Event Manager

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents. 

The Event Manager will oversee all phases of assigned events from the advance planning stages through the end of the event; hire, train, schedule, and manage all guest services staff to ensure events run smoothly. The Event Manager will also coordinate communication between departments and delegate assignments and be responsible for ensuring overall customer and client satisfaction. Key job functions include, but are not limited to, advancing shows with promoters and clients, communicating all venue needs to each department, preparing pre- and post-event reports, and reviewing event expenses. Individuals should be proactive leaders with strong attention to detail and problem-solving skills to maintain and ensure consistency and high standards. With a fast-paced, dynamic, 24/7 operation, the expectation is that the position will include many night and weekend shifts based on the event schedule.

This role pays an annual salary of $45,000 - $60,000.

Benefits for Full-Time Roles: Health, Dental, and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays)

This position will remain open until December 31, 2026.

Xtream Arena, powered by Mediacom & GreenState Family Fieldhouse, serves as a highly accessible and, most importantly, right-sized venue for concerts, family shows, and special events. Xtream Arena & GreenState Family Fieldhouse fulfills a longstanding community and economic development void in Coralville and surrounding areas.

About Xtream Arena, powered by Mediacom
The 5,100 fixed-seat Xtream Arena (6,600 concert capacity) serves as the host home for the University of Iowa Volleyball, IGHSAU State Volleyball, IGHSAU State Wrestling, IHSAA Boys State Wrestling Duals, and many other family-friendly shows, concerts, comedians, tradeshows, and sporting events on an annual basis.

About GreenState Family Fieldhouse
With direct connectivity to the 30,000 sq. ft. 5-court fieldhouse, the facility immediately enables this community to become a signature attractor of both amateur and professional sporting events.

• Responsible for managing, planning, coordinating, and facilitating the logistics of assigned events.
• Develop and control event budgets, including preparing pre-show event financial estimates and completing post-show financial settlements based on contractual requirements.
• Detail the event for client approval and internal communication by creating an Event Data Sheet and Staff Briefing Sheet for each event.
• Assist internal and external clients with event logistics and suggest the most effective ways to use the facility for specific types of functions.
• Exercises discretion and utilizes independent decision-making during events that will best represent the venue and serve the client.
• Ensure that all event insurance certificates, licenses, and permits required for production are obtained in a timely manner, including pyrotechnics and traffic control.
• Troubleshoot during event preparation and during the event to ensure that all event setups are correct, including making decisions about policy, procedures, billing, and staffing.
• Oversee and manage all production, setup, event staff, event-related contract services.
• Responsible for the Events Department role in the execution of event contracts and rental agreements.
• Communicate in a timely fashion any/all problems and proposed solutions to the General Manager and/or Director of Events.
• Prepares post-event reports noting attendance, times, significant problems, etc.
• Finalizes client requirements, including table arrangements and the number and nature of support personnel (ushers, security guards, caterers & decorators).
• Coordinates effectively with all departments, including Operations, Food & Beverage, Marketing, Finance, and the entire Events Department.
• Maintain superior interpersonal relations with clients, employees, leaders, and contractors.
• Work on-site for assigned events, maintain excellent attendance, and contribute to a safe & healthy work environment.
• Act as manager on duty as required.

• Bachelor’s degree from an accredited college or university with major coursework in facility management, marketing, business administration, or a related field preferred.
• 3-5 years of increasingly responsible event management experience in a stadium, arena, convention center, or public assembly facility setting is highly preferred.
• Proficient in use of Microsoft Office programs in a Windows format; experience with AutoCAD is preferred.
• Knowledge of operational characteristics of events, including crowd management and control techniques; fire and public safety regulations; food service practices; A/V equipment; and relevant federal, state, and local regulations.
• Ability to communicate clearly and concisely.
• Production experience involving concert setup, audio, video, lighting, and rigging is preferred.
• Self-motivated with excellent interpersonal skills and the ability to function and make management decisions in a fast-paced high-pressure environment.
• Ability to work independently and as part of a team.
• Must be available to work a flexible schedule, including long shifts, early mornings, evenings, weekends, and holidays as required.

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.