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Planet Fitness

Low-cost gym franchise, Judgement Free Zone

Fitness Trainer

Fitness & Sports InstructionConfirmed live in the last 24 hours
Full-timeHanover, PA, USANo salary listedIn-person

About the Job

Requirements

  • Have a positive and upbeat attitude and a passion for fitness and helping others achieve their goals.
  • Enjoy connecting with, encouraging, and motivating people of all fitness levels.
  • Create a welcoming and supportive experience for members and guests.
  • Be punctual, reliable, and dependable.
  • Approach interactions with patience, empathy, and a genuine desire to help others.
  • Communicate clearly and be comfortable guiding individuals and groups.
  • Act with integrity and treat others with respect.
  • Work well as part of a team and support fellow team members.
  • Learn quickly and apply learning through online and hands-on training.
  • Be at least 18 years old.
  • Be willing to become CPR/AED certified; training is provided by Planet Fitness.
  • Hold a nationally certified training certificate.
  • Have basic computer proficiency.
  • Be able to continually stand and move throughout the club during a shift, and communicate in person or by phone.
  • Be able to lift up to 75 pounds, work around toxic chemicals, and frequently clean and sanitize equipment and facilities.
  • Be able to bend, twist, and move into different positions to accomplish tasks.
  • Follow applicable health and safety policies and protocols, report unsafe conditions or at-risk behaviors to leadership, and work safely.

Responsibilities

  • Operate the Planet Fitness group fitness program (PE@PF).
  • Create a class schedule for members, including Orientation and DYOP (Develop Your Own Program).
  • Proactively engage with members on the club floor about their fitness goals, instruct them in safe equipment use, and provide support as needed.
  • Promote the Judgement Free Zone by connecting with members on the club floor, offering assistance, supporting their fitness journeys, and upholding club policies.
  • Frequently walk all fitness areas to ensure a positive member experience and quickly address identified issues.
  • Make calls to prospective members and conduct tours, assess membership needs, and offer Trainer services.
  • Greet members and guests as they enter and exit the club and assist with questions or concerns during check-in.
  • Answer phones in a friendly manner and assist callers with inquiries.
  • Clean and sanitize exercise equipment, Black Card spa amenities, communal spaces, and assigned areas regularly.
  • Keep restrooms clean, sanitized, stocked, and clutter-free by following the routine cleaning schedule.
  • Contribute to a safe and healthy workplace by participating in health and safety practices.

Desired Qualifications

  • Have 6–12 months of experience in a customer service environment.

About the Company

Planet Fitness

Low-cost gym franchise, Judgement Free Zone

Planet Fitness runs and licenses a network of fitness centers that offer low-cost memberships and a Judgement Free Zone to attract first-time and casual exercisers. Members access cardio and circuit-training equipment in a non-intimidating environment, with monthly fees starting around $10. Revenue comes from franchise royalties and fees, corporate-owned gyms, and equipment sales to franchisees. The goal is to make fitness affordable and accessible to a broad population, using franchising to enable rapid, nationwide growth.

Company size
10,001+
Company stage
IPO
Headquarters
Hampton, NH
Founded
1992

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