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LoanCare

Subservicing mortgage loans with analytics

Property Preservation Specialist 3

Full-TimeDeadline 10/4/27
$19.33 - $28.89/hr
Mid
Remote in USA
RemoteRequires a quiet, private home workspace and internet speeds of at least 25 Mbps download and 10 Mbps upload.
Real Estate

About the job

Requirements
  • A high school diploma or equivalent is required.
  • A minimum of 3 years of work experience in the real estate or default mortgage servicing field is required.
  • A minimum of 3 years of experience in property preservation or home repair is required.
  • Knowledge of all states’ guidelines pertaining to eviction laws is required.
  • Working knowledge of accepted business practices in the mortgage industry or a strong understanding of the real estate closing and sale process is required.
  • Good analytical, written, and verbal communication skills are required.
  • Knowledge of Microsoft Office, including Excel and Word, is required.
Responsibilities
  • Order and manage property preservation as needed on properties serviced by LoanCare clients.
  • Order bids for property preservation and securing as needed.
  • Monitor vacant, damaged, and lot-only properties to ensure vendors take actions for cure in accordance with agency or investor guidelines.
  • Review vendor requests for over-allowables to ensure each request is accurate and adequate.
  • Respond to escalations and notifications from property preservation vendors regarding new damaged property alerts.
  • Work with the Hazard Claims department to process and monitor damaged-property claims.
  • Work with property preservation vendors to secure and repair damaged properties as required by agency guidelines.
  • Work with property preservation vendors and attorneys to achieve HUD conveyance condition so HUD claims can be filed.
  • Coordinate the eviction process on select properties with FC attorney vendors and clients to ensure timely vacancies, including across a large portfolio.
  • Monitor HUD extensions through the conveyance-condition process and, in foreclosure cases, delay if possible.
  • Coordinate Cash for Keys with occupants and vendors.
  • Monitor intercoms and notes in LPS.
  • Assist junior Property Preservation Specialists.
  • Assist with training new Property Preservation Specialists.
  • Prepare and maintain reports for management regarding the status of all REO, inspections, and property preservation upon request.
  • Perform other duties as assigned.
Desired Qualifications
  • LPS-MSP (Mortgage Servicing Platform) experience is preferred, but not necessary.

About the company

LoanCare provides full-service mortgage loan subservicing for banks, credit unions, independent mortgage companies, and portfolio investors, including special loans, white-label options, and marketing services. It handles the day-to-day administration of loans on behalf of lenders, covering payments, escrow, borrower communications, and related servicing tasks, while offering branding and marketing support to lenders. The company differentiates itself with its proprietary LoanCare Analytics platform, which quickly identifies risk and opportunities to support smarter decisions across the servicing lifecycle. With 40 years in the industry and as part of Fidelity National Financial, LoanCare aims to optimize asset performance for its clients and improve the borrower experience by tailoring subservicing programs to each client’s needs.

Company Size

1,001-5,000

Company Stage

N/A

Total Funding

N/A

Headquarters

Virginia Beach, Virginia

Founded

1983

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Simplify Jobs

Simplify's Take

What believers are saying

  • CoreSync won a live integration with a large national lender by June 2026.
  • Ramie Word joined May 6, 2026, sharpening client retention and escalation handling.
  • Digital Recapture expands cross-sell into home equity and refinance opportunities for existing borrowers.

What critics are saying

  • Tederick v. LoanCare revived in February 2026, threatening class-wide interest-overcharge damages.
  • The 2025 $5.9 million data-breach settlement confirms weak security controls across 1.3 million records.
  • CoreSync depends on lender integrations; a failed rollout would expose LoanCare to Rocket and Mr. Cooper.

What makes LoanCare unique

  • CoreSync embeds servicing inside lender apps, websites, and branches in real time.
  • LoanCare Analytics gives MSR investors portfolio transparency without hiring internal analysts.
  • LoanCare’s FNF backing and 40-year operating history strengthen vendor credibility.

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Benefits

  • Remote Work Options
  • Flexible Work Hours

Growth & Insights and Company News

Headcount

6 month growth

0%

1 year growth

0%

2 year growth

0%
PR Newswire
Oct 8th, 2026
LoanCare launches IllumineX AI platform to detect borrower stress early and improve mortgage servicing outcomes

LoanCare, a US national mortgage subservicer, has launched IllumineX, an AI-powered platform designed to enhance servicing performance and borrower experience. The system analyses data across LoanCare's servicing environment to detect borrower stress early, improve retention through personalised engagement, and enhance operational performance. IllumineX reduces the time needed to turn servicing intelligence into action from weeks or months to minutes or hours, according to Jerry McCoy, executive vice president of Performance Management at LoanCare. The platform identifies risk patterns, recommends actions across servicing operations, and connects insights to workflows. Dave Worrall, LoanCare's president, said the platform turns data captured during servicing into actionable strategies for better portfolio performance. The company will preview IllumineX at MBA Annual in Chicago.

PR Newswire
Jun 3rd, 2026
LoanCare launches CoreSync API solution for real-time mortgage servicing in client apps

LoanCare, a US mortgage subservicer, has launched CoreSync, an API-integrated private label solution enabling real-time servicing data within clients' applications and websites. The platform allows independent mortgage banks, banks and credit unions to offer fully integrated branded customer experiences for subserviced loans. CoreSync integrates borrower mortgage data into clients' mobile apps, online banking sites and branches. Users can make payments, transfer funds to home equity line of credit accounts, set up auto-pay and access documents without leaving their institution's digital environment. The solution also provides real-time data to branch associates. The first CoreSync integration is operational at a large national lender, with broader availability expected in early Q3 2026. The headless integration solution uses LoanCare's APIs to eliminate digital handoffs that can undermine brand continuity.

PR Newswire
May 6th, 2026
LoanCare appoints Ramie Word as EVP of client relations with 25 years servicing experience

LoanCare, a national mortgage subservicer, has appointed Ramie Word as executive vice president of client relations. Word brings over 25 years of servicing experience, including more than 20 years at Mr. Cooper (now Rocket Mortgage), where she oversaw client and government relations, customer experience, escrow, collections, loss mitigation, default and REO. In her new role, Word will oversee all aspects of client relations, satisfaction and long-term partnership value. LoanCare president Dave Worrall highlighted her client-first approach and collaborative leadership style. LoanCare, part of Fortune 500 company Fidelity National Financial, provides full-service mortgage loan subservicing and has been operating for over 40 years, serving banks, credit unions, independent mortgage companies and portfolio investors.

StockTitan
Oct 21st, 2024
LoanCare Expands with Digital Recapture, Paving the Way for Lender Success

LoanCare, a national mortgage subservicer, has launched Digital Recapture, a suite of tools designed to connect homeowners with lending products and inform them about potential home equity or lower interest rates.

PR Newswire
Feb 15th, 2024
Capital Markets Robust, Heloc Volume Up In Q2 2024 Home Equity Study

Press Releases | 2024 Press ReleasesFirstClose, LoanCare and Covius sponsor in-depth review of Q2 home-equity originations, capital markets and servicingLAGUNA BEACH, Calif., Aug. 19, 2024 /PRNewswire/ -- Home Equity Lending News LLC (HELN), the leading source for breaking news and statistics exclusively about home-equity finance, has published the Q2 2024 Home Equity Study sponsored by FirstClose Inc., a leading fintech provider of data and workflow solutions for mortgage and home equity lenders nationwide. Quarterly HELOC originations turned higher after several consecutive quarterly declines, while capital markets conditions are robust.This timely study was generously co-sponsored by LoanCare, a top U.S. mortgage subservicer, and Covius, a leading provider of technology-enabled solutions to the financial services industry.FirstClose CEO Tedd Smith said, "The home equity market represents a pivotal opportunity for homeowners and lenders, alike. With the right technology and processes in place, lenders can unlock value and drive more efficient, transparent transactions, ultimately empowering homeowners to better leverage their home equity for their financial goals."After three consecutive quarters of slowing, HELOC production turned higher — though lending levels pale compared to available equity. Rocket's home equity production doubled, and Better's business was up by three quarters