Credit & Collections Manager
About the job
- A minimum of 5+ years of related experience in a mid- to large-sized company.
- Good knowledge of credit risk assessment, analysis, and systems.
- Good computer literacy and good Excel skills.
- Knowledge of SAP is essential.
- A good level of English, both orally and in writing.
- A good level of numeracy and familiarity with financial analysis.
- Strong accounting, analytical, and problem-solving skills.
- Experience using SAP, SAP Credit Management tools, and reports.
- Proven interpersonal and customer relations skills to establish working relationships with a wide variety of people at all levels.
- Ability to work in a fast-paced environment and stay calm in stressful situations.
- Ability to multitask and work in a matrix environment, either independently or as part of a team.
- Ability to take initiative, pay attention to detail, and adapt to change according to business needs.
- Oversee the Order-to-Cash process for Europe, Australia, and New Zealand to minimize credit exposure and maximize cash receipts.
- Establish country annual accounts receivable working capital targets, including days sales outstanding and past dues, and implement monthly reporting to monitor performance, explain deviations from targets and prior year, and identify risks and mitigating actions.
- Implement and drive team targets, performance measurement, and reporting processes across the team.
- Establish and maintain key performance indicators and targets to optimize cash receipts and minimize accounts receivable working capital for the region.
- Maintain effective collaboration and working relationships with country and regional commercial and finance teams to support business growth.
- Prepare and analyze financial information and reporting for management.
- Review, document, and maintain customer payment terms of sale and allowances, and ensure customer setups in SAP are correct.
- Identify, investigate, and recommend action concerning overdue accounts; communicate with Customer Service and Sales departments to resolve outstanding accounts after the predetermined post-invoice period.
- Investigate and secure realistic payment arrangements with customers that are suitable to both parties.
- Reconcile major customer accounts regularly and promptly follow up on accounts receivable inquiries from other company areas.
- Perform routine credit checks on new accounts and obtain supplementary information when required.
- Approve sales orders in accordance with company guidelines and apply cash in SAP.
- Respond promptly and efficiently to accounts receivable inquiries.
- Print and mail customer invoices daily, ensure invoice transmission through customer web applications, and file related documentation.
- Manage the regional customer accounts receivable ledger, including monthly closing activities, accrual postings, accounts receivable aging reports, allowance management, and credit note approvals.
- Review the regional bad debt reserve in line with credit policy and risk exposure, and ensure write-offs are authorized according to corporate policies and procedures.
- Identify and report risks associated with allowance for doubtful accounts, bankruptcies, and collection activities; work with the Director to design and implement risk mitigation plans for regional entities.
- Ensure compliance with applicable laws, regulations, the Company's Code of Business Conduct and Ethics, and other corporate policies.
- Coordinate with the Corporate Internal Control Group to document transaction processes, identify controls, and evaluate and strengthen their effectiveness.
- Ensure region-wide Sarbanes-Oxley compliance in credit management and cash collection processes, including the SAP Credit Management area, and address Internal Audit recommendations.
- Manage internal and external audit requirements for each entity in the region.
- Coordinate workload with direct reports and ensure team members have up-to-date job descriptions and SMART objectives, with semi-annual and annual performance evaluations.
- Recruit and onboard new hires; manage, coach, and develop direct reports and the team in alignment with company objectives.
- Identify team weaknesses and implement mitigation actions; provide detailed performance feedback for staff evaluation and reward purposes.
- Foster team collaboration and communication, support team members with market-related queries and issues, manage escalations, and delegate credit collection duties.
- Identify business process gaps, improve workflows, reduce receivable balances and billing errors, and document and maintain credit management and cash collection procedures for training and continuity.
- Build constructive relationships with departmental teams to improve processes and enable positive change.
- Experience in the consumer goods or retail industry is preferred.
- Advanced Excel experience would be an advantage.
About the company
Spin Master designs, makes, and markets toys worldwide, and also creates entertainment content and digital games. Its toys include brands like PAW Patrol, Bakugan, and Hatchimals, sold wholesale to retailers. The Entertainment arm develops multi-platform content and licenses it to generate merchandise revenue; Digital Games use apps like Toca Boca and Sago Mini with subscriptions or in-app purchases. The company differentiates itself with owned IPs across toys, media, and games, a global manufacturing network, and a strategy that links toy sales with media and games to build a cross‑platform ecosystem.
Company Size
1,001-5,000
Company Stage
IPO
Headquarters
Canada
Founded
1994
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Simplify's Take
What believers are saying
- July 30, 2026 Q2 revenue rose 8.9% to $436.4 million, and guidance stayed intact.
- August 18, 2026 Primal Hatch Megalodon hit Amazon, Target, TikTok, and Walmart.
- September 29, 2026 Jurassic World preschool line launches in 2028, extending licensed preschool growth.
What critics are saying
- Q1 2026 toy revenue fell 13.8%, and entertainment operating income dropped $12.7 million.
- September 2026 management said it shut studios, cut workforce, and stopped investing in weak assets.
- PAW Patrol dependence creates existential risk if preschool demand fades before 2028 launches.
What makes Spin Master unique
- PAW Patrol, Jurassic World, and Universal deals turn IP into toys, shows, and games.
- September 24, 2026 EMEA plush rights deepen Universal relationships across Gabby’s Dollhouse, Jaws, and E.T.
- Primal Hatch Megalodon won 2025 TOTY, proving Spin Master still builds breakout proprietary toys.
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Benefits
Flexible Work Hours
Remote Work Options
Company News
Spin Master and Universal announce Jurassic World preschool range. September 30, 2026 Spin Master has announced a new global licensing agreement with Universal to develop a preschool toy line inspired by the Jurassic World franchise from Universal Pictures and Amblin Entertainment. Designed for children aged two to five, the range will bring dinosaurs and Jurassic World-inspired adventure to younger children through age-appropriate, imaginative play. The collection will feature dinosaurs and hands-on play experiences designed around preschoolers' natural play patterns, encouraging discovery, storytelling and creative interaction. "A preschool collection inspired by the iconic Jurassic World franchise opens the door for the youngest fans to experience the wonder of dinosaurs in a way that's built just for them," said Doug Wadleigh, Spin Master's President of Toys. "The collection introduces dinosaur-driven action play with a touch of humour and open-ended discovery, giving young fans the chance to interact with dinosaurs in an expressive and approachable way." Under the agreement, which excludes China and Japan, Spin Master will develop a broad range of preschool toys, with the collection expected to launch at major retailers from 2028. The new licence builds on the companies' existing relationship, with Spin Master already holding licences for a number of Universal properties, including Gabby's Dollhouse, How to Train Your Dragon and Jurassic World.
Spin Master signs Jurassic World preschool toy deal. September 30, 2026 The new agreement with Universal will see a new line of preschool toys based on the Jurassic World IP launch in 2028 Spin Master has announced a toy licensing agreement with Universal for a preschool toy line inspired by the Jurassic World. Under the global agreement, excluding China and Japan, Spin Master will develop a broad range of preschool toys, expected to launch in 2028 at major retailers. Designed for dinosaur-loving kids ages two to five, the collection will open a playful gateway into the Jurassic World universe, bringing colossal action-packed adventure down to size for young dinosaur fans through humour, discovery and age-appropriate play. "A preschool collection inspired by the iconic Jurassic World franchise opens the door for the youngest fans to experience the wonder of dinosaurs in a way that's built just for them," said Doug Wadleigh, Spin Master's President of Toys. "The collection introduces dinosaur-driven big action play with a touch of humour and open-ended discovery, giving young fans the chance to interact with dinosaurs in an expressive and approachable way." Spin Master's toy collection will feature dinosaurs, hands-on discovery and imaginative storytelling for first-time explorers. Blending excitement and adventure, the line is designed with preschoolers' developmental needs and natural play patterns in mind, helping them feel capable, confident and part of the action while exploring their fascination with dinosaurs and the prehistoric world. Rafa Macias, EVP, Global Consumer Products & Games, Universal Destinations & Experiences, added: "Jurassic World has captivated generations of fans by bringing the wonder, excitement and adventure of dinosaurs to life, and we're thrilled to collaborate with Spin Master to create toys designed specifically for our youngest explorers." This newest license joins a growing lineup of Universal franchises within Spin Master's portfolio, including Gabby's Dollhouse, How to Train Your Dragon, Wicked: For Good, Jurassic World Primal Hatch, the viral Hatchin' Yoshi egg, and upcoming launch of Hellbreaktrading card game. Toys n Playthings'll never send you spam or share your email address.
Spin Master and Universal announce licensing agreement for a preschool line inspired by the Jurassic World franchise from Universal Pictures and Amblin Entertainment. Sep 29, 2026, 08:30 ET TORONTO, Sept. 29, 2026 /PRNewswire/ - Spin Master Corp. today announced a toy licensing agreement with Universal for a preschool toy line inspired by the Jurassic World franchise from Universal Pictures and Amblin Entertainment. Designed for dinosaur-loving kids ages 2-5, the collection will open a playful gateway into the Jurassic World universe, bringing colossal action-packed adventure down to size for young dinosaur fans through humor, discovery and age-appropriate play. Spin Master's toy collection will feature roarsome dinosaurs, hands-on discovery and imaginative storytelling for first-time explorers. Blending excitement and adventure, the line is designed with preschoolers' developmental needs and natural play patterns in mind, helping them feel capable, confident and part of the action while exploring their fascination with dinosaurs and the prehistoric world. "A preschool collection inspired by the iconic Jurassic World franchise opens the door for the youngest fans to experience the wonder of dinosaurs in a way that's built just for them," said Doug Wadleigh, Spin Master's President of Toys. "The collection introduces dinosaur-driven action play with a touch of humor and open-ended discovery, giving young fans the chance to interact with dinosaurs in an expressive and approachable way." "Jurassic World has captivated generations of fans by bringing the wonder, excitement and adventure of dinosaurs to life, and we're thrilled to collaborate with Spin Master to create toys designed specifically for our youngest explorers," said Rafa Macias, EVP, Global Consumer Products & Games, Universal Destinations & Experiences. Under the global agreement, excluding China and Japan, Spin Master will develop a broad range of preschool toys, expected to launch in 2028 at major retailers. This newest license joins a growing lineup of Universal franchises within Spin Master's portfolio, including Gabby's Dollhouse, How to Train Your Dragon, Wicked: For Good, the 2026 Toy of the Year award-winning Jurassic World Primal Hatch interactive toy, the viral Hatchin' Yoshi egg, and the upcoming launch of the Hellbreak(TM) trading card game, further building on the companies' longstanding relationship. About the JURASSIC WORLD Franchise From Universal Pictures and Amblin Entertainment, Jurassic World immerses audiences of all ages in a new era of wonder and thrills where dinosaurs and humankind must learn to coexist. Jurassic World is more than a film franchise. At every turn, this $6 billion film series delivers a larger-than-life destination for exploration, discovery, and epic adventure. Dinosaurs live again and they live in Jurassic World. About Spin Master Spin Master Corp. (TSX:TOY) is a leading global children's entertainment company, creating exceptional play experiences across its three creative centres: Toys, Entertainment and Digital Games. With worldwide toy distribution, Spin Master is best known for award-winning brands including PAW Patrol(R), Melissa & Doug(R), Bakugan(R) and Rubik's(R) Cube, and is the global toy licensee for other iconic properties. Through its in-house entertainment studio, the company creates and produces captivating multiplatform content including powerhouse preschool franchise PAW Patrol, along with other original shows, short-form series and feature films. With an established presence in digital games anchored by Toca Boca(R) and Piknik(TM), Spin Master engages close to 60 million active users monthly in open-ended, creative and safe play. With 29 offices spanning nearly 20 countries, Spin Master employs close to 2,500 team members globally. About Universal Consumer Products & Games Universal Consumer Products & Games (UCPG) brings NBCUniversal's iconic characters, stories and franchises into fans' everyday lives through innovative consumer products, games and digital experiences. Working with world-class licensees, retailers and strategic partners around the globe, UCPG creates products and experiences across toys, collectibles, apparel, publishing, home, lifestyle, video games and emerging digital platforms. Its diverse portfolio includes beloved properties from Universal Pictures, Illumination, DreamWorks Animation, Focus Features, Peacock and NBC. UCPG is a line of business within Universal Destination & Experiences' Franchise, Products & Partnerships team. SOURCE Spin Master Corp.
Spin Master and Universal expand licensing relationship with new multi-property plush deal across EMEA. Sep 24, 2026, 08:30 ET TORONTO, Sept. 24, 2026 /PRNewswire/ - Spin Master Corp. (TSX: TOY), a leading global children's entertainment company, and Universal today announced an expanded licensing agreement giving Spin Master the regional rights to distribute a broad range of plush properties across Europe, the Middle East, and Africa (EMEA). Beginning January 1, 2027, the multi-property deal leverages Spin Master's premium retail and marketing expertise to debut these fan-favourite franchises on retail shelves across the region. The lineup spans a diverse range of popular Universal properties including DreamWorks Animation's Gabby's Dollhouse and How to Train Your Dragon, Universal Pictures and Amblin Entertainment's Jurassic World and beloved vault classics Jaws and E.T. the Extra-Terrestrial. Spin Master will deliver core, collectible, stylized, and customized plush formats designed to drive fan engagement and excitement at retail. The agreement deepens a 16-year relationship between Spin Master and Universal, built on a shared track record of success with major global properties including Gabby's Dollhouse, How to Train Your Dragon, Jurassic World, and the planned 2027 launch of Hellbreak Trading Card Game. "This agreement pairs Universal's incredible portfolio with Spin Master's deep plush expertise and robust EMEA infrastructure," said Hedley Barnes, Spin Master's SVP International Sales & Marketing. "Building on our history and joint success across preschool and blockbuster franchises, we have the scale, distribution, and local market expertise to elevate and expand Universal's plush offering across the region." "Our collaboration with Spin Master has delivered strong results across some of our most successful franchises, and this expanded agreement marks an exciting next step in that relationship," John Revill, Regional Managing Director, EMEA, Universal Consumer Products & Games. "Together, we're well positioned to grow our plush business across EMEA and bring even more of our beloved brands to fans at retail." About Spin Master Spin Master Corp. (TSX:TOY) is a leading global children's entertainment company, creating exceptional play experiences across its three creative centres: Toys, Entertainment and Digital Games. With worldwide toy distribution, Spin Master is best known for award-winning brands including PAW Patrol(R), Melissa & Doug(R), Bakugan(R) and Rubik's(R) Cube, and is the global toy licensee for other iconic properties. Through its in-house entertainment studio, the company creates and produces captivating multiplatform content including powerhouse preschool franchise PAW Patrol, along with other original shows, short-form series and feature films. With an established presence in digital games anchored by Toca Boca(R) and Piknik(TM), Spin Master engages close to 60 million active users monthly in open-ended, creative and safe play. With 29 offices spanning nearly 20 countries, Spin Master employs close to 2,500 team members globally. SOURCE Spin Master Corp.
Spin Master's Mollie Jameson, MAGNA-TILES' Maryam Syed and The Owl & The Hourglass' Donna Teresa Fasano win Designer/Inventor accolades at Wonder Women Awards. Posted on 18th September 2026 By Billy Langsworthy Women in Toys, Licensing & Entertainment has revealed the winners of the 2026 Wonder Women Awards at a ceremony at Paramount Pictures in Los Angeles. The evening also honoured Sherrie Westin, President & CEO of Sesame Workshop, with the Global Impact Award. Westin was recognised for using storytelling to deliver educational content and critical resources to children and families in more than 190 countries. Steve Totzke, President and Executive Advisor at Mattel, won the Inclusive Leadership Award, recognising his longstanding commitment to mentorship and inclusive leadership across the global consumer products industry. The full list of the 2026 Wonder Women Award winners are: - Brand Franchise Leadership: Bandai Namco - Tamagotchi Team: Tara Badie, Anita Komatsu, Monako Kuriiwa, Tanya Sexton - Catalyst for Change (over 500 Employees): Buky Famosa, Mattel - Catalyst for Change (under 500 Employees): Dr. Amanda Gummer, FUNdamentally Children - home of the Good Play Guide - Commercial Excellence: VTech Electronics, North America - The VTech & LeapFrog Sales Team: Jane Donnelly, Amanda Vincent, Carrie Mueller, Eli Butler, Jim Mackenzie, Marnie - Vogel, Melissa Granger, Nicki Shekalus, Sarah Riddle - Designer/Inventor (over 500 Employees): Mollie Jameson, Spin Master - Designer/Inventor (under 500 Employees): Maryam Syed, MAGNA-TILES - Designer/Inventor (Independent): Donna Teresa Fasano, The Owl & The Hourglass - Digital Innovator: Marie Navarro, Hasbro, Inc. - Emerging Technology Leader: Azhelle Wade, The Toy Coach Inc., and Fiona Hardie, Amazon - Licensing Excellence - Individual: Jean Gomez, Spin Master and Kim Bell, Paramount - Licensing Excellence - Team: ZURU Toys Licensing Team: Aneisha Vieira, Gavin Correia, Joseph Fell, Leah Whitehead, Peyton Walker, Shuxin Chen - Marketing Visionary: Mallory Van Laeken, Moose Toys - Mentor of the Year: Humaira Shaikh, The LEGO Group - PR & Communications Excellence: Shirley Kim, The Pokémon Company International - Rising Leader (over 500 Employees): Krystal Rose, asmodee - Rising Leader (under 500 Employees): Jimeka Broussard, Dr. Seuss Enterprises - Small Business Entrepreneur of the Year: Maud Decombe, Miniature Market - Unsung Hero (over 500 Employees): Mimi Douet, The LEGO Group - Unsung Hero (under 500 Employees): Tina Patel, Playmates Toys, Inc. - WiT Champion: Sunny Lauridsen, Just Play "The Wonder Women Awards celebrates leaders whose influence extends far beyond business results alone," said Wonder Women Awards Co-Chairs Deirdre Cross, Founder & CEO of Tiffany Birdsong LLC and Lourdes Arocho, SVP, Head of Licensing at Gap Inc... "Sherrie Westin exemplifies the extraordinary power of purpose-driven leadership, using storytelling to create meaningful change for children and families around the world. We are also proud to recognize Steve Totzke for his longstanding commitment to mentorship, inclusion and the advancement of women across our industry. Together with this year's winners, they represent the innovation, leadership and community at the heart of WiT." Proceeds from the Wonder Women Awards support WiT's programming, mentorship and the WiT Foundation Scholarship Program.