Regulatory Compliance & Ethics·Confirmed live in the last 24 hours·
Full-timeReston, VA, USA$75k - $85k /yr
About the Job
Requirements
A minimum of two years of administrative, help desk, customer service, personnel security, industrial security, or related experience is required.
At least one year of personnel security, industrial security, facility security, or related security experience is required.
Experience supporting Facility Security Officers, Assistant Facility Security Officers, or industrial security programs is required.
Familiarity with NISS, DISS, NBIS, eApp, and Defense Counterintelligence and Security Agency processes is required.
A high school diploma or General Educational Development credential is required.
The candidate must be able to obtain and maintain a Secret clearance.
The candidate must demonstrate experience using a ticketing and service management platform such as HaloPSA to manage service requests, document activities, communicate with clients through the system, and ensure timely and accurate resolution of issues.
Proficiency with Microsoft Office Suite, including Outlook, Word, Excel, and Teams, is required.
The candidate must be able to learn and apply government security regulations, policies, and procedures.
The candidate must complete required Center for Development of Security Excellence and Security Training, Education, and Professionalization Portal training within designated timeframes: FSO Program Management for Possessing Facilities curriculum within six months of employment; Establishing an Insider Threat Program training; Insider Threat Awareness training; Personally Identifiable Information training; Cyber Awareness training; and Controlled Unclassified Information training.
Responsibilities
Oversee and maintain the accuracy of personnel security data across DISS, ACCS, NBIS, and internal systems.
Process clearance nomination packages, including Public Trust and SCI packages as required.
Serve as a primary point of contact for client personnel security inquiries.
Provide guidance on personnel security requirements, processes, and compliance expectations.
Support government communications related to personnel security matters.
Investigate security incidents and violations involving personnel.
Conduct administrative inquiries and prepare required reports.
Track and support incident resolution to ensure compliance and risk mitigation.
Receive, review, document, and process foreign travel notifications in accordance with customer and regulatory requirements.
Receive, document, evaluate, and route self-reports and adverse information disclosures in accordance with established procedures.
Support Insider Threat Program reporting requirements and coordinate personnel security concerns with designated internal and external personnel.
Support special access requests, courier authorizations, and related activities.
Coordinate with internal teams and external agencies as required.
Process and coordinate badge requests, access authorizations, Common Access Card-related documentation, and facility access paperwork as required.
Coordinate polygraph scheduling, notifications, documentation, and status tracking with appropriate government agencies.
Assist client personnel with Public Key Infrastructure certificate issues, authentication requirements, and access-related security systems as required.
Assist Facilities and PMO/Compliance teams in ensuring personnel-related compliance with National Industrial Security Program requirements.
Assist with DD254 reviews, updates, tracking, and personnel security-related requirements associated with classified contracts.
Support self-inspections and identify personnel security vulnerabilities.
Maintain audit-ready documentation and records.
Provide personnel security training, awareness briefings, and procedural guidance to Facility Security Officers, Insider Threat Program Security Officers, security staff, and client representatives.
Provide higher-level support to Facilities, PMO/Compliance, and junior staff.
Serve as the escalation point for complex personnel security issues.
Serve as a backup resource for PERSEC 1 functions by providing guidance, workload support, and direct execution of personnel security actions during increased demand or operational necessity.
Assist other pillar teams as needed.
Escalate actions requiring deeper review or specialist judgment to Facilities or PMO/Compliance coworkers or the PERSEC 2 Lead as required.
Manage complex and sensitive personnel security actions accurately.
Provide timely, clear responses to client inquiries.
Investigate and resolve incidents effectively with minimal escalation.
Maintain high-quality, audit-ready records across personnel systems.
Resolve complex and escalated personnel actions accurately and within service expectations.
Ensure client inquiries receive timely, clear, and compliant responses.
Investigate incidents thoroughly and close them with minimal further escalation.
Keep records across personnel systems accurate, complete, and audit-ready.
Ensure client deliverables, compliance records, and operational activities are accurate, complete, and audit-ready, and proactively identify and correct issues before they affect performance or compliance.
Desired Qualifications
Current or previous eligibility for a U.S. Government security clearance is preferred.
A bachelor's degree in business administration, Criminal Justice, Security Management, or a related field is preferred.
A background in analytics, business operations, compliance management, records management, or process improvement is preferred.
Comfort using AI tools such as ChatGPT or Claude to improve reporting, workflow design, standard operating procedure creation, onboarding processes, and operational efficiency is preferred.
PERSEC Specialist II Location: Hybrid; Remote Work Authorization: U.S. Citizenship required Position Summary The PERSEC Specialist II is responsible for managing complex personnel security actions, incident handling, and client advisory support. This role focuses on security inquiries, incident investigations, special access coordination, and ensuring compliance with personnel security requirements across client organizations.
Key Responsibilities Personnel Security Systems & Record Management
Oversee and maintain accuracy of personnel security data across DISS, ACCS, NBIS and internal systems
Process clearance nomination packages, including Public Trust and SCI (as required)
Security Inquiries & Client Support
Serve as a primary point of contact for personnel security inquiries from clients
Provide guidance on personnel security requirements, processes, and compliance expectations
Support government communications related to personnel security matters
Incident Management & Reporting
Investigate security incidents and violations involving personnel
Conduct administrative inquiries (AI) and prepare required reports
Track and support resolution of incidents to ensure compliance and risk mitigation
Receive, review, document, and process foreign travel notifications in accordance with customer and regulatory requirements.
Receive, document, evaluate, and route self-reports and adverse information disclosures in accordance with established procedures.
Support Insider Threat Program reporting requirements and coordinate personnel security concerns with designated internal and external personnel.
Special Access & Coordination
Support special access requests, courier authorizations, and related activities
Coordinate with internal teams and external agencies as required
Process and coordinate badge requests, access authorizations, CAC-related documentation, and facility access paperwork as required.
Coordinate polygraph scheduling, notifications, documentation, and status tracking with appropriate government agencies.
Assist client personnel with PKI certificate issues, authentication requirements, and access-related security systems as required.
Compliance & Oversight
Assist Facilities and PMO/Compliance teams in ensuring personnel-related compliance with NISP requirements
Assist with DD254 reviews, updates, tracking, and personnel security-related requirements associated with classified contracts.
Support self-inspections and identify vulnerabilities related to personnel security
Maintain audit-ready documentation and records
Provide personnel security training, awareness briefings, and procedural guidance to FSOs, ITPSOs, security staff, and client representatives.
Internal & Client-Facing Support
Provide higher-level support to Facilities, PMO/Compliance and junior staff
Serve as escalation point for complex personnel security issues
Serve as a backup resource for PERSEC 1 functions, providing guidance, workload support, and direct execution of personnel security actions during periods of increased demand or operational necessity.
Assist other pillars teams as needed
Escalate actions that require deeper review or specialist judgment to the Facilities or PMO/Compliance coworkers or PERSEC 2 Lead as required
Performance Expectations
Manage complex and sensitive personnel security actions with accuracy
Provide timely, clear responses to client inquiries
Effectively investigate and resolve incidents with minimal escalation
Maintain high-quality, audit-ready records across all personnel systems
Qualifications: Required
Minimum two (2) year of administrative, help desk, customer service, personnel security, industrial security, or related experience.
One (1) year or more of personnel security, industrial security, facility security, or related security experience.
Familiarity with NISS, DISS, NBIS, eApp, and DCSA processes
High School Diploma or General Educational Development (GED).
Must be able to obtain and maintain a Secret Clearance.
Strong organizational skills with the ability to manage multiple tasks, maintain accurate records, and meet deadlines.
Demonstrated experience using a ticketing and service management platform (e.g., HaloPSA or similar) to manage service requests, document activities, communicate with clients through the system, and ensure timely and accurate resolution of issues.
Proficiency with Microsoft Office Suite, including Outlook, Word, Excel, and Teams.
Ability to learn and apply government security regulations, policies, and procedures.
Must complete required CDSE/STEPP training within designated timeframes, including:
FSO Program Management for Possessing Facilities curriculum (within 6 months of employment)
Establishing an Insider Threat Program training
Insider Threat Awareness training
Personally Identifiable Information (PII) training
Cyber Awareness training
CUI Training
Preferred
Current or previous eligibility for a U.S. Government security clearance.
Bachelor’s degree in business administration, Criminal Justice, Security Management, or a related field.
Background in analytics, business operations, compliance management, records management, or process improvement.
Comfort utilizing AI tools such as ChatGPT or Claude to improve reporting, workflow design, SOP creation, onboarding processes, and operational efficiency.
What Success Looks Like
Complex and escalated personnel actions are resolved accurately and within service expectations
Client inquiries receive timely, clear, and compliant responses
Incidents are investigated thoroughly and closed with minimal further escalation
Records across all personnel systems remain accurate, complete, and audit-ready
Maintains exceptional attention to detail by ensuring client deliverables, compliance records, and operational activities are consistently accurate, complete, and audit-ready, while proactively identifying and correcting issues before they impact performance or compliance.