Full-Time

Learning Program Manager

Posted on 10/22/2024

LogicMonitor

LogicMonitor

1,001-5,000 employees

IT infrastructure monitoring platform with AI

Enterprise Software
AI & Machine Learning

Compensation Overview

$94k - $130.4kAnnually

+ Equity Compensation

Mid, Senior

Austin, TX, USA

Category
Project Management
Business & Strategy
Required Skills
Data Analysis
Requirements
  • Bachelor’s degree in Education, Industrial Design, Business Administration, or equivalent experience
  • 5+ years of experience designing and managing technical Certification programs in the B2B SaaS industry
  • Strong knowledge of adult learning principles and instructional design methodologies
  • Excellent project management skills with the ability to handle multiple initiatives simultaneously
  • Experience with learning management systems, Certification platforms, and content development tools
  • Familiarity with industry-standard Certification programs, best practices, and trends
  • Exceptional written and verbal communication skills
  • Analytical mindset with the ability to turn data into actionable insights
Responsibilities
  • Design and implement a multi-tiered Certification program aligned with product offerings, learner needs, and industry best practices.
  • Develop a curriculum roadmap with short-term and long-term plans for growth and implementation.
  • Create assessment methodologies to effectively evaluate candidates' knowledge and skills.
  • Collaborate on creating high-quality learning experiences, including instructor-led courses, on-demand content, study guides, practice exams, and more.
  • Work with subject matter experts to ensure content accuracy and assessment reliability.
  • Establish update and refresh cycles to keep the certification program aligned with product updates, market trends, and customer needs.
  • Support the global team in launching the program and conducting annual refreshers.
  • Develop strategies to drive program adoption, completion rates, and customer advocacy.
  • Scale the program globally, considering localization and market-specific needs.
  • Use data-driven insights to continuously refine and optimize the program.

LogicMonitor provides a platform for monitoring IT infrastructure across both on-premises and cloud environments. The platform allows businesses to track their systems in real-time, using artificial intelligence and machine learning to identify potential issues before they become problems. This predictive capability helps companies maintain operational efficiency and avoid system outages. Unlike many competitors, LogicMonitor offers a subscription-based service that is scalable and can be quickly deployed, making it accessible for a wide range of clients, from large enterprises to service providers. The goal of LogicMonitor is to enable businesses to focus on growth and innovation by ensuring their IT systems run smoothly.

Company Stage

Debt Financing

Total Funding

$528.2M

Headquarters

Santa Barbara, California

Founded

2007

Growth & Insights
Headcount

6 month growth

0%

1 year growth

-3%

2 year growth

9%
Simplify Jobs

Simplify's Take

What believers are saying

  • Increased demand for hybrid observability as companies adopt multi-cloud strategies.
  • Growing interest in predictive analytics enhances LogicMonitor's platform value.
  • $800M investment boosts AI integration and data center operations.

What critics are saying

  • Emerging AI-driven platforms may erode LogicMonitor's market share.
  • Rapid AI advancements require continuous R&D investment to stay competitive.
  • Global expansion exposes LogicMonitor to geopolitical and regulatory challenges.

What makes LogicMonitor unique

  • LogicMonitor offers a hybrid observability platform for diverse IT environments.
  • The platform uses AI and machine learning for predictive insights and issue prevention.
  • LogicMonitor's global presence supports a wide range of international clients.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

401(k) Company Match

Parental Leave

Wellness Program

Unlimited Paid Time Off

Professional Development Budget

INACTIVE