Field Service Engineer

MANTECH seeks a motivated, career and customer-oriented Field Service Engineer under the Global Services Management – Operations II (GSM-O II) contract out of Stuttgart, Germany. This contract provides support to the Defense Information System Network (DISN) and associated networking capabilities. MANTECH also provides Field Engineering support for DISA for all sites in Europe, Asia, Africa, and the Western Pacific and Alaska.

Job Responsibilities include but are not limited to:

• Performing installation / removal / upgrade / interface actions associated with network components at user locations.
• Inventorying shipments, installing racks, equipment, infrastructure and providing redline installation documents and completion reports.
• Facilitating and finalizing all aspects of site acceptance. Activating / deactivating network components according to established schedules.
• Coordinating with users, site/base support, security offices and or facilities personnel, network manager(s) and controllers, long haul and local carriers for site access, installation, cutover, activation, deactivation, planning and execution.
• Installation of DISA’s IP based (classified/unclassified) LAN/WAN, DWDM and SONET networks whether it be hardware or software upgrades/fixes, on routers, switches, long haul transport, servers, cryptographic systems and other IT equipment.
• Assisting DISA and other end users in troubleshooting and recovering systems and files; installing operating systems, network systems, applications, and testing head to head running BERT tests across the path, checking framing, line coding, protocols, Sonet, and IP.
• Utilizing OTDR and OSA test equipment to troubleshoot / analyze long haul fiber and DWDM circuit outages.
• Perform detailed and technically in-depth site survey functions at user locations as required in order to assess / analyze site preparedness, develop installation plans, minor installation parts lists and associated cost estimates.
• Setting up and maintaining the following devices / vendors: CISCO, Juniper, Safenet, Ciena, and Sycamore.

Mandatory Qualifications:

• High School Diploma and at least 4 years of relevant experience to include the following:
• Experience with one of more: fault management, configuration management, and WAN maintenance.
• Expertise in one or more of the following: IP routing, Optical, Crypto, Network appliances (WAN acceleration, etc.)
• Ability to work in a team focused, dynamic environment
• Experience in fabrication of serial, cat6, coax, fiber and DC power cable fabrication for equipment installations, modifications, and upgrades.
• Experienced with major vendors, i.e. Sycamore, Ciena, Juniper, Promina, Cisco.
• TESA Approval Required

Preferred Qualifications:

• Manufacturer certifications for vendor specific equipment (i.e. CISCO, Juniper, etc.)
• DoD 8570 IAT Level II Certification (Security+CE or equivalent or higher certification)

Security Clearance Required:

• Must have a current / active DoD Secret security clearance and be willing and able to obtain a Top Secret security clearance.

Physical Requirements: 

• Must be able to remain in a stationary position 50%.
• Needs to occasionally move about inside the office to access file cabinets, office machinery, etc.
• Frequently communicates with co-workers, management, and customers, which may involve delivering presentations.