DBS Bank

Regional bank offering digital banking

Loan Operations - Multiple Teams

Business OperationsUpdated on Nov 12

Full-timeMumbai, Maharashtra, IndiaNo salary listed

About the Job

Requirements

Process loan transactions according to agreed service-level agreements and adhere to regulatory and standard operating procedure guidelines.
Pass required reconciliation entries and keep accounts clean.
Manage processing makers and ensure they are trained and informed about process changes.
Ensure smooth day-to-day operations for co-lending and direct-assignment processes.
Improve operational controls and ensure compliance with regulations for loans, priority-sector lending, and securitization.
Handle loan disbursement and servicing, including interest resets, rollovers, restructuring, advices, and rate uploads.
Analyze and improve transactional reports and customer advices.
Assist in reviewing and developing department operating instructions and ensure adherence to policies and procedures.
Support user acceptance testing and project work for successful implementation of a loan-processing system.
Support the bank’s digital strategy and partner with the business team on rollout of priority-sector lending products.
Maintain effective relationships with senior management and internal and external customers.
Ensure GLAO and other reconciliations are performed on time.
Have at least 6 years of experience in loan operations.
Have strong knowledge of corporate and retail loan aspects, including disbursement parameters, EMI calculation, and loan-servicing products.
Handle customer complaints, enquiries, and queries, and interact with beneficiary, beneficiary bank, and issuing bank contacts to clarify loan and securitization transactions.
Have strong Microsoft Excel capabilities and a proven track record working on relevant projects.
Hold a graduate or postgraduate qualification and relevant experience in a loan operations unit.
Have process-management and problem-solving capabilities, and be able to communicate with different stakeholders.
Have good computer skills and an overview of systems used in cash operations.

Responsibilities

Manage priority-sector lending operations for co-lending, business correspondent lending, and direct-assignment deals.

Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Job Purpose

Manage Priority Sector Lending Operations responsible for specific loan products – Co lending, BC Lending, Direct Assignment deals.

Key Requirements

Processing of Loan transactions as per the agreed SLA
Ensure adherence to the regulatory / SOP guidelines.
Pass requisite reconciliation entries so as to keep the accounts clean
Manage the processing makers and ensure they are trained and abreast of the process changes.

Requirements

Ensure smooth day to day loan operations for Co lending, Direct assignment processes.
Improve operational Controls and ensure Compliance to all regulations pertaining to Loan and priority sector / securitization guidelines.
Loan Disbursal & Loan Servicing (Interest reset, Rollover, Restructuring, Advices, Rate Uploads)
Analyzing & Improvising various transactional reports & Customer Advices.
Assist in reviewing/developing Department Operating Instructions and ensure adherence of Policy and Procedures.
Key role in the UAT & the Project Team in the Successful Implementation of Loan processing System.
Support digital Strategy of the bank.
Partnering Business team in successful rollout of various PSL products
Effective Relationships with Senior Management, Internal & External Customers.
Ensuring the GLAO and other reconciliations are performed in timely manner

Required Experience

Candidate should have Minimum 6-8 years’ experience in Loan Operations.
Should have strong knowledge of various corporate and retail loan aspects wrt. Disbursement parameters, EMI calculation, loan servicing products.
Handling all types of customer complaints, enquiries Queries. Interacting with beneficiary / beneficiary bank / issuing bank regarding any clarification with respect to loan/securitization transactions.
Should possess good MS excel capabilities and have a proven track record in working with such projects.

Education / Preferred Qualifications

Graduate / Post-Graduate with relevant work experience in working in the Loan Ops Unit.

Core Competencies

Process Management
Strategizing and Problem-solving skills
Interactive to communicate with different stakeholders.

Technical Competencies

Excellent hold of MS Excel capabilities
Good Computer Skills
Overview of systems used in Cash Operations

Location:

Vikhroli

Job:

Schedule:

Regular

Employee Status:

Full time

About the Company

DBS Bank

Regional bank offering digital banking

DBS Bank provides banking and financial services in Singapore and Southeast Asia, including personal and business banking, loans, deposits, wealth management, and payments. It serves customers through a network of branches and a digital platform that lets people open accounts, transfer funds, borrow, and invest via online and mobile apps. The bank differentiates itself with government-backed origins, rapid regional growth, a strong emphasis on digital banking, and a broad mix of consumer, corporate, and wealth services. Its goal is to be a leading, trusted financial services provider in Asia, supporting customers and economies with reliable banking and sustainable growth.

Company size: 10,001+
Company stage: IPO
Headquarters: Singapore, Singapore
Founded: 1968

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