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Moonpig

Ecommerce platform for personalized cards, gifts

Creative Manager

Motion GraphicsPosted on Nov 11
Full-timeLondon, UKNo salary listed

About the Job

Requirements

  • A strong portfolio of distinctive brand and campaign work across channels, demonstrating creative leadership and hands-on contribution.
  • Strong design craft across typography, composition, visual identity, and storytelling, with the ability to turn a strategic brief into a coherent creative idea.
  • Practical motion design, animation, and video-editing skills, including storyboarding, pacing, transitions, footage and graphics, and delivery of finished assets to specification.
  • Hands-on experience with generative AI and language-model tools for creative ideation, visual development, and production, including examples of work directed and refined beyond the first output.
  • Ability to use structured briefs and visual references, assess alternative outputs, maintain brand consistency, and resolve errors or unwanted artefacts through prompting and iterative art direction.
  • Sound judgement about AI limitations, responsible use, and commercial rights, and ability to explain what was generated, changed, checked, and whether the approach improved the work.
  • Confidence directing and developing other creatives, presenting work to stakeholders, and balancing creative ambition with commercial priorities and deadlines.
  • Proficiency in professional design, motion, and editing software, and ability to combine AI outputs with established tools to deliver editable working files.
  • Portfolio should include campaign design and motion or video examples, highlight personal contribution, and explain the brief, tools, prompts or reference inputs, iterations, craft, checks, and any evidenced effect on quality or delivery time for AI-enabled work. Only work the candidate has permission to disclose should be shared; anonymised examples are welcome.

Responsibilities

  • Lead campaign concepts from brief to final execution, translating customer insight and commercial priorities into clear creative ideas, visual storytelling, and connected asset systems.
  • Own creative quality and brand consistency across campaigns, CRM, paid and organic social, onsite, app, partnerships, and other relevant channels; build practical guidelines and give clear, constructive feedback.
  • Stay hands-on in design and production, present creative work with a clear rationale, and develop designers and creative partners through regular reviews and coaching.
  • Develop and produce motion graphics, animation, and short-form video, taking work from storyboards and animatics through editing, compositing, sound, and final delivery.
  • Create engaging, channel-appropriate motion for brand and performance activity, including product storytelling, animated typography, social video, and campaign adaptations.
  • Build reusable motion templates and principles that improve consistency and speed, maintaining quality across aspect ratios, durations, captions, and platform specifications.
  • Use AI across briefing, idea development, visual exploration, storyboarding, image creation, and editing; translate briefs into clear prompts and reference inputs, iterate deliberately, and judge when AI adds value or traditional craft is better.
  • Build repeatable AI-assisted workflows for campaign assets, channel adaptations, and creative test variants; use human art direction and professional design tools to refine outputs into accurate, polished, editable final work.
  • Apply AI to motion and video, including animatics, image-to-video exploration, generative video, and production assistance; judge continuity, pacing, and visual consistency, combining generated material with conventional animation, editing, and compositing.
  • Test approved tools on live briefs, comparing quality, time, cost, and rework with existing methods; document useful prompts, reference inputs, and repeatable workflows, and coach the team to use them confidently.
  • Keep human review and approval in every workflow; check brand fit, product and factual accuracy, accessibility, representation, and visual artefacts, and follow company requirements for confidentiality, data handling, consent, copyright, and commercial usage rights.
  • Partner with studio coordination on scope, feasibility, creative resource needs, and delivery milestones; own the creative response, reviews, and quality standards, with day-to-day intake, scheduling, and request tracking managed through the studio workflow.
  • Work with marketing owners early in planning to agree the audience, creative objective, deliverables, and approval points; challenge unclear briefs and resolve competing feedback constructively.
  • Use audience insight and creative performance data to shape testing and improve work, assessing quality, production time, and rework alongside relevant brand, engagement, and conversion measures.
  • Over the six-month contract, deliver distinctive and consistent creative for agreed campaigns and trading priorities; leave practical brand and motion guidance, reusable templates, tested AI workflows, and a clear handover of editable files, prompts, reference inputs, workflow guidance, and learnings.

Desired Qualifications

  • Experience with consumer or ecommerce brands, seasonal and high-volume campaign delivery, performance creative testing, reusable design and motion systems, or introducing AI workflows to a creative team is helpful but not essential.

About the Company

Moonpig

Ecommerce platform for personalized cards, gifts

Moonpig Group runs an online marketplace that specializes in personalized greetings cards, gifts, and flowers for customers in the UK, US, Australia, and the Netherlands through the Moonpig and Greetz brands. It uses technology to let customers customize products and manage ordering, printing, and delivery, handling more than 50 million orders each year. The platform differentiates itself by offering customizable products at scale across multiple markets with reliable fulfillment and a strong focus on customer experience. The company's goal is to provide a seamless, personalized gifting experience that makes celebrating occasions easy and enjoyable, while growing revenue and expanding its geographical footprint.

Company size
501-1,000
Company stage
IPO
Headquarters
London, United Kingdom
Founded
2000

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