S

Solutions³

Cybersecurity, ITOM, ITSM consulting and training

Lab Manager 2

System Administration +1Confirmed live in the last 24 hours
Full-timeArlington County, Arlington, VA, USANo salary listedIn-person

About the Job

Requirements

  • Must be a U.S. citizen.
  • Must have an active Secret clearance and be able to obtain TS/SCI clearance.
  • Must be able to obtain DHS Suitability before starting employment.
  • Must have 2+ years of directly relevant system administration experience.
  • Must have experience with multiple operating systems, including Linux/Unix and macOS.
  • Must have experience and knowledge of networking and network administration.
  • Must have experience with Virtual Private Networks (VPN).
  • Must have experience with virtual desktops, including Citrix and VMware.
  • Must be able to work collaboratively across physical locations.
  • Must have a BS in Computer Science, Computer Engineering, Computer Information Systems, or Computer Systems Engineering, or a high school diploma and 4+ years of lab management or systems administration experience.

Responsibilities

  • Apply advanced analytical skills and technical resources at the tactical levels and implement infrastructure solutions supporting command decision-making and execution of mission requirements.
  • Support implementation of new technologies and equipment in the lab environment.
  • Assess network topology and device configurations, identify critical security concerns, and provide security best-practice recommendations.
  • Advise and provide insight on development of lab standard operating procedures (SOPs) and policies.
  • Provide support for Virtual Private Network (VPN) or Virtual Desktop Infrastructure (e.g., Citrix) to users.
  • Provide support for macOS and iOS to users.
  • Provide troubleshooting and triaging assistance for basic to intermediate technical challenges and user issues.
  • Monitor and respond to users on IT helpdesk channels and phone lines.
  • Assist in management of user accounts and resetting credentials.
  • Implement granular access control, monitor systems for acceptable performance and user accessibility, establish backups, and monitor systems security.
  • Troubleshoot and resolve complex storage problems across the enterprise related to storage and replication strategies across local and wide area networks.
  • Monitor channels for storage-related network and system issues and remediate them as they occur.

Desired Qualifications

  • Experience working with SIEMs, including ELK and Splunk.
  • Experience with virtualization automation and optimization.
  • Experience working with Jamf Pro, DEP, and Enterprise Connect implementation.
  • Experience writing technical procedures and standard operating procedures.
  • Desired certifications: CEH, Security+, Network+, or CCNA.

About the Company

Solutions³

Cybersecurity, ITOM, ITSM consulting and training

Solutions³ provides cybersecurity, IT operations management (ITOM), and IT service management (ITSM) consulting and training, with implementation supported by industry-standard practices. It works through a people–process–technology lifecycle that includes advisory services, training, and deployment of market-ready applications, in partnership with the DVMS Institute to Create, Protect, Deliver, and Verify Trusted Digital Business value. It stands apart by combining a formal, standards-driven end-to-end approach with recognized accreditations (APMG International, UK NCSC/GCHQ, DHS/CISA) and a collaborative methodology that yields clearly defined, executable projects aligned to client objectives. Its goal is to help organizations of any size manage digital risk, improve resiliency, and create value from digital services through governance, training, and proven implementation practices.

Company size
1-10
Company stage
Not listed
Total funding
Not listed
Headquarters
Wyckoff, NJ
Founded
2003

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