Customer Engineer III
C3
Posted on 2/7/2024
Applied Materials

10,001+ employees

Materials engineering for chips & displays
Company Overview
Applied Materials stands at the forefront of materials engineering for semiconductor and display manufacturing, offering a unique value proposition through its ability to engineer materials with precision at the atomic level, which is critical for the production of cutting-edge chips and advanced displays. Their expertise in scaling these processes to industrial volumes gives them a competitive edge, as it directly addresses the high-demand, fast-paced evolution of the tech industry. The company's commitment to enabling technological advancements positions it as a key player in shaping the future of electronics, making it an attractive workplace for those interested in contributing to the next wave of tech innovation.
Industrial & Manufacturing

Company Stage

N/A

Total Funding

$108.2M

Founded

1967

Headquarters

Santa Clara, California

Growth & Insights
Headcount

6 month growth

2%

1 year growth

6%

2 year growth

4%
Locations
Santa Clara, CA, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Communications
CategoriesNew
Customer Success & Support
Requirements
  • Associate's Degree
  • 4-7 years of experience with PDC SEM tool maintenance/integration or equivalent
  • Certifications in relevant field
  • Ability to explain technical information within the team
Responsibilities
  • Performing startup activities through Tier II with limited support
  • Completing quality repairs and responding to fab issues
  • Initiating or participating in projects to drive down costs or increase uptime
  • Verifying operational quality of system equipment
  • Following all checklists and procedures
  • Performing retrofits on equipment and assisting in process issues
  • Applying diagnostic techniques and the use of documentation and test equipment with assistance from senior engineers
  • Assuming responsibility for full customer satisfaction and building and maintaining customer satisfaction through clear, consistent communication
  • Performing BKM’s and actively engaging in the use of knowledge management systems
  • Complying with all safety procedures and consistently demonstrating safety as a value
Desired Qualifications
  • Experience with a range of processes, procedures, systems, and tool sets to carry out assigned tasks
  • Ability to provide informal guidance and support to more junior team members
  • Ability to provide solutions to problems in situations that are atypical or infrequently occurring based on practice and existing precedents or procedures
  • Ability to impact the quality, timeliness, and effectiveness of the team
  • Ability to explain technical information within the team