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SailPoint

Identity governance and access security software

Key Accounts Director

Account ManagementConfirmed live in the last 24 hours
Full-time$130.8k - $198k

About the Job

Requirements

  • Be skilled in conducting initial customer engagements and discovery calls to analyze prospect needs and qualify opportunities.
  • Be highly proficient in understanding and presenting the value of SailPoint solutions and comparing them with Microsoft and Okta.
  • Provide a strong customer experience and position SailPoint solutions competitively, including partner services.
  • Lead and coordinate virtual partner, presales, partner management, deal desk, professional services, BVA, and customer success resources to support sales wins and customer success.
  • Prepare teams for customer calls, decide who should engage and when, and ensure follow-through.
  • Create territory or opportunity plans that define the steps from discovery through the sales cycle.
  • Work closely with leadership to refine sales strategies.
  • Effectively initiate, navigate, and manage discussions across customer organizations, from business stakeholders to technical decision-makers.
  • Use channel management and reporting tools, including accurate forecasting and Salesforce hygiene.

Responsibilities

  • Exceed quarterly and yearly revenue quota goals.
  • Address customer and partner inquiries with accurate information and tailored solutions aligned with their needs.
  • Develop business plans aligned with the assigned territory.
  • Engage strategically with customers and business partners to maintain customer service aligned with SailPoint values.
  • Collaborate with marketing to develop and execute plans through and with partners and end users.
  • Pursue supplied leads and keep internal systems updated.
  • Lead appropriate technical resources in demonstrating SailPoint's advantages to customers.
  • Follow up with customers and coordinate with the post-sale team to provide consistent account coverage, including identifying new sales opportunities.
  • Own and oversee all aspects of the sales cycle, including qualifying, presentations, demonstrations, RFP responses, negotiations, and closing.
  • Develop a deep understanding of the territory, including customers, prospects, partners, influencers, and competitors.
  • Understand and communicate product and technology strategies used by competitive and complementary organizations in SailPoint's market.
  • Develop a plan for existing customers that identifies opportunities for growth and account potential.
  • Segment accounts into the top 20 focus accounts and the top three Big Bet accounts.
  • Meet with previous account managers to capture account history and meet with partners to understand their positions and services.
  • Work with marketing and channel managers on marketing and channel plans.
  • Create stakeholder maps for key partners who influence top accounts and devise approaches for engaging them.
  • Maintain accurate and regular Salesforce activity and updates, and meet weekly with sales management to keep Salesforce and Clari up to date.
  • Complete and present a territory plan to sales management, including account potential, prioritization, pipeline opportunities, target gaps, marketing and channel engagement plans, customer references or case studies, and pipeline growth.
  • Meet with existing customers to identify opportunities to extend the value they receive from SailPoint.
  • Lead an operating cadence with the virtual team.
  • Create account plans for key accounts and opportunity plans for key opportunities.
  • Present forecasts for self-generated opportunities and expected timing to the first sale.
  • Present strategies for approaching the top 20 accounts to management.
  • Complete Salesforce relationship maps for top accounts and build customer awareness of the account representative.
  • Show progress through sales stages for inbound or inherited opportunities.
  • Present the SailPoint value proposition to a manager in a customer, prospect, or internal setting.
  • Build a pipeline of two to three times the target, comprising existing-customer pipeline, progress on existing pipeline, and new pipeline.
  • Refine the go-to-market approach for the market segment, including competitive messaging against Microsoft and Okta, partner benefits, and pricing challenges.

About the Company

SailPoint

Identity governance and access security software

SailPoint provides identity security solutions that help enterprises manage digital identities. Its products—IdentityIQ, IdentityNow, and File Access Manager—offer identity governance, access management, and file access control with automated workflows, policy enforcement, and analytics, using AI and ML to improve decisions and detect anomalies. The company differentiates itself with comprehensive governance across on-prem, cloud, and hybrid environments and a subscription-based model that combines software licenses, maintenance, and professional services. Its goal is to help customers meet regulatory requirements, reduce risk, and maintain strong security across large organizations, governments, and financial institutions.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Austin, TX
Founded
2004

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