Full-Time

Technical Support Engineer

Confirmed live in the last 24 hours

Verkada

Verkada

1,001-5,000 employees

Provides integrated security solutions for enterprises

Enterprise Software
Cybersecurity

Compensation Overview

$91.5k - $112.3kAnnually

+ Sales Incentives + Discretionary Bonuses + Equity (RSUs)

Entry

San Mateo, CA, USA

Category
Customer Success & Support
IT Support
IT & Security
Required Skills
Python
Linux/Unix

You match the following Verkada's candidate preferences

Employers are more likely to interview you if you match these preferences:

Degree
Experience
Requirements
  • Bachelor’s or Master's degree in a related technical discipline: Networking, Telecommunications, Systems Administration, Information Technology, Computer Science, Computer Engineering, or Cybersecurity from an accredited university
  • Coursework with a focus on computer networking, Linux, electronics, computer systems, Python or other coding languages is a plus
  • Ability to communicate complex technical matters both orally and in writing
  • Demonstrated problem-solving skills and attention to detail
  • Ability to work within a team environment
  • Industry certifications are a plus: CCNP, CCNA, CCENT, CCDA, CWNP, CWNA, MCSE, CEH, Network+, Security+, A+
Responsibilities
  • Full-stack troubleshooting of the entire Verkada platform including, network, hardware, software, and electrical issues
  • Provide best practice design, installation, and configuration expertise to enterprise customers
  • Communicate technical matters to customers both orally and in writing
  • Own customer issues from creation to resolution
  • Collaborate with Engineering and Product teams to test new products and identify bugs
  • Write technical knowledge base articles and whitepapers
  • Staying up to date on the latest products and industry technologies
  • Build tools and processes that will scale
Desired Qualifications
  • Coursework with a focus on computer networking, Linux, electronics, computer systems, Python or other coding languages is a plus
  • Industry certifications are a plus: CCNP, CCNA, CCENT, CCDA, CWNP, CWNA, MCSE, CEH, Network+, Security+, A+

Verkada offers security solutions for businesses, focusing on hybrid cloud video surveillance, access control systems, and environmental sensors. Their video surveillance combines on-site cameras with cloud storage for secure and accessible monitoring, while the access control system provides insights into facility access. Verkada's products are designed to be easy to manage and scalable, making them suitable for large enterprises, educational institutions, and government organizations. The company aims to deliver comprehensive security management through hardware sales and subscription-based software services.

Company Size

1,001-5,000

Company Stage

Series D

Total Funding

$431.8M

Headquarters

San Mateo, California

Founded

2016

Simplify Jobs

Simplify's Take

What believers are saying

  • Growing demand for cloud-based security in education boosts Verkada's market potential.
  • Integration with AI-driven analytics enhances security insights and customer value.
  • Rising interest from Fortune 500 companies strengthens Verkada's enterprise client base.

What critics are saying

  • Increased competition may pressure Verkada's market share and pricing strategies.
  • Rapid EMEA expansion could strain operational resources and lead to mismanagement.
  • Integration with multiple partners may introduce security vulnerabilities and challenges.

What makes Verkada unique

  • Verkada offers a unified platform integrating video, access, and environmental monitoring.
  • Their hybrid cloud model ensures secure, accessible video surveillance from anywhere.
  • Verkada's solutions are scalable, catering to enterprises of all sizes and sectors.

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Benefits

Generous company paid medical, dental & vision insurance coverage

Unlimited paid time off & 11 companywide paid holidays

Wellness allowance

Commuter benefits

Healthy lunches and dinners provided daily

Paid parental leave policy & fertility benefits

Growth & Insights and Company News

Headcount

6 month growth

0%

1 year growth

0%

2 year growth

1%
PR Newswire
Jan 9th, 2025
Hedia Og Glooko Samarbejder Om At Forbedre Diabetesbehandlingen Med Personlig Bolus-Insulindosering

Den nye integration giver personlig rådgivning om insulindosering, forbedrer behandlingen af mennesker med diabetes og øger sundhedspersonalets indsigt.COPENHAGEN, Denmark and PALO ALTO, Calif., 9. januar 2025 /PRNewswire/ -- Glooko, Inc. og Hedia annoncerede i dag lanceringen af deres interoperable løsning, som kombinerer connected care, fjernovervågning af patienter og digitale terapeutiske teknologier for at forbedre adgangen for personer med type 1- og type 2-diabetes, der har brug for avanceret støtte til bolusinsulindosering i deres daglige behandling. Denne lancering er i øjeblikket tilgængelig i Storbritannien og vil blive efterfulgt af udrulninger i andre europæiske lande.EEn bolus er en ekstra mængde insulin, der tages for at dække en forventet stigning i blodsukkeret, ofte i forbindelse med et måltid eller en snack.[1] For at korrigere et højt blodsukker er der generelt brug for en enhed insulin for at sænke blodsukkeret med 50 mg/dl, men dette kan variere fra person til person.[2] For personer med diabetes, der ikke har en insulinpumpe, kan det være en udfordring for dem og deres læger at beregne den passende bolusdosis.Med Glooko-platformen kan patienter dele deres diabetesdata med deres sundhedsplejersker, herunder blodsukkermålinger, insulindoser, mad og kulhydrater, træningsaktivitet, blodtryk og vægt. Integrationen af Hedia Diabetes Assistant med Glookos platform giver patienterne problemfri, personlig støtte til at beregne insulindoser, hvilket forenkler deres diabetesbehandling og understøtter mere ensartede blodsukkerniveauer. Sundhedspersonalet får bedre indsigt i deres patienters sundhedsdata gennem nem adgang til blodsukkermålinger, insulindoser, kulhydratindtag, fysisk aktivitet og meget mere

Verkada
Dec 13th, 2024
Verkada Partners with Safe and Sound Schools to Enhance School Safety

That's why Verkada has joined forces with Safe and Sound Schools, a nonprofit organization dedicated to improving school safety through education, awareness, and training, on a fundraising campaign to enhance school safety.

Taulbs
Dec 13th, 2024
Taulbs Partners with Verkada - Enhancing Security in Northern Indiana

Taulbs partners with Verkada - enhancing security in Northern Indiana.

PR Newswire
Dec 2nd, 2024
Theft And Crime Are Driving Retail Workers To Look For New Roles, Joint Study From The Loss Prevention Research Council And Verkada Finds

SAN MATEO, Calif. and GAINESVILLE, Fla., Dec. 2, 2024 /PRNewswire/ -- More than four in ten retail workers in the U.S. say they are likely to leave their current job in the next 12 months due to personal safety concerns, according to new research conducted by the Loss Prevention Research Council (LPRC) in partnership with Verkada .LPRC and Verkada's State of Retail Safety Report reveals the challenges facing retail workers and, importantly, offers a blueprint for employers tasked with addressing them.Safety concerns are widespread, and workers report higher-ups aren't taking action: More than one in four (27%) retail workers reported feeling unsafe at work. Those fears aren't unfounded: more than half (54%) of retail workers experienced customer aggression or harassment. Despite these persistent threats, nearly one in four (22%) retail workers say their workplace has minimal to no security and 62% say that their company hasn't changed the level of security measures in the last 12 months.More than one in four (27%) retail workers reported feeling unsafe at work

Verkada
Dec 2nd, 2024
New research with LPRC reveals theft and crime are driving retail workers to look for new roles

To better understand the state of safety and the emotional toll it's taken on retail workers, Verkada partnered with the Loss Prevention Research Council to conduct a mixed-methods study.

PR Newswire
Nov 22nd, 2024
Cdw Recognizes Verkada As A 2024 Partner Of The Year

SAN MATEO, Calif., Nov. 22, 2024 /PRNewswire/ -- Verkada, a pioneer in cloud-based physical security solutions, today announced that CDW named the company a 2024 CDW Partner of the Year. CDW recognized Verkada and its other Partner of the Year honorees for representing the power of modern, customer-first partnerships and providing exemplary products, programs, solutions, and services to support shared customers. "Verkada is honored to be recognized by CDW for the exemplary support and collaboration we provide to our shared customers," said Ryan Bettencourt, Senior Vice President of Global Channel Sales. "Partners like CDW play a critical role in advancing our mission and helping us make the communities we live and work in safer, and we are grateful to CDW for partnering with us to make this a reality."

PR Newswire
Nov 12th, 2024
Verkada Adds Six New Technology Partners To Its Integration Program, Continues To Expand Functionality And Interoperability For Customers

SAN MATEO, Calif., Nov. 12, 2024 /PRNewswire/ -- Verkada, the leader in cloud-based physical security, today announced that it has added six new technology partners to its Integrations Program: Appriss Retail, Auror, Axon Evidence, CompScience, Extreme Networks, and RedBag. This expanded range of supported integrations will empower Verkada customers across a range of verticals, including retail, law enforcement, manufacturing, and education, to address even more use cases with Verkada's platform and solutions. "Verkada's supported integrations are making it even easier for our customers to leverage Verkada's powerful platform," said Brandon Davito, Senior Vice President of Product and Operations. "As we continue to add more trusted technology partners to Verkada's Integrations Program with deep expertise in verticals, we'll continue to unlock even more value for our more than 28,000 customers globally and across even more complex environments and use cases.". With Appriss Retail, a loss prevention and return management solution, retail customers can seamlessly pair their Verkada cameras with Appriss Retail's operational analytics to quickly identify and review suspicious transactions

Source Security
Nov 12th, 2024
Verkada's reimagined alarm solution for greater control

Verkada, the pioneer in cloud-based physical security, announced a reimagined Alarm solution that, unlike traditional systems, provides more informed alarm response, minimises false alarms, and gives administrators more visibility and control across their sites.

International Security Journal
Nov 8th, 2024
Verkada expands in EMEA, appointing new GM of Northern Europe

Verkada expands in EMEA, appointing new GM of northern europe.

PR Newswire
Nov 8th, 2024
Verkada Jätkab Kiiret Laienemist Emea-S, Ütleb Marc Peston Põhja-Euroopa Sektori Peadirektor

SAN MATEO, California, 8. november 2024 /PRNewswire/ -- Pilvepõhise füüsilise turvalisuse liider Verkada teatas täna Marc Pestoni nimetamisest Põhja-Euroopa sektori peadirektoriks. Peston juhib Verkada turuletoomise ja müügi operatsioone Beneluxi riikides, Põhjamaades ja Baltikumis