area. Rides are geo-tracked and drivers are vetted to ensure safety and quality, with extra hygiene measures and a shareable real-time route option for added security. The company aims to provide safer, higher-quality, and more transparent travel experiences through its service.

Company size
1,001-5,000
Company stage
Growth Equity (Venture Capital)
Total funding
$617.8M
Headquarters
Madrid, Spain
Founded
2011

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