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EBC Group

Transformation Manager: Business Process & AI Enablement

Business OperationsConfirmed live in the last 24 hours
Full-timeHong Kong$45k - $80kIn-person

About the Job

Requirements

  • The role requires 3–6 years of relevant experience, preferably in management consulting, technology consulting, or digital transformation.
  • Strong analytical thinking, structured problem-solving, and business diagnostic capabilities are required.
  • Experience in business process analysis, operating model improvement, or transformation projects is required.
  • A good understanding of IT systems, data flows, system integration, and emerging AI technologies is required.
  • Practical exposure to generative AI, AI applications, or workflow automation is required.
  • Strong PowerPoint and Excel skills, with the ability to communicate complex findings clearly, are required.
  • Strong English communication skills are required.

Responsibilities

  • Conduct business interviews, operational diagnostics, and process analysis across functions.
  • Identify inefficiencies, bottlenecks, and opportunities for simplification, standardization, and automation.
  • Support As-Is / To-Be process design, operating model improvement, and SOP development.
  • Develop structured analyses, recommendations, and management presentations.
  • Identify AI use cases and automation opportunities across business functions.
  • Translate business problems into practical AI-enabled solutions.
  • Evaluate and experiment with AI tools, automation platforms, and emerging technologies.
  • Build lightweight prototypes or proof-of-concepts where feasible.
  • Work with IT, Data, and AI technical teams to evaluate feasibility and implement selected use cases.
  • Support AI adoption and integration into day-to-day business workflows.
  • Support the overall coordination of transformation workstreams.
  • Track key deliverables, decisions, and dependencies.
  • Prepare updates and materials for management discussions.

Desired Qualifications

  • Mandarin is highly desirable.
  • A background in Deloitte, Accenture, PwC, EY, or similar consulting firms, particularly Technology Consulting, Digital Transformation, or Operations Transformation, is highly preferred.
  • An educational background in IT, Computer Science, Information Systems, Engineering, or related technical disciplines is highly preferred.
  • Experience with AI and automation tools such as ChatGPT, Microsoft Copilot, Power Automate, n8n, Make, or similar platforms is highly preferred.
  • Experience building or implementing AI-enabled workflows, automation solutions, or proofs of concept is highly preferred.
  • Basic knowledge of SQL, APIs, Python, or enterprise system integration is highly preferred.
  • Financial services or fintech exposure is a plus, but is not essential.

About the Company

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