Head of Facultative Property - Latam & Caribbean

Head of LatAm and Caribbean team leader position within the Direct & Facultative GB business unit, reporting to the Head of Facultative GB.  Responsibility for running the LatAm and Caribbean team, placing, retention and servicing of existing cedants as well as the development and successful conversion of new business. 

The Role:

• Set team growth strategy for the LatAm and Caribbean team within GB; spearhead new business opportunities as required and manage the team budget. 
• Attract top-tier broking talent including senior producing hires as well as develop existing talent within the team. 
• Understand the cedants’ business and needs and determine appropriate solutions, structure, price and placement strategies that meet the cedants’ needs and wishes.
• Establish and maintain active relationships with our cedants, regional Facultative teams around the world and reinsurers.
• Work closely with LatAm and Caribbean regional offices.
• Liaise with cedants and build strong relationships.
• Grow existing portfolio by identifying new-new, and/or new from existing opportunities.
• Provide technical, industry and subject matter expertise where required.
• Draw on expertise within the team and across the Group for clients as required.

• Understand, apply and where necessary explain the BU policies and procedures.

• Work collaboratively and transparently with colleagues within GB and across the group

Business Development

• Responsibility for supporting the drive of the sales process and business area practice activity in relation to winning, retaining and developing profitable new clients. 
• Assist with the development and maintenance of prospects including research, initiation of contact, meetings, responding to RFPs, new business presentations, accurately maintaining CRM database in order to create and convert sales opportunities.
• Respond quickly and accurately to new business introductions, as well as renewal submission.
• Actively identify opportunities to work with colleagues across the business to capitalise on account penetration and cross-selling opportunities.
• Develop and maintain knowledge of relevant products and services offered by WTW.
• Networking – internally with other BUs, within the sector, and with external specialists.
• Work closely and maintain working relationships with key reinsurer contacts in the London and international market.
• Ensure transparency of agency and other commitments made to carriers and cedant clients.
• Manage compliant processing of contracts/MRC’s as per FCA and contract certainty requirements.
• Assist with loading of data into the relevant WTW systems, including the Broking Platform.
• Check contracts, market presentations and client documentation as appropriate.
• Assist with and design programme and pricing structures to best meet the client’s needs and wishes based on knowledge of the client, the reinsurance market and industry sector proposition.
• Ensure marketing is wide, yet tailored to the client’s needs, to ensure the best outcome.
• Proactively develop appropriate solutions and proposals for cedants to ensure optimum client retention rates.
• Communicate effectively with clients, cedants, colleagues and markets.
• Development of service plans that define the engagement and timing of engagement with the cedant.
• Ensure adherence to Group policies, procedures and all regulatory requirements.

Placement Management

• Work closely and maintain working relationships with key reinsurer contacts in the London and international market.
• Ensure transparency of agency and other commitments made to carriers and cedant clients.
• Manage compliant processing of contracts/MRC’s as per FCA and contract certainty requirements.
• Assist with loading of data into the relevant WTW systems, including the Broking Platform.
• Check contracts, market presentations and client documentation as appropriate.
• Assist with and design programme and pricing structures to best meet the client’s needs and wishes based on knowledge of the client, the reinsurance market and industry sector proposition.
• Ensure marketing is wide, yet tailored to the client’s needs, to ensure the best outcome.

Operational and Service Delivery

• Proactively develop appropriate solutions and proposals for cedants to ensure optimum client retention rates.
• Communicate effectively with clients, cedants, colleagues and markets.
• Development of service plans that define the engagement and timing of engagement with the cedant.
• Ensure adherence to Group policies, procedures and all regulatory requirements.
• Provide feedback on corrective action required to retain cedants or enhance process performance, actively supporting the implementation of any actions that are put in place.

What you'll bring:

• Significant prior experience of Property Broking is essential.
• Experienced gained within the LatAm and Caribbean markets.
• Leadership experience preferred.
• Strong knowledge of reinsurance markets globally to deal effectively with cedant client and WTW needs.
• Proven track record of delivering high levels of client service.
• Skilled at building effective relationships, at all levels, with existing clients, prospects, associates, and reinsurers.
• Ability to represent WTW with integrity and credibility.
• Excellent communication, negotiation and influencing skills.
• Knowledge of WTW products and services.
• Preferably ACII qualified or working towards the ACII qualification.
• Spanish Speaker preferred but not essential. 

What we offer:

Enjoy a benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company.

We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you.

Equal Opportunity Employer
We’re committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email [email protected]