Manager – Organisation Design - People Consulting, Belfast 1

UKI People Consulting - Change and Training, Manager

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. 

The opportunity

This is an opportunity to join EY People Consulting in Belfast and help organisations deliver sustainable transformation. You will combine change management expertise with practical learning and training leadership, helping clients understand, adopt and embed new systems, processes, structures and ways of working.

Working across public and private sector programmes, you will shape integrated change and training strategies, lead stakeholder engagement and communications, assess learning needs, oversee the development and delivery of training, and support business readiness through implementation and beyond.

Your key responsibilities

• Lead change and training workstreams within complex transformation programmes, including technology implementations, operating model change and organisation design initiatives.
• Develop integrated change, engagement, communications and learning strategies aligned to programme outcomes, business impacts and user needs.
• Conduct change impact, stakeholder, audience and training needs analyses to identify readiness risks, capability gaps and priority interventions.
• Design role-based learning approaches and curricula, covering learning journeys, delivery channels, materials, environments, data, logistics and evaluation.
• Oversee the creation of practical learning content such as facilitator guides, participant materials, quick reference guides, e-learning, simulations and user support resources.
• Plan and manage training delivery, including train-the-trainer activity, instructor-led and virtual sessions, scheduling, attendance, quality assurance and post-training support.
• Lead stakeholder engagement and communications, translating complex programme changes into clear, relevant messages for different audiences.
• Build and support change networks, business champions, super users and trainers to strengthen local ownership and adoption.
• Define and track change, readiness, learning and adoption measures, using feedback and performance data to improve interventions.
• Manage workstream plans, risks, dependencies, budgets and team members, maintaining high standards of client service and delivery.
• Contribute to proposals, account development, practice growth and the development of reusable change and training assets.

Skills and attributes for success

• Strong grounding in change management, with experience applying structured approaches across the full transformation lifecycle.
• Practical expertise in learning and training, including needs analysis, curriculum design, content development, delivery planning and evaluation.
• Ability to connect change impacts with the knowledge, skills and behaviours people need to perform effectively in the future state.
• Confident stakeholder management, facilitation, coaching and communication skills, with the credibility to influence senior leaders and operational teams.
• Ability to simplify complex information and create clear, user-focused communications and learning materials.
• Strong programme and project management skills, including planning, governance, risk management and coordination across multiple teams.
• A collaborative, pragmatic and outcomes-focused approach, with the ability to adapt methods to the client context.
• Commercial awareness and the ability to manage quality, scope and delivery expectations.

To qualify for the role, you must have

• A relevant degree or equivalent professional experience.
• Experience delivering integrated change management and training activity on major business or technology transformation programmes.
• Practical experience conducting training needs analysis and translating change impacts into role-based learning requirements.
• Experience defining learner groups or learning personas and designing appropriate learning journeys for different roles, capability levels and user needs.
• Experience developing training strategies, curricula and plans, including delivery channels, sequencing, environments, data, logistics and evaluation.
• Experience designing and delivering train-the-trainer approaches and enabling internal trainers, super users or business champions to deliver sustainable learning.
• Hands-on experience overseeing the development of learning materials such as facilitator guides, participant materials, quick reference guides, e-learning and user support content.
• Experience managing training delivery and measuring effectiveness through attendance, learner feedback, knowledge or confidence measures and post-training adoption insights.
• Experience engaging senior stakeholders and working with cross-functional teams through design, implementation and adoption.
• Experience leading workstreams or teams and managing delivery to agreed timelines and quality standards.
• Flexibility to travel to client sites when required.

Ideally, you’ll also have

• Knowledge of recognised change approaches or qualifications such as Prosci, APMG Change Management or equivalent.
• Knowledge of learning methods such as ADDIE, blended learning, adult learning principles or Kirkpatrick evaluation.
• Experience supporting ERP, cloud, digital, workforce or public service transformation programmes.
• Experience with learning management systems, digital adoption platforms, e-learning authoring tools or virtual learning technologies.
• Experience in consulting, business development, proposal writing or practice development.

What we offer

We offer a competitive remuneration package where you’ll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with MyReward you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions.

Plus, we offer:

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The exceptional EY experience. It’s yours to build.

Apply now.

Please note;

Prior to finalizing your application, you will be asked to provide personal information across several dimensions of diversity and inclusiveness. The information you provide is kept entirely confidential and will not be used to evaluate your candidacy. We collect this data to help us analyse our recruitment process holistically and implement actions that promote diversity and inclusiveness. While optional, we encourage you to provide this information to hold us accountable towards our goal of building a better working world. Read more about our commitment to diversity & inclusiveness here. We ask because it matters!