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Full-Time

Product Marketing Manager

Payments

Updated on 10/17/2024

Weave

Weave

501-1,000 employees

Patient communication solutions for healthcare providers

Enterprise Software
Healthcare

Mid

Lehi, UT, USA

Requires in-office presence in Lehi, UT for three days per week.

Category
General Marketing
Growth Marketing
Growth & Marketing
Required Skills
Product Management
Requirements
  • 3+ years of experience in product marketing, product management, brand marketing, or related B2B marketing roles
  • Must have demonstrated experience in core product marketing disciplines, including developing go-to-market strategies, sales enablement, product positioning, and messaging.
  • Experience with B2B Marketing in financial services, payments, fintech or banking sectors
  • Proven experience in owning and measuring key SaaS metrics such as conversion rates, upgrades, and churn for a subscription-based product.
  • Ability to navigate ambiguity, quickly identify what matters most, and drive toward effective solutions.
  • A track record of building emotional connections with products and services that genuinely improve customers' lives.
  • Excellent writing skills, with the ability to craft both internal strategy documents and customer-facing content, such as short-form website copy.
  • Self-starter who takes initiative but thrives in a collaborative environment.
  • Critical thinker with the ability to view the entire customer journey while making tactical impacts through marketing campaigns, internal enablement assets, and training materials.
  • Strong communication skills, capable of simplifying complex ideas and timelines for diverse stakeholders to gain alignment and consensus.
  • Proven ability to work cross-functionally, mobilizing teams to deliver continuous value to customers.
  • Experience in market analysis, competitive intelligence, and customer research to inform product and marketing strategies.
  • Broad knowledge of marketing tactics and channels, with the ability to build and execute integrated marketing campaigns.
  • A balance of creative, outside-the-box thinking with strong analytical and quantitative abilities.
  • A Bachelor’s degree or equivalent work experience, with a proven track record of high performance in current or previous roles.
Responsibilities
  • Act as a 'mini-CMO' for the product, managing the product P&L, including setting and aligning market and financial goals across the organization to achieve success.
  • Collaborate with cross-functional partners to develop product strategy, including roadmap planning, product requirements, and early access initiatives.
  • Conduct customer research to become the expert on customer needs, using insights to inform the product roadmap, refine sales strategies, and shape product positioning and messaging.
  • Research and monitor the competitive landscape to identify strengths, weaknesses, opportunities, and threats, ensuring the success of your product.
  • Set the go-to-market (GTM) strategy for both initial product launches and ongoing feature updates, including defining target segments, personas, messaging, key product benefits, and campaign timelines.
  • Map and maintain the customer journey to manage all touch points from awareness to adoption and long-term engagement.
  • Develop, test, and optimize campaign assets, including emails, in-app communications, website content, one-pagers, press releases, infographics, and video scripts.
  • Lead Sales Enablement by creating tools, resources, and materials, and by conducting training sessions for the Sales and Operations teams to drive alignment and effectiveness.
  • Assess and report on the effectiveness of product launch strategies and ongoing marketing efforts to refine future approaches.

Weave offers patient communication solutions tailored for dental and optometry practices, helping them manage patient interactions more effectively. Its platform includes tools for appointment scheduling, reminders, patient reviews, and two-way texting and calling, along with virtual waiting room features for remote communication. Operating on a subscription-based model, Weave provides ongoing updates and support, ensuring continuous value for its clients. The company's goal is to enhance patient engagement and drive revenue growth for healthcare providers.

Company Stage

IPO

Total Funding

$279M

Headquarters

Lehi, Utah

Founded

2008

Growth & Insights
Headcount

6 month growth

4%

1 year growth

9%

2 year growth

18%
Simplify Jobs

Simplify's Take

What believers are saying

  • Weave's recent launch of an experience platform for multi-location healthcare practices expands its market reach and potential revenue streams.
  • The addition of a partner marketplace and new payment options enhances Weave's value proposition by offering comprehensive solutions for operational efficiency and patient engagement.
  • Recognition by the Women Tech Council for fostering an inclusive culture highlights Weave's commitment to diversity and employee well-being, making it an attractive workplace.

What critics are saying

  • The highly competitive healthcare technology market requires Weave to continuously innovate to maintain its edge.
  • Integration challenges with new partners and platforms could lead to operational inefficiencies and customer dissatisfaction.

What makes Weave unique

  • Weave specializes in patient communication solutions tailored specifically for dental and optometry practices, unlike broader healthcare communication platforms.
  • The company's subscription-based model ensures a steady revenue stream and continuous value through regular updates and customer support.
  • Weave's platform includes unique features like virtual waiting rooms and remote communication options, which are particularly relevant in the post-COVID-19 era.

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