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Aspen Dental

Dental support organization delivering practice management

Dental Office Manager

Clinical Support & Patient AdministrationUpdated on Nov 12
Full-timeHuber Heights, OH, USA$50k - $57.5k /yrIn-person

About the Job

Requirements

  • A minimum of one year of experience managing a team of direct reports is preferred.
  • A high school diploma or equivalent is required; a college degree is preferred.
  • Demonstrate analytical thinking and leverage data in decision-making.
  • Provide patient service in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.

Responsibilities

  • Lead office operations in support of the doctors to build trust and loyalty with patients.
  • Hire, develop, manage, and retain office staff.
  • Consult with patients on treatment options provided by the clinical team, and verify insurance payment and collection while ensuring high-quality care.
  • Review monthly business results, manage profit and loss, align the sales plan with business goals, and create strategies to increase profitability.
  • Prepare and lead daily team huddles to set expectations and optimize patient experience and business performance.
  • Participate in a ten-week training program to gain business and leadership knowledge.

Desired Qualifications

  • A people-centric leader who motivates and inspires others.
  • Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds.

About the Company

Aspen Dental

Dental support organization delivering practice management

Aspen Dental Management, Inc. runs a dental support organization (DSO) that provides non-clinical services to 1,100+ independently owned dental practices in the U.S., handling back-office tasks such as accounting, marketing, real estate and equipment leasing, recruiting, and IT so dentists can focus on patient care. It supports practice owners through the Practice Ownership Program and offers patient financing options and a member savings plan to improve affordability. The model relies on centralized management and procurement to achieve economies of scale, while practices stay independently owned. As part of TAG (The Aspen Group), it has expanded into other healthcare areas like urgent care, dental implants, and medical aesthetics, with a goal to expand access to affordable care across the network.

Company size
5,001-10,000
Company stage
Debt Financing
Total funding
$275M
Headquarters
Town of DeWitt, New York
Founded
1998

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