Director of Communications & Brand
Podium
Director of Communications & Brand
Podium
Unified messaging and payments platform
At Podium, we build an AI Workforce that helps local businesses turn every conversation into revenue. More than 60,000 businesses across Auto, Home Services, and Aesthetics trust Podium to drive growth 24/7, from capturing new leads to re-engaging past customers.
Two and a half years ago, we made a deliberate shift from building software for local businesses to building AI Employees that work for them. Every local business struggles to answer every call, lead, and follow-up. Our AI Operating System and AI Workforce fill that gap. We’ve crossed $150M in AI ARR, deployed more than 20,000 AI Employees, and helped customers generate over $13B in revenue.
Inc. Magazine named Podium the Best AI Implementation, OpenAI highlighted us for building AI Agents that drive revenue, and G2 ranked us the #1 AI Agent for Business Operations.
Podium is AI-native in every sense. We build AI for our customers, we build AI tools for ourselves, and we use AI in every role across the company.
We hire exceptional people, hold them to high standards, and give them room to make an impact. We look for people who are all-in on AI and eager to stay on the cutting edge, both in what we build for customers and in how they operate day to day. If you’re hungry for growth, aligned with our operating principles, and ready to get to work, you won’t find a better place to accelerate your career.
Podium is building the operating system for local business in the age of AI, and we need the world to know it. We’re hiring our first Director of Comms & Brand to build a founder-led, non-traditional comms function and to strengthen and amplify our brand and reputation in the market.
You’ll target two priority audiences, strategic customers and investors, and convince them that Podium is the number one authority in AI for the industries we serve. You’ll do it through our founder’s voice on organic social, at industry events, and on a short hit list of podcasts. You’ll also amplify our narrative on influential third-party sites and in the conversations about Podium in the market.
We don’t believe traditional PR is the best way to reach the people who matter. The founder is the voice, and we tell our story directly. This role requires extreme ownership, comfort with ambiguity, and a strong bias for action. It’s for a doer who wants to build a lean operation that punches well above its weight, using AI to produce exceptional content at 10X the speed.
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Podium is an equal opportunity employer. Podium provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.
Podium helps local businesses communicate with customers and grow their business by providing a multi-channel platform that combines reviews, text messaging, and payment processing into one inbox. How it works: businesses connect their channels (online reviews, texts, payments) to Podium, then use the inbox to respond to customers, manage leads, engage via text conversations, and process transactions. The product is offered on a subscription basis with tiered plans for different sizes of small and medium-sized businesses. Podium differentiates itself by focusing specifically on local SMBs across industries (retail, automotive, healthcare) and offering an integrated solution for reputation management, customer engagement, and payments in one place, instead of relying on separate tools. The company’s goal is to help local businesses compete effectively in a digital-first world by improving communication, streamlining operations, and enhancing online presence.
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