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Kaiser Permanente

Integrated healthcare provider and payer platform

Psychiatric Technician

Nursing & Frontline Patient CareConfirmed live in the last 24 hours
Full-timeFremont, CA, USANo salary listedIn-person

About the Job

Requirements

  • At least six months of experience working in an acute mental health treatment setting within the past four years; this requirement is waived for current KP Coalition employees under the National Agreement.
  • Graduate from an accredited Psychiatric Technician Program, or otherwise qualify for California licensure as a Psychiatric Technician.
  • Hold a current California Psychiatric Technician license.
  • Hold Basic Life Support certification.
  • Know the laws and regulations governing delivery of mental health services in California.
  • Be willing to develop or enhance competencies in managing the milieu in a PHF.
  • Be able to read and comprehend simple instructions, short correspondence, and memos.
  • Be able to write simple correspondence.
  • Be able to present information effectively in one-on-one and small-group situations to customers, clients, and other organization incumbents.
  • Be willing to work in a Labor Management Partnership environment and comply with the applicable collective bargaining agreement position specifications.
  • Demonstrate understanding of psychiatric illness and its treatment.
  • Demonstrate competency in data collection and documentation.
  • Demonstrate knowledge of psychotropic medications.

Responsibilities

  • Establish and maintain therapeutic relationships with patients; communicate with patients by phone, secure message, video, or letter and document communications appropriately.
  • Administer medications and treatments, perform vital-sign checks, and follow the escalation pathway as needed.
  • Attend, participate in, and facilitate classes or workshops as needed.
  • Coordinate the end-of-care episode and After Visit Summary under the direction of the care team.
  • Complete assigned documentation, conduct chart reviews, and identify and assemble relevant information for refill requests.
  • Document physician orders accurately and promptly.
  • Participate as a team member in unit activities, report and document observations, and ask questions when clarification is needed.
  • Implement patient treatment plans in coordination with the treatment team.
  • Keep treating clinicians and the care team informed about patient behavior and changes in condition, and notify them about patients who are clinical management concerns.
  • Ensure supplies and medications needed for patient care are ordered and available.
  • Observe, record, and report patients' social, medical, and psychiatric presentations.
  • Collect and document data as clinically indicated as part of daily data acquisition processes.
  • Promote and assist patients in developing self-help skills.
  • Perform other related duties as necessary.

About the Company

Kaiser Permanente

Integrated healthcare provider and payer platform

Kaiser Permanente runs an integrated healthcare platform that lets members manage and pay medical, premium, and pharmacy bills online. It serves Medicare Advantage, Individual and Family, and non-employer plans, offering options to pay as a guest or set up payment plans. The platform works by presenting a centralized online portal where users can view bills, choose how to pay, and handle multiple types of charges in one place. Revenue comes from premiums and medical services fees, while the service aims to reduce administrative work for both providers and patients and encourage on-time payments. What sets Kaiser Permanente apart is its combination of healthcare services with a single billing experience across multiple plan types, focusing on a user-friendly, centralized payment process rather than handling billing through separate systems. Its goal is to provide a straightforward, reliable way for members to manage and pay their bills, improving convenience and payment timeliness.

Company size
10,001+
Company stage
Grant
Total funding
$7.5M
Headquarters
Oakland, CA
Founded
1945

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