Digital Risk Senior Manager

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. 

Service line: Risk Consulting - Protect Tech - Position Title: Senior Manager
At EY, we’re all in to shape your future with confidence.  
We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.  
Join EY and help to build a better working world.  
About Global Delivery Services
Global Delivery Services refers to EY's worldwide network of service delivery centers. The GDS team plays an important role in EY’s strategy by ensuring effective support to EY’s growth agenda.
Our journey started in 2002 with approximately 200 people. Today we stand at 80,000+ professionals in ten locations around the world. We operate in Argentina, China, Hungary, India, Philippines, Poland, Sri Lanka, Mexico, Spain and the United Kingdom.
Client service is focused on providing Consulting, Assurance, Tax, Strategy & Transactions, and Knowledge support to our clients around the world. The teams enable account teams worldwide to provide seamless, high-quality, value-added support, helping deliver exceptional client service.
Enablement Services provides cost-effective, high-skilled, and innovative services to support EY’s global and local enablement teams. Markets, BMC, AWS, Finance and Accounting, Risk Management, Procurement, People Shared Services, IT Service Delivery and IT Global Infrastructure services, are among the services offered by Enablement Services.
Our innovation specialists serve the GDS Client Service and Enablement Services teams, along with Service Lines, Core Business Services and Sectors. The team brings the desired environment, technologies and skilled teams together for facilitation, rapid prototyping and innovative thinking. The competencies offered include analytics, digital, user experience, mobile technology, infrastructure, Microsoft technologies and open innovation.

The Opportunity
Are you a tech-savvy professional with a risk mindset who is passionate about building a better working world through the power of people, technology, and innovation? We have an incredible opportunity for you to join our dynamic Protech Tech team and make a real impact in the rapidly evolving world we live in. Within Risk Consulting, you will focus in the areas of areas of IT Risk Management, IT SOX, IT Regulatory Compliance, IT Audits, IT and Digital Transformations (including ERP and Cloud transformations), while enabling technology to better manage risk. As a member of our team, you will have the chance to work with industry leaders and help transform businesses by tackling the most complex challenges with our clients.
 This is client-facing role in a rapidly growing practice, where you’ll build client relationships with key stakeholders, including management executives for some of the most globally recognized brands. It makes this the perfect place to gain a deeper understanding of complex businesses transactions, all the while recommending solutions to some of the most pressing business challenges and process inefficiencies. You will also team up with our global professionals in multidisciplinary engagements, helping major global clients transform and sustain business performance. You will be leveraging emerging technologies like AI, ML, to build and enhance new solutions and actively work in building multiple tools and assets for efficient and effective client delivery. By plugging into our market-leading global network, you'll gain the experience you need to become an exceptional IT Risk Advisor.

Your Key Responsibilities
•    Market Leadership and client management:
•    Executive-level skills in client relationship management and the hold conversations with senior executives. 
•    Partnering with onshore teams to understand client’s business & related industry issues / trends for global clients.
•    Contribute to new solution development basis the industry trends and client’s problem statement.
•    Conduct knowledge sharing discussions & contribute to EY thought leadership.
•    Supports in responding to RFPs.
•    Identify buyers, influencers & stakeholders in existing client engagements and build strong relationships.
•    Identify opportunities for cross-selling to current clients/introduce colleagues from other service lines.
•    Assist Partners/Directors in driving the account management agenda by focusing on high impact opportunities.
•    Create innovative insights for clients, adapts methods & practices to fit operational team needs & contributes to thought leadership documents.
•    Represent the firm in various industry conferences and associations – network with individuals, contribute to key discussion items and explore business opportunities.
•    Delivery and Team management:
•    Understanding our clients’ overall technology strategy to effectively manage risk while transforming their business. 
•    Plan & schedule client engagements. Determine and deploy the right team with adequate skill sets for executing engagements and periodically review status of engagements and work products. 
•    Lead large engagements in the areas of IT Risk Management, IT SOX, IT Regulatory Compliance, IT Audits, IT and Digital Transformations (including ERP and Cloud transformations).
•    Actively contribute to improving operational efficiency on projects & internal initiatives by leveraging on lessons learned from other projects.
•    Monitor engagement economics & ensure timely billing of invoices & actively follow-up on collections by managers/seniors.
•    Manage a team of Managers and Seniors (across locations) to manage delivery of engagements for multiple processes across clients and conduct comprehensive risk assessments to identify and prioritize potential IT risks against technology strategies, business applications and platforms, and digital transformations.
•    Maintain a strong client focus by effectively serving client needs and developing productive working relationships with client personnel. Stay abreast of current business and economic developments and new pronouncements/standards relevant to the client's business.
•    Demonstrate subject matter & industry expertise (deep understanding of the industry, emerging trends, issues/challenges, key players & leading practices). 
•    Stay up to date with emerging industry trends and technologies, suggest innovative solutions to engagement teams and provide recommendations to clients on potential risks and opportunities. 
•    Operational Excellence:
•    Suggest ideas on improving engagement productivity and identify opportunities for improving client service. 
•    Manage engagement budgets and ensure compliance with engagement plans and internal quality & risk management procedures. 
•    People related:
•    Display teamwork, integrity and leadership. Work with team members to set goals and responsibilities for specific engagements. Foster teamwork and innovation.
•    Utilize technology & tools to continually learn and innovate, share knowledge with team members and enhance service delivery.
•    Understand EY and its service lines. Actively encourage team members to contribute ideas.
•    Conduct workshops and technical training sessions for team members. Contribute to the learning & development agenda and knowledge harnessing initiatives.
•    Drive campus recruitment initiatives.
Skills and attributes for success
•    Knowledge of IT risk, information security or cyber security frameworks such as COSO, COBIT, ISO, NIST etc.
•    IT Compliance and regulatory assessments – IT Risk and Controls assessment with exposure of any of the technologies such as SAP, Oracle, Workday, MS Dynamics or emerging technologies such as Cloud, RPA, AI/ML.
•    Strong exposure working in client facing roles, collaborate with cross functional teams including internal audits, IT security and business stakeholders to assess control effectiveness and facilitate remediation activities.

<< Ideally, you’ll also>>
•    Responsible for the performance and appraisal of direct reports, including training and developing necessary skill sets to enable them to grow in their careers. 
•    Mentor and coach junior team members, enabling them to meet their performance goals and successfully grow their careers.
<< What we look for>>
•    Chartered accountant (CA) or Master's degree in Management, Information Systems/ Technology, Computer Science, Business Analytics, Cybersecurity, or a related discipline.
•    Passion for technology and an ardent desire to work in risk management.
•    Minimum 10 years of a “Big 4” or professional firm or professional industry experience in risks & controls, with more than 6 years of experience in IT Risk Management, IT Regulatory Compliance, IT Audit, IT Transformation Risk.
•    Knowledge of IT risk, information security or cyber security frameworks such as COSO, COBIT, ISO, NIST etc.
•    IT Compliance and regulatory assessments – IT Risk and Controls assessment with exposure of any of the technologies such as SAP, Oracle, Workday, MS Dynamics or emerging technologies such as Cloud, RPA, AI/ML.
•    Strong exposure working in client facing roles, collaborate with cross functional teams including internal audits, IT security and business stakeholders to assess control effectiveness and facilitate remediation activities.
•    Good to have relevant industry certifications such as CISA, CISM, CISSP, CRISC, CCSK, ISO 27001, and others (as relevant).
•    Cognitive problem solving capabilities, quick decision making skills and ability to handle complex situations with a calm demeanor.
•    Exceptional interpersonal, written, and verbal communication skills.
•    Effective organization and time management skills with the ability to work under pressure and adhere to project deadlines.
•    Globally mobile and flexible to travel to onsite locations.
•    Team player with strong interpersonal skills.
•    Ability to think differently and innovate.
What we offer you
At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more. 
Are you ready to shape your future with confidence? Apply today.  
To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability-related adjustments or accommodations you may need.

Our Commitment: As a commitment, we persistently endeavour to embody our values, fulfil our purpose, and champion inclusiveness. Our dedication is to cultivate EY into an environment where diverse perspectives are celebrated, creating a supportive atmosphere for individuals to authentically be themselves and contribute their utmost.
Professional Development: From entry-level employees to senior leaders, we believe in continuous learning. We offer opportunities to build new skills, take on leadership roles, and connect and grow through mentorship.
People and Culture: In our dynamic workplace, diversity, equity, and inclusiveness are ingrained in our culture. We're united by a commitment to create an environment where every individual's differences are valued, practices are equitable, fostering a sense of belonging. Our shared values include integrity, respect, teaming, inclusiveness, energy, enthusiasm, courage to lead, and building relationships based on doing the right thing.
Benefits: Embark on a transformative career journey with us and indulge in a suite of premium benefits, encompassing exclusive health and wellness packages, enticing rewards, and cutting-edge learning opportunities that empower you to continually grow and excel in your professional and personal development.
How to Apply: If you are passionate to join us and are aligned with our commitment to building a better working world, we invite you to apply by completing our user-friendly form with personal and professional information and by providing your consent to data privacy. 
Successful candidates advance to a competency-based interview. If mutual interest persists, a job offer awaits. 
“We are an equal opportunity employer and are committed to Diversity, Equity & Inclusion”.

EY  |  Building a better working world 
EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. 
Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. 
EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. 

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.