ONTAP Storage Engineer - Cloud Solutions & Escalations
$147.9k - $220k+ Potential commission
Senior
Bachelor's
Morrisville, NC, USA
In Person
IT OperationsSystem Administration
About the job
Requirements
- Bachelor’s degree in computer science, Information Technology, or a related field.
- Proven experience as a NetApp ONTAP subject matter expert, with deep understanding of NetApp ONTAP storage solutions, including configuration, administration, troubleshooting, and optimization.
- Strong knowledge of storage and data management concepts, protocols such as NFS, CIFS, and iSCSI, and technologies such as RAID, snapshots, and replication.
- Experience providing expert-level support, advanced troubleshooting, and diagnosis and resolution of complex storage-related issues.
- Strong understanding of public cloud infrastructure and services, including experience with one or more of AWS, Microsoft Azure, Google Cloud Platform, or Oracle Cloud Infrastructure.
- Proficiency in cloud architecture concepts and experience designing, implementing, and operating ONTAP-based solutions in public cloud environments.
- Ability to participate in the team’s on-call support rotation, typically one week approximately every six weeks, providing support for critical customer and technical escalations as needed.
- Strong communication and interpersonal skills to convey technical information to technical and non-technical stakeholders.
- Ability to work collaboratively in a team environment and manage multiple priorities and tasks.
- Continuous learning mindset and willingness to stay updated with advancements in NetApp ONTAP and cloud technologies.
- Flexibility to work across different time zones to support global operations.
Responsibilities
- Serve as the technical authority and primary escalation point for complex issues involving NetApp ONTAP-based cloud storage solutions, providing expert analysis, troubleshooting, architectural guidance, and recommendations.
- Act as a trusted technical advisor to customers and internal stakeholders, helping define operational best practices and long-term storage strategies.
- Collaborate with cross-functional teams to resolve complex technical issues related to NetApp ONTAP-based cloud storage solutions.
- Design, configure, administer, and optimize NetApp ONTAP solutions deployed in public cloud environments, including storage provisioning, data protection, performance optimization, and capacity planning.
- Provide guidance and mentorship to support teams to enhance their understanding and proficiency.
- Participate in developing and implementing cloud-based ONTAP storage strategies, best practices, and standards aligned with business and cloud architecture goals.
- Evaluate and recommend improvements to storage infrastructure, processes, and procedures to enhance efficiency, reliability, and security.
- Provide guidance on data protection, disaster recovery, cyber resilience, and business continuity strategies using ONTAP technologies.
- Collaborate with cloud architects, customers, and stakeholders to design and implement ONTAP-based storage solutions across public cloud environments, ensuring scalability, availability, security, and cost optimization.
- Stay updated with advancements, features, and best practices related to NetApp ONTAP and public cloud technologies.
- Participate in performance analysis, capacity planning, and optimization for FSx for ONTAP storage systems in cloud environments.
- Recommend integrations of NetApp ONTAP solutions with other cloud services, applications, and platforms to ensure interoperability.
- Work flexible hours, including participation in an on-call shift rotation, and support critical issues or projects across different time zones.
- Stay abreast of industry trends, emerging technologies, and best practices related to NetApp ONTAP, cloud architecture, and storage management.
Desired Qualifications
- Relevant certifications, such as NetApp Certified Data Administrator, NetApp Certified Implementation Engineer, or cloud certifications.
About the company
Spot.io, part of NetApp, helps businesses manage cloud costs and infrastructure on AWS. It uses software that analyzes cloud usage and automates management to lower compute expenses, especially through AWS EC2 spot instances, which offer spare capacity at reduced prices. The product provides deep visibility into cloud spending, an AWS cost optimization calculator for estimating potential savings, and a free action plan tailored to each customer. Revenue comes from selling software licenses and consulting services. Target customers include enterprises using containers and orchestration tools like Kubernetes, EKS, ECS, KOPS, Docker Swarm, and OpenShift. The company aims to reduce cloud compute costs for customers while simplifying cloud operations and improving efficiency.
Company Size
51-200
Company Stage
Acquired
Total Funding
$53.2M
Headquarters
Tel Aviv-Yafo, Israel
Founded
2015
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Simplify's Take
What believers are saying
- Q4 FY2026 revenue hit $1.95 billion, up 12% year over year.
- NetApp raised FY2027 revenue guidance to $7.325-$7.575 billion after strong Q1 demand.
- Management reported more than 1,100 AI-specific deals in FY2026, with 350 more last quarter.
What critics are saying
- Flexera closed Spot's acquisition on March 3, 2025, shrinking NetApp's CloudOps scope.
- NetApp disclosed a May 20, 2026 WARN notice cutting 77 San Jose jobs.
- Pure Storage, Dell, and HPE are attacking AI storage wins aggressively through 2026.
What makes NetApp unique
- NetApp's ONTAP and all-flash arrays anchor its hybrid-cloud storage platform.
- FY2026 public cloud revenue reached $182 million, extending Cloud Volumes differentiation.
- AI-focused EF50 and EF80 target high-throughput workloads that protect GPU utilization.
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Benefits
- Health Insurance
- Phone/Internet Stipend
- Gym Membership
- Parental Leave
- Flexible Work Hours