Mobile Receptionist - Support Team Member

Job Description

We are on the lookout for a customer service superstar!

We have an exciting opportunity for a customer service professional to join our fantastic team as a Mobile Receptionist (Support Team Member).

In this varied and rewarding role, you will provide exceptional front-of-house support across a range of prestigious client locations throughout London. While primarily based at our London sites, you will travel to different locations to provide reception cover when required, ensuring a seamless and professional service is maintained at all times.

As the first point of contact for visitors, clients, and employees, you will create a positive and lasting impression through outstanding customer service, professionalism, and a proactive approach.

Key Responsibilities:

• Providing reception cover across various client sites in London.
• Delivering a warm, professional welcome to all visitors and guests.
• Managing visitor registrations, meeting room bookings, and enquiries.
• Answering and directing calls in a professional manner.
• Supporting site security procedures, including visitor access management.
• Maintaining high standards within reception and client-facing areas.
• Building strong relationships with clients, visitors, and colleagues.
• Adapting quickly to different environments and workplace requirements.

Hours: Monday- Friday, various shifts
Salary: £34,725

Qualifications

• Previous experience in a reception, hospitality, customer service, or front-of-house role.
• Outstanding communication and interpersonal skills.
• A professional, polished, and confident manner.
• Strong organisational skills with excellent attention to detail.
• A proactive and flexible approach to work.
• The ability to remain calm and professional in a fast-paced environment.
• Confidence working independently and as part of a team.
• Willingness to travel between sites across London when required.

Additional Information

What's in it for you?

• Excellent holiday allowance
• Pension contributions,
• Life insurance
• Enhanced annual leave
• Recommend a Friend Bonus Scheme
• Thank you voucher scheme.
• 24-hour personal helpline for employees, providing counselling & information services.
• Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.
• Our Training Academy provides excellent training and development opportunities for our people.

Salary: Up to £34,700