Human Resources Business Partner

Intelcom | Dragonfly

With more than 100 sorting stations and operations across three continents, Intelcom | Dragonfly is Canada’s leader in last-mile logistics. Our vision is clear: to deliver fast, accurate, and reliable service powered by cutting-edge technology. 

A Strategic Role at the Heart of Logistic

The Human Resources Business Partner is involved in the management and development of human capital to support overall corporate objectives. The HR Business Partner acts as an advisor to company directors and managers, helping them to decide on long-term strategies for human resources and employees.

Main Responsibilities

• HC Strategy: Contribute to the development of HR strategy in alignment with organizational objectives. Monitor HR analysis and use relevant data to understand employee engagement and satisfaction.
• Advising and Coaching Managers: Provide consultative support to managers and leaders to resolve complex HC issues. Act as a bridge between managers and employees. Coach managers on HC issues affecting the company and develop concrete solutions.
• Employee Lifecycle Management: Oversee the entire employee lifecycle, from hiring to termination, ensuring compliance with policies and regulations.
• Workforce Planning: Support managers in their workforce planning. Evaluate teams and provide advice to achieve organizational objectives.
• Labor relations: Manage labor relations, resolve conflicts, and foster a positive and respectful work environment.
• Training and Development: Collaborate with departments to identify training needs and support the development of training programs.
• Talent Management: Implement talent management strategies to attract, retain and develop the best talent.
• HR Data Analysis: Use HR data to provide actionable insights to leaders, contributing to data-driven decision-making.
• Compliance: Ensure compliance with labor laws, internal policies, health and safety procedures and HR best practices.

Aptitudes and Qualifications

• Education: University degree in Human Capital (HC/HR), business management or related field.
• Experience: Significant experience (more than 10 years) in human resources roles, with specific experience of at least 5 years as a business partner.
• The role involves daily (or regular) communication with pan-Canadian stakeholders.
• Interpersonal Skills: Excellent interpersonal skills, ability to build trusting relationships with employees at all levels.
• Interpersonal Skills: Excellent interpersonal skills, ability to build trusting relationships with employees at all levels.
• Analytical Skills: Strong ability to analyze data, draw conclusions and make strategic recommendations.
• Legal Knowledge: In-depth knowledge of labor laws and human resources regulations.

• Strategic Orientation: Ability to understand global business objectives and align HR initiatives accordingly.

• Leadership: Ability to influence and lead change within the organization.

Why Join Us? 

At Intelcom | Dragonfly, you’ll thrive in a flexible and stimulating environment, surrounded by passionate talent. You’ll also enjoy a wide range of benefits: 

• On-site gym with a personal trainer 

• Employer-provided lunch of your choice 

• Comprehensive group insurance 

• Group RRSP plan 

• Care & Well‑Being Activities

• Partial reimbursement for public transportation 

• Employee Assistance Program 

 …and much more. 

This position has been opened to address a genuine organizational need within the company.

At Intelcom | Dragonfly, we move forward guided by strong values: collaboration, innovation, excellence, and responsibility. 

We embrace diversity, ensure equity, and foster a true sense of belonging.

Accommodation measures are available for individuals with disabilities throughout our recruitment process, in compliance with the law. Please let us know if you have any specific needs.