Marriott International

Manages and franchises hotels around the world

Valet de Lavandería

Hotel Guest ServicesPosted on Nov 13

Full-timeBuenos Aires, ArgentinaNo salary listedIn-person

About the Job

Requirements

At least 1 year of related work experience is preferred.
A high school diploma or GED equivalent is preferred.
Availability to work a flexible schedule is required.
Ability to reach, bend, twist, pull, stoop, grasp, turn, and manipulate objects; move, lift, or carry objects weighing up to 10 pounds; and stand, sit, or walk for extended periods.
No supervisory experience is required.
No license or certification is required.

Responsibilities

Greet guests upon arrival and assist with safely unloading their items.
Deliver laundry and clothing to guestrooms.
Respond promptly to requests from guests, the Front Desk, or At Your Service.
Monitor the cleanliness and appearance of laundry and dry cleaning.
Complete valet tickets properly to ensure appropriate handling.
Coordinate repairs with the appropriate people and arrange pickup and delivery when completed.
Follow company policies and procedures; maintain a clean and professional uniform and personal appearance; protect confidential information and company assets.
Communicate clearly and professionally, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette.
Develop and maintain positive working relationships and support the team in achieving common goals.
Listen and respond appropriately to concerns raised by other employees.
Comply with quality assurance expectations and standards.
Perform other reasonable job duties as requested by supervisors.

POSITION SUMMARY

Responsible for greeting the guest upon their arrival, assisting with the unloading of their items in a safe manner.

Deliver Laundry and Clothing to guestrooms. Position requires excellent guest service skills and availability to work a

flexible schedule. Respond promptly to requests from guests, Front Desk, or At Your Service requests. Monitor the

cleanliness and appearance of laundry/dry cleaning. Complete all valet tickets properly to provide proper handling.

Coordinate all repairs to appropriate persons and pick-up for delivery when completed.

Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Reach, bend, twist, pull, and stoop; grasp, turn, and manipulate objects; move, lift, or carry objects weighing less than or equal to 10 pounds; stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 1 year of related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

About the Company

Marriott International

Manages and franchises hotels around the world

Marriott International manages and franchises hotels and resorts for leisure and business travelers, with brands spanning luxury stays, select-service hotels and extended visits. Its portfolio includes The Ritz-Carlton, Sheraton and Courtyard, giving hotel owners different formats for serving guests. Most properties belong to third-party owners: Marriott earns management fees tied to hotel revenue and profit, or franchise royalties for use of its brands and systems, while owning or leasing a small share itself. The company also licenses its names for branded residences and vacation ownership properties. With operating roots dating to 1927, Marriott is headquartered in Bethesda, Maryland.

Company size: 10,001+
Company stage: IPO
Headquarters: Bethesda, MD
Founded: 1927

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