Home Health Pre-Admission Coordinator

<p style="text-align:left">At Elara Caring, we have a unique opportunity to play a huge role in the growth of an entire home care industry. Here, each employee has the chance to make a real difference by carrying out our mission every day. Join our elite team of healthcare professionals, providing the Right Care, at the Right Time, in the Right Place.</p><p style="text-align:inherit"></p><p style="text-align:left"><b>Job Description:</b></p><h1><b>Home Health Pre-Admission Coordinator (LPN)</b></h1><h2><i>Full Time/Monday through Friday 8a-5p/ Home Health experience required</i></h2><p><br /><br /></p><p>When a patient is preparing to leave the hospital or waiting for surgery, a missing order or an unanswered question can delay home health care. As a <b>Pre-Admission Coordinator with Elara Caring</b>, you’ll use your nursing experience to catch those gaps, keep patients informed, and make sure the care team has what it needs before the first visit.</p><br /><p>You’ll manage pending admissions for an assigned territory and work closely with intake, account executives, referring facilities, providers, and branch clinicians to keep referrals moving.</p><br /><h1><b><u>What you’ll do</u></b></h1><ul><li><b>Review referrals for accuracy and completeness.</b> After payer verification, check intake notes, confirm records belong to the correct patient, and verify that the referral includes the clinical and billing information needed for assignment.</li><li><b>Keep pending admissions on track.</b> Follow up on upcoming surgeries and facility discharges, obtain final discharge orders, and document updates. Escalate missing items promptly and obtain leadership approval when a referral needs to move forward with items still open.</li><li><b>Confirm providers and orders.</b> Verify which provider will follow the patient and sign orders, confirm provider contact information and Medicare enrollment in PECOS, and obtain verbal start-of-care orders when needed.</li><li><b>Check clinical documentation.</b> Request the most recent history and physical (H&P). Confirm the face-to-face encounter is scheduled before the start of care or, if it has already occurred, review the documentation to make sure the diagnosis supports the primary focus of care.</li><li><b>Flag insurance and billing questions.</b> Identify copays, workers’ compensation issues, or other coverage concerns and route them to the appropriate team member for follow-up.</li><li><b>Help patients know what to expect.</b> Make the welcome call or confirm it was completed, answer questions within your scope, and communicate next steps.</li><li><b>Support safe, timely care.</b> Follow privacy, regulatory, and company requirements, and provide direct patient care as needed.</li></ul><br /><h1><b><u>What you’ll need</u></b></h1><ul><li>Graduation from an accredited nursing program and a current <b>Licensed Practical Nurse (LPN)</b> or <b>Licensed Vocational Nurse (LVN)</b> license in Massachusetts </li><li>Strong organization and follow-through, with the ability to prioritize several pending referrals and know when to escalate</li><li>Clear, compassionate communication and the ability to advocate for patients, manage expectations, and resolve concerns</li><li>Intermediate Microsoft Office skills and the ability to learn systems such as Homecare Homebase (HCHB) and Workday</li><li>A valid driver’s license, auto insurance, and reliable transportation</li><li>Sit, stand, bend, lift and move intermittently and be able to lift 50–100 lbs.</li><li><b>Home health experience and hands-on experience with the Homecare Homebase (HCHB) EMR are both required.</b><br /></li></ul><h1><b><u>Why join Elara Caring?</u></b></h1><ul><li>Competitive compensation (pay is based off experience with a range of $32/hr to $36/hr</li><li>Medical, dental, and vision insurance, plus pet insurance</li><li>401(k) with employer match</li><li>Paid time off, paid holidays, and family and pet bereavement benefits</li><li>No-cost continuing education for all employees, tuition reimbursement for eligible full-time employees, and opportunities for advancement</li></ul><br /><p><b>If you enjoy connecting the clinical details with what patients and families need next, apply today to join Elara Caring.</b></p><p></p><p><i><b>Equal Employment Opportunity</b>: We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at [email protected]. </i></p><p></p><p style="text-align:left !important"><i><b>Pay & Benefit Information</b>: Compensation for this role will be determined based on a variety of factors, including qualifications, skills, competencies, and relevant experience. Elara offers a broad range of benefits. Learn more at </i><a target="_blank" href="https://careers.elara.com/us/en/benefits"><i>https://careers.elara.com/us/en/benefits</i></a></p><p></p><p><i><b>EVerify</b>: Elara Caring participates in E-Verify after a job offer is accepted and Form I-9 completed.</i></p>