Truckload Operations Manager
No salary listed
Junior, Mid
Bachelor's, Associate's
Devens, MA, USA
In Person
Vehicle Operation & Delivery
About the job
Requirements
- A high school diploma or GED is required.
- At least 2 years of experience in the transportation or logistics industry is required; experience may come from roles such as dispatcher, driver manager, driver, or logistics coordinator.
- Proficiency in Transportation Management System platforms, route optimization tools, and data analytics is required.
- Strong knowledge of Department of Transportation and Federal Motor Carrier Safety Administration regulations and safety protocols is required.
- The role requires effective communication and collaboration with others across internal and external organizational levels to promote teamwork and process improvements.
- The role requires listening to understand customer concerns, responding with thoughtful solutions, and handling criticism constructively.
- Regular and reliable attendance and availability for on-call work are required.
- The employee must comply with company policies, procedures, and applicable laws and regulations.
- The employee must be able to work in a fast-paced office and field environment, sit, stand, and walk for extended periods, and occasionally lift up to 25 pounds.
- The employee may need to climb into trucks or trailers for inspections or operational reviews and may need to be available after hours.
Responsibilities
- Oversee daily trucking operations across terminals, dispatch, routing, and fleet management to ensure on-time delivery and service excellence.
- Lead, coach, and develop terminal managers, dispatchers, and drivers, fostering a culture of safety, accountability, and performance.
- Ensure payroll accuracy for assigned drivers.
- Champion a safety-first culture.
- Manage trucks and trailers to optimize utilization, schedule maintenance, and comply with Department of Transportation and Federal Motor Carrier Safety Administration regulations.
- Own operational budgets, cost control, and performance metrics, and identify efficiency and innovation opportunities to improve margins.
- Manage the user discrepancy queue to expedite billing.
- Use Transportation Management Systems, telematics, and analytics tools to improve visibility, automation, and decision-making.
- Partner with sales and customer service teams to meet or exceed service level agreements.
- Support sales in expanding business revenue by exploring opportunities with customers.
- Participate in service-oriented calls for accounts and customers.
- Ensure operations comply with federal, state, and local transportation laws and safety standards, and lead safety initiatives.
- Support or lead initiatives related to network optimization, sustainability, capacity planning, and expansion.
- Foster constructive dialogue and a collaborative, inclusive work environment, including during periods of change or challenge.
- Handle sensitive information with discretion and integrity and uphold confidentiality standards in communications and decisions.
- Perform additional duties as assigned.
- Occasionally travel to terminals, customer sites, or operational meetings.
Desired Qualifications
- An associate degree or bachelor's degree in Supply Chain, Logistics, or Business Administration, or a related field, is preferred.
- At least 3 years of operations management experience, ideally in the trucking or freight industry, is preferred.
- Proficiency in Microsoft Office products is preferred.
- Knowledge of the transportation, operations, or logistics industries is preferred.
- Experience with TMW Office Suite and electronic logging device systems is preferred.
- Bilingual English and Spanish ability is a plus.
About the company
Venture Logistics is an asset-based logistics provider serving the United States, Canada, and Mexico. It owns and operates its own equipment and networks, offering a full range of supply chain services through three branches that are consolidated under one brand, including transportation, connectivity, and solutions, plus dedicated fleets, warehousing, and cross-docking. The company uses optimization software to design transportation networks and then executes plans with its own assets and facilities, providing end-to-end logistics that can reduce costs and improve efficiency. Its goal is to optimize customers’ supply chains, lower logistics costs, and deliver reliable, scalable transportation and warehousing solutions across North America.
Company Size
501-1,000
Company Stage
N/A
Total Funding
N/A
Headquarters
Indianapolis, Indiana
Founded
1992
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Simplify's Take
What believers are saying
- 2026 hiring remains active in Indianapolis, Kansas City, and Cicero, supporting growth.
- Weekly-home-time driver ads and late-model equipment strengthen retention against carrier competitors.
- Rail warehouse access and regional runs keep Venture attractive for shippers needing speed.
What critics are saying
- The 2023 ransomware breach led to a $932,800 settlement and damaged employer trust.
- September 2025 claims deadlines and 2026 payouts keep breach liability and distraction alive.
- Driver recruiting pages show constant open roles, signaling turnover risk and service instability.
What makes Venture unique
- Asset-based fleet, warehousing, and brokerage under one Indianapolis operating platform.
- 406,000-square-foot rail-served, food-grade warehouse gives Venture rare Midwest cross-dock density.
- January 2026 CDL-A team-driver launch signals company-controlled capacity and recruiting reach.
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Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- 401(k) Retirement Plan
- 401(k) Company Match
- Paid Vacation
- Paid Holidays