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GXO Logistics

Contract logistics with warehousing and automation

Operations Director

Warehouse & FulfillmentUpdated on Nov 10
Full-timeRural Hall, NC, USAIn-person

About the Job

Requirements

  • At least 7 years of management experience in a supply chain or distribution environment.
  • Experience with Microsoft Office and computerized scanner equipment.
  • Availability to work a flexible schedule as needed, including planned and unplanned overtime, which may include weekends.

Responsibilities

  • Ensure quality management system procedures and processes are implemented and maintained.
  • Oversee productivity and safety standards in accordance with company needs and customer requirements.
  • Implement and maintain operational processes and procedures.
  • Prepare reports on operational performance and potential improvements.
  • Hire, train, develop, and appraise staff; take corrective action as necessary in a timely manner and in accordance with company policies.
  • Provide direction, development, and leadership for managers and supervisors.
  • Establish and meet site objectives for financial performance, safety, quality, and customer service while maintaining compliance with applicable internal and external policies.
  • Submit key quality, financial, and safety reports accurately and on time.
  • Plan and coordinate site activities with departmental managers and supervisors to accomplish objectives in a timely and cost-effective manner.

Desired Qualifications

  • Bachelor’s or master’s degree in Supply Chain Management, Business, or a related field.
  • Three years of leadership experience in third-party logistics (3PL).
  • Availability to travel up to 30% of the time.
  • Experience with Lean, Six Sigma, and continuous improvement.
  • Experience in an AS9100 or ISO environment.
  • Successful employee engagement and retention strategies, with the ability to inspire and motivate the workforce.
  • Success building a diverse, inclusive workforce and leading a culture of belonging that respects every team member.
  • Working knowledge of financial accounting and human resources practices.

About the Company

GXO Logistics

Contract logistics with warehousing and automation

GXO Logistics provides contract logistics services across warehousing, order fulfillment, reverse logistics, and transportation management. It serves e-commerce, retail, consumer packaged goods and industrial manufacturing clients with tailored, technology-driven supply chain solutions. The company operates through long-term contracts, typically on a cost-plus or fixed-fee basis, leveraging scale, automation, and data analytics to improve efficiency and cut costs for customers. A notable differentiator is GXO ServiceTech, which handles product returns and reverse logistics for retailers, manufacturers, and insurers, especially in consumer electronics. GXO’s goal is to reduce customers’ logistics costs and complexity by delivering end-to-end, tech-enabled logistics services at scale through long-term partnerships.

Company size
10,001+
Company stage
IPO
Headquarters
Greenwich, CT
Founded
2021

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