S

Sun.Auto

National tire and auto service network

Tire Sales/Service Advisor

Full-Time
$16 - $20/hr
Entry
St. Augustine, FL, USA
In Person
Automotive Service & RepairService Advising & Estimating

About the job

Requirements
  • A high school diploma or equivalent is required.
  • Prior Service Advisor experience is helpful but not required.
  • Maintain a professional appearance and demonstrate the ability to work in a process-driven environment.
  • Possess a valid driver's license.
  • Be at least 18 years old.
  • Be able to work a minimum of five days per week, including Saturdays.
Responsibilities
  • Greet customers promptly and courteously in person and by telephone using the company's standardized customer service techniques.
  • Listen to and thoroughly document customer concerns; inspect vehicles and review service history to identify and verify service needs.
  • Recommend services appropriate to the advisor's knowledge level, clearly communicate additional recommendations from automotive technicians, and document all recommendations in the customer file.
  • Promote appropriate services, parts, and accessories by demonstrating an understanding of the products and associated service requirements.
  • Provide accurate quotes, including service cost and completion time, for customer-approved services and update customers throughout the day on service status.
  • Follow proper checkout procedures, including reviewing the completed multi-point inspection and explaining applicable warranties.
  • Conduct post-repair and declined-service follow-up calls to ensure customer satisfaction.
  • Track new returns, core returns, and warranty parts for individual customers.
  • Help manage the shop team and workflow, and serve as manager on duty when the store manager is absent.

About the company

Sun Auto Tire & Service operates a national network of local auto repair and tire shops, providing services such as tire sales, rotation and repair, oil changes, brake work, A/C/heating service, steering and suspension, and vehicle diagnostics. Each visit includes a Courtesy Digital Vehicle Inspection to increase transparency, and the company runs a dedicated fleet program for commercial clients. The business grows by acquiring established community shops across the United States and keeping their local branding, enabling a broad national footprint while preserving local customer relationships. Leadership, including CEO Tony Puckett and backers Leonard Green & Partners, focus on expanding through acquisitions and integrating the network under the Sun Auto umbrella. The goal is to continue rapid growth by adding well‑established shops across more regions to reach hundreds of locations serving both individuals and fleets.

Company Size

1,001-5,000

Company Stage

N/A

Total Funding

N/A

Headquarters

Tucson, Arizona

Founded

2017

Get referred to Sun.Auto

See people who can refer or advise you

Simplify Jobs

Simplify's Take

What believers are saying

  • August 2026 Klipper expanded Arizona to nearly 100 locations, deepening a core growth market.
  • March 2026 Colorado entry added 23 locations and opened a new high-density Denver foothold.
  • September 2026 600-store scale improves purchasing power, national warranty coverage, and fleet sales credibility.

What critics are saying

  • June 2026 FCPT bought 14 Sun Auto properties, adding long-term lease obligations and fixed costs.
  • The Spillman product-liability case in Missouri Western Court is active as of October 2026.
  • Aggressive acquisitions create integration risk; one failed region could erode warranty, pricing, and technician quality.

What makes Sun.Auto unique

  • Sun Auto operated 600 company-owned stores across 27 states by September 2026.
  • Its local-brand roll-up preserves community names like Plaza Tire and Klipper Automotive.
  • BBB accreditation across all locations reinforces its transparency-heavy, trust-first service model.

Help us improve and share your feedback! Did you find this helpful?

Benefits

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • 401(k) Company Match
  • Tuition Reimbursement
  • Paid Vacation
  • Paid Sick Leave
  • Paid Holidays
  • Discounted Services on Personal and Immediate Family Vehicles

Growth & Insights and Company News

Headcount

6 month growth

40%

1 year growth

40%

2 year growth

40%
PR Newswire
Oct 13th, 2026
Sun Auto and Interstate Batteries announce strategic partnership across 600+ store network.

Sun Auto and Interstate Batteries announce strategic partnership across 600+ store network. Oct 13, 2026, 09:06 ET * Partnership brings specialized battery expertise, nationwide support and a consistent battery program to the growing Sun Auto Network MESA, Ariz., Oct. 13, 2026 /PRNewswire/ - Sun Auto Tire & Service, one of the nation's largest independent automotive service providers, today announced a strategic partnership with Interstate Batteries, naming the company the primary battery provider for the Sun Auto Network. With more than 600 locations operating under more than 70 local and regional automotive service brands across 27 states, the Sun Auto Network connects drivers to trusted automotive care while preserving the local relationships and personalized service that define each brand. The partnership marks another step in Sun Auto Network's continued investment in strengthening its operations and customer experience through leading category partners. As a battery specialist with national scale, strong consumer awareness and deep roots in the automotive service industry, Interstate Batteries brings dedicated category expertise, marketing resources and nationwide support to Sun Auto's more than 600 locations. "As we grow the Sun Auto Network, we're continually looking for ways to use our scale to make our local brands stronger and deliver more value to our customers," said Tony Puckett, Chief Executive Officer of Sun Auto Network. "That means aligning with partners who bring deep expertise in their category and can support us consistently across the country. Interstate Batteries brings a trusted brand, specialized battery expertise and nationwide capabilities that make them a strong fit for our network and the customers we serve." As the network's primary battery provider, Interstate Batteries products are now available at Sun Auto locations nationwide. The relationship combines Sun Auto's growing service footprint with Interstate Batteries' specialized battery expertise and distribution capabilities, creating greater consistency across the network - from product availability and promotions to warranty support. For more than 70 years, Interstate Batteries has built a reputation as an Outrageously Dependable(R) brand and is recognized as one of North America's most trusted consumer battery brands. The company's strong brand awareness, extensive distribution network and longstanding relationships with automotive professionals bring additional resources and support to Sun Auto's local brands and their customers. Sun Auto locations nationwide will support Interstate Batteries' warranty coverage, providing customers with convenient access to warranty service across the network and greater confidence wherever the road takes them. "Interstate Batteries is proud to partner with Sun Auto Network and serve one of the nation's largest automotive service networks," said Lain Hancock, President and Chief Executive Officer of Interstate Batteries. "Sun Auto's scale, customer-first approach and commitment to excellence make them an ideal partner. This agreement creates an exciting opportunity to support more than 600 locations operating under trusted local brands while ensuring drivers have access to dependable battery solutions wherever they travel." The partnership advances Sun Auto's broader strategy to leverage the strength of its national network to continually improve the products, resources and support available to its local brands and their customers - combining local service with national strength. About Sun Auto Tire & Service and the Sun Auto Network Sun Auto Tire & Service owns and operates more than 600 tire and service centers across the United States. Together, these company-owned locations form the Sun Auto Network - delivering a consistent guest experience built on a Driver Commitment to Clarity, Confidence and Customer Care. As one of the nation's largest independent tire and automotive service providers, Sun Auto invests in the technology, training and resources that power each store's success. Whether it's routine maintenance or major repairs, Sun Auto helps drivers stay confident behind the wheel - while supporting the communities they call home. About Interstate Batteries: For almost 75 years, Interstate Batteries(R) has powered people down roads, trails and waterways and businesses to succeed. Best known for its starting, lighting and ignition (SLI) batteries, their products have been under car hoods since 1952, each one backed by the company's service, quality and value. Headquartered in Dallas, Texas, Interstate Batteries is an industry leader in recycling efforts, as well as a global leader in safe lead handling practices. Guided by a set of common values, the company's purpose is to glorify God and enrich lives while delivering the most trustworthy source of power to the world. For more information, visit www.InterstateBatteries.com. Interstate Batteries, founded in 1952, is known for its Outrageously Dependable(R) products and is the most preferred battery brand by auto technicians across North America. With a reputation built on quality, integrity and performance, Interstate provides a factory-backed nationwide warranty redeemable at over 100,000 locations. SOURCE Sun Auto Tire & Service, Inc.

PR Newswire
Oct 6th, 2026
Plaza Tire Service opens 19th Illinois store in Springfield expansion

Plaza Tire Service, part of the Sun Auto Network, has opened a new location in Springfield, Illinois, marking the company's 19th store in the state. The automotive service provider offers tire sales and maintenance services, including same-day installation through its 4 Tires in 1 Hour Guarantee and Price Match Guarantee. The Springfield store provides comprehensive automotive care beyond tyres, including oil changes, brakes, batteries, alignments, and preventive maintenance. The expansion reflects Plaza Tire Service's continued growth strategy across the Midwest region. Sun Auto Network operates more than 600 locations nationwide, making it one of the largest independent tyre and automotive service providers in the United States.

PR Newswire
Sep 2nd, 2026
Plaza Tire Service opens 600th Sun Auto location in Bowling Green, Kentucky

Plaza Tire Service has opened its ninth Kentucky location at 1386 Campbell Lane in Bowling Green, marking the 600th store in Sun Auto Tire & Service's nationwide network. The new facility extends the brand's presence in southern Kentucky, providing tire and automotive services to Bowling Green and Warren County residents. Since 2017, Sun Auto has expanded from approximately 30 stores to more than 600 locations across the country. The Bowling Green store offers tire services including installation, balancing and alignment, alongside comprehensive automotive maintenance performed by trained technicians. Plaza Tire Service is supporting local education through scholarships awarded via the Southcentral Kentucky Community and Technical College Foundation. The company has also launched a fundraising campaign with Bowling Green High School's cheer programme, donating proceeds from oil changes throughout the initiative.

PR Newswire
Sep 1st, 2026
Sun Auto Tire & Service opens 600th store in Kentucky, expanding from 30 locations since 2017

Sun Auto Tire & Service has opened its 600th location, a Plaza Tire Service shop in Bowling Green, Kentucky. The company has grown from approximately 30 locations in 2017 to become one of America's largest independent tyre and automotive service retailers. The new location offers tyre sales and installation, wheel alignments, rotations, balancing, flat repairs, and comprehensive automotive maintenance services. Customers can access online appointment scheduling and digital vehicle inspections. The opening coincides with Sun Auto achieving Better Business Bureau accreditation across its entire network. The company is also launching a community fundraising campaign in partnership with Bowling Green High School Cheer Programme, donating a portion of oil change proceeds throughout the month. Sun Auto operates company-owned tyre and service centres across the United States.

PR Newswire
Aug 25th, 2026
Sun Auto Tire & Service expands Arizona footprint with acquisition of Klipper Automotive.

Sun Auto Tire & Service expands Arizona footprint with acquisition of Klipper Automotive. Aug 25, 2026, 11:04 ET * Acquisition strengthens Sun Auto's presence in Arizona, bringing network to nearly 100 locations across the state MESA, Ariz., Aug. 25, 2026 /PRNewswire/ - Sun Auto Tire & Service today announced the acquisition of Klipper Automotive, a trusted automotive repair business serving across the greater Tucson market. The acquisition further expands Sun Auto's presence in one of its largest and fastest-growing markets, bringing the company's Arizona footprint to nearly 100 locations statewide operating under a portfolio of trusted local and regional automotive service brands. As part of the Sun Auto Network, Klipper Automotive will gain access to additional operational resources, training and technology while continuing to deliver the personalized service customers have come to expect. "Klipper Automotive has earned the trust of its customers through a strong commitment to quality service and community relationships," said Chris Doster, Regional Vice President, Sun Auto Tire & Service. "We're excited to welcome the Klipper Automotive team to the Sun Auto Network and support their continued success while preserving the local brand, culture and customer experience that have made the business such a respected name in the market. Arizona continues to be an important growth market for Sun Auto, and this acquisition further strengthens our ability to serve drivers throughout the state." Sun Auto Tire & Service continues to expand its network through strategic partnerships with respected local and regional operators across the country. The company remains focused on supporting local brands while providing the resources, scale and expertise needed to enhance the customer and teammate experience. The acquisition reflects Sun Auto's continued commitment to strategic growth and investment in strong local brands. As the company expands, it remains focused on earning customer trust and delivering a consistent, customer-centered experience across its national network, guided by its Driver Commitment to Clarity, Confidence and Customer Care. About Sun Auto Tire & Service and the Sun Auto Network Sun Auto Tire & Service owns and operates more than 575 tire and service centers across the United States. Together, these company-owned locations form the Sun Auto Network - delivering a consistent guest experience built on a Driver Commitment to Clarity, Confidence and Customer Care. As one of the nation's largest independent tire and automotive service providers, Sun Auto invests in the technology, training and resources that power each store's success. Whether it's routine maintenance or major repairs, Sun Auto helps drivers stay confident behind the wheel - while supporting the communities they call home. Media Contact: Sun Auto Tire & Service Communications [email protected] SOURCE Sun Auto Tire & Service, Inc.