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Advanced MedAesthetic Partners

Platform enabling autonomous aesthetic practice growth

Practice Manager

Clinical Support & Patient AdministrationUpdated on Nov 13
Full-timeNew York, NY, USA

About the Job

Requirements

  • At least 4 years of leadership or management experience in medical aesthetics, luxury retail, or high-end customer service.
  • Proven experience leading and developing teams.
  • Strong understanding of key performance indicator management, financial literacy including profit and loss management, business operations, and performance improvement.
  • Strong computer and technical literacy skills.
  • Ability to analyze data and translate insights into action.
  • Frequent walking, sitting, standing, bending, talking, and listening are required.
  • Frequent use of the phone, computer, and other clinic technologies is required.
  • Must be able to travel and carry and maneuver luggage and navigate transportation modes including car, airplane, bus, and train.

Responsibilities

  • Own location performance, including revenue growth, patient retention, and operational excellence.
  • Monitor and analyze key performance indicators to identify trends, opportunities, and areas for improvement.
  • Develop and execute strategies that drive patient acquisition, retention, and long-term growth.
  • Use reporting and business data to guide decisions and improve performance.
  • Implement best practices and process improvements that enhance efficiency and results.
  • Partner with marketing, the Regional Manager, and Managing Partner to execute strategic initiatives and achieve organizational goals.
  • Lead, coach, and develop all team members within the practice.
  • Foster a culture of accountability, collaboration, and continuous improvement.
  • Manage onboarding, training, performance management, and employee development.
  • Conduct regular coaching conversations and performance reviews.
  • Develop future leaders and build a strong, engaged team.
  • Serve as the primary liaison between the location team and senior leadership.
  • Champion an exceptional patient experience from inquiry through retention.
  • Manage escalated patient concerns and ensure timely resolution.
  • Monitor patient feedback and identify opportunities to improve satisfaction and loyalty.
  • Partner with providers and front desk teams to create a seamless patient journey.
  • Develop and execute retention and relationship-building strategies that support long-term patient growth.
  • Maintain a visible leadership presence within the practice.
  • Understand and support front office operations, including scheduling, patient communication, financing, and retention strategies.
  • Lead daily operations and practice flow when business needs require hands-on leadership.
  • Ensure operational standards, workflows, and service expectations are consistently met.
  • Oversee inventory, facility standards, and operational readiness.
  • Drive process improvements that enhance efficiency and elevate the patient experience.

Desired Qualifications

  • Experience in medical aesthetics, wellness, and cosmetic surgery.
  • Experience with Zenoti or similar industry-specific software.

About the Company

Advanced MedAesthetic Partners

Platform enabling autonomous aesthetic practice growth

What Advanced MedAesthetic Partners does: It unites elite aesthetic practices across the United States into a collaborative platform, enabling thought leadership and shared innovation in the aesthetics industry. How its product works: It provides a hybrid support model that blends a professional business services team with the autonomy of private ownership, helping partner practices grow and transform. How it differs from competitors: It combines centralized, expert business support with the independence of owner-operated clinics, leveraging peer collaboration among top practices to drive growth and best practices. What its goal is: To elevate the performance and leadership of aesthetic practices by providing scalable, value-added services through a network of premier partners.

Company size
11-50
Company stage
Not listed
Total funding
Not listed
Headquarters
Sacramento, CA
Founded
2022

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