Q

Quest Diagnostics

Operates nationwide clinical laboratory testing

Phlebotomist 2

Full-TimeUpdated
$26.05 - $28.45/hr
Junior
Selma, CA, USA
In PersonTravel within the assigned territory is required, up to 75%; rotational weekends.
Medical, Clinical & VeterinaryDiagnostics & Laboratory Professionals

About the job

Requirements
  • Two years of phlebotomy experience is required.
  • A high school diploma or equivalent is required.
  • A state phlebotomy license is required; Quest does not accept NHA licenses in California, Washington, or Nevada.
  • Phlebotomy certification is required in California, Nevada, Washington, and Louisiana.
  • Travel up to 75% is required.
  • A valid driver's license, reliable transportation, and a clean driving record are required where applicable.
  • Strong knowledge of phlebotomy best practices and complex collection practices, including pediatric and geriatric draws, is required.
  • Experienced phlebotomy skills, including pediatric and geriatric collections, are required.
  • The ability to work independently and perform accurate, low-error work in a fast-paced setting with minimal on-site supervision is required.
  • Keyboard and data-entry experience is required.
  • The ability to lift up to 15 pounds frequently and up to 40 pounds occasionally with assistance as needed is required.
  • The role requires repetitive fine-dexterity hand motions, standing or sitting for extended periods, frequent walking and standing, and occasional bending, kneeling, reaching, twisting, or pulling.
  • Frequent use of a phone and computer and communication in English with patients and clients are required.
  • English is required.
Responsibilities
  • Travel within the assigned territory to deliver professional phlebotomy services at assigned Patient Service Centers, Client Offices, or other sites.
  • Collect specimens accurately, identify patients, and follow testing protocols to support high-quality laboratory results.
  • Work independently with a consistently low error rate and handle complex collections and patient or client situations.
  • Perform specimen collections under established procedures for a variety of tests, including venipuncture and capillary draws; handle difficult draws, including pediatric, geriatric, and hard-stick collections, with minimal error.
  • Obtain patient identification and signatures to confirm specimen-labeling accuracy, and perform data entry as needed.
  • Prepare specimens for transport and testing, including labeling, centrifuging, splitting, and storage as required by test orders.
  • Research test and client information and confirm and verify written and electronic orders using laboratory technology systems or the directory of services.
  • Resolve routine patient and client concerns independently and escalate non-routine issues appropriately.
  • Provide professional, respectful, and efficient service to patients and clients; use verbal and written communication and problem-solving to complete daily procedures and address patient questions.
  • Perform accurate data entry for patient registration, test-order entry, and billing information.
  • Explain collection procedures clearly and address patient questions.
  • Maintain a clean, orderly, and welcoming collection environment.
  • Handle multiple priorities in a high-volume setting.
  • Provide coverage across Patient Service Centers and Client Offices within the assigned territory with minimal notice.
  • Ensure daily office activities are completed accurately and on time.
  • Obtain identification, enter billing information accurately, and collect payments when required, following corporate policies.
  • Follow departmental policies, procedures, safety protocols, and compliance standards, including patient-information confidentiality.
  • Use laboratory systems, directories, and corporate tools to confirm orders and documentation.
  • Support routine administrative tasks, including stocking supplies, sanitizing, maintaining logs, filing, using email, and answering phones.
  • Complete all training and maintain current phlebotomy skills and knowledge.
  • Demonstrate the Quest 5Cs—Customer First, Care, Collaboration, Curiosity, and Continuous Improvement—in interactions to uphold service and operational excellence.
Desired Qualifications
  • Customer-service experience in a retail or service environment is preferred.
  • Training through a phlebotomy-accredited program, medical assistant program, or paramedic program is preferred.
  • Professional medical certification, such as medical assistant, phlebotomy, or similar, is strongly desired.

About the company

Quest Diagnostics provides clinical laboratory testing and diagnostic services. It processes patient samples across a network of laboratories to run a broad menu of 3,000+ tests, including cancer diagnostics and anatomical pathology, and delivers interpretive reports through its medical staff. Tests are performed at its patient service centers, esoteric and rapid-response labs, and outpatient facilities, with results shared with clinicians via connected data systems. What sets Quest Diagnostics apart is its scale and scope: the world’s largest clinical lab network, the broadest test menu, a large team of MDs and PhDs for interpretation, and leadership in cancer diagnostics and pre-employment drug testing, plus extensive clinical trials testing. Its goal is to empower healthcare providers and patients with actionable diagnostic insights to identify, treat, and manage disease, inspire healthy behaviors, and improve health outcomes.

Company Size

10,001+

Company Stage

IPO

Headquarters

Secaucus, New Jersey

Founded

1967

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Simplify's Take

What believers are saying

  • Apple Health users will order Quest tests later in 2026, expanding direct-to-consumer reach.
  • Quest’s consumer-health business reached $250 million in 2025 and management targets 30% 2026 growth.
  • Quest will launch Roche pTau217 and its new multi-biomarker AD-Detect panel in Q4 2026.

What critics are saying

  • CMS cuts lab reimbursement up to 15% on January 1, 2027, hitting CMS revenue.
  • Quest faces NLRB case 14-CA-378210 over alleged discharge and coercive statements in St. Louis.
  • Repeated PAMA cuts and commoditized testing can squeeze Quest into a low-margin processing utility.

What makes Quest Diagnostics unique

  • Quest serves half of U.S. physicians and hospitals through 2,000 service centers.
  • Quest built a consumer-health platform with Apple Health, Oura, Hims & Hers, and Function Health.
  • Quest leads blood-based Alzheimer’s diagnostics with AD-Detect and Roche pTau217 launches in 2026.

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Benefits

  • 401(k) Company Match
  • Performance Bonus
  • Employee Stock Purchase Plan
  • Tuition Reimbursement
  • Wellness Program
  • Paid Vacation
  • Paid Holidays
  • Flexible Work Hours
  • 401(k) Retirement Plan

Growth & Insights and Company News

6 month growth

-1%

1 year growth

-1%

2 year growth

-1%
Baller Alert
Oct 24th, 2026
You went for bloodwork, not a data breach: Quest Diagnostics confirms patient records were exposed.

You went for bloodwork, not a data breach: Quest Diagnostics confirms patient records were exposed. The medical testing giant confirms hackers accessed sensitive patient information, raising urgent privacy concerns as investigators work to determine whose records were compromised. Reading Time: 4 mins read Quest Diagnostics has confirmed a major cybersecurity breach involving sensitive patient information, but the company still cannot say how many people were affected or exactly what medical records were exposed. The Quest Diagnostics breach became public after the company disclosed unauthorized access to its Quanum Lab Services Manager system, a platform healthcare providers use to order laboratory tests and retrieve patient results. According to a filing with the U.S. Securities and Exchange Commission, Quest discovered the unauthorized access on Wednesday, October 21, 2026. The company reported the incident to federal regulators the following day and acknowledged that an unauthorized party had accessed "certain patient records." By Friday, October 23, the situation had become more concerning. In an official security notice, Quest confirmed that protected health information and personally identifiable information were involved. The company also acknowledged that "personal information and patient records" were affected, although investigators have not determined the specific information compromised. That leaves patients facing serious unanswered questions about their privacy. Quest has not disclosed the number of affected individuals, which healthcare organizations were impacted, or how long the unauthorized access may have continued before discovery. The company has also not publicly established whether the accessed records were downloaded, distributed, or used for fraudulent activity. For anyone who has undergone bloodwork, medical screenings, or other diagnostic testing through Quest, the uncertainty creates an immediate concern. However, receiving services from Quest does not automatically mean a patient's information was involved in this incident. The affected Quanum system plays an important role in everyday medical care. According to Quest's description of its laboratory services platform, physicians, hospitals, and medical office employees use the technology to submit testing requests, monitor orders and review laboratory results. That connection to patient care makes the breach particularly sensitive. Depending on which records were accessed, medical information can potentially reveal private details about someone's health, testing history, or treatment. Quest has not confirmed that any particular diagnosis, laboratory result or category of sensitive medical information was taken. The possible consequences extend beyond personal embarrassment or unwanted disclosure. According to the Federal Trade Commission, stolen medical information can be used in identity theft schemes, including attempts to obtain healthcare services or submit fraudulent insurance claims under another person's identity. The agency warns that victims may discover suspicious medical bills, unfamiliar insurance claims, or incorrect information appearing in their health records. Such problems can become especially complicated when inaccurate records affect future medical treatment. Patients should also remain alert to suspicious messages claiming to come from Quest, their doctor's office, or an insurance company. The FTC advises consumers not to provide medical information to unexpected callers or through unfamiliar email and text links. Instead, patients should contact healthcare organizations using verified contact information. Meanwhile, Quest says it has taken steps to contain the intrusion. Its regulatory filing confirms that federal law enforcement authorities were notified and outside cybersecurity specialists were brought in to investigate. The company also activated its incident response procedures to determine the scope of the unauthorized activity. Quest temporarily suspended access to Quanum Lab Services Manager. Its official notice states that other systems, including Essential Insights and LabHQ, were also temporarily paused as a precaution, although the company reported no unauthorized data access in those systems. Healthcare providers who normally rely on the affected platform were directed to use paper requisitions or Quanum eLabs while restoration efforts continued. Quest said other electronic systems used by healthcare providers to order testing were unaffected. The company maintains that its core business operations remain functional and that its ability to serve patients has not been materially disrupted. However, keeping laboratory services operational does not resolve the questions surrounding patient privacy. Quest's online security notice contained a "noindex" directive, which instructs search engines not to display the page in search results. That could make the company's explanation harder for concerned patients to discover through ordinary searches. The incident comes during another difficult year for healthcare cybersecurity. In August, medical device manufacturer Boston Scientific disclosed a cyberattack that caused "global disruption" to its operations, according to the company's SEC filing. The incident interfered with business applications and the processing and shipment of medical products. Earlier in March, medical technology company Stryker also experienced a major cybersecurity incident that interrupted portions of its operations. These separate incidents illustrate how attacks against healthcare companies can create both operational problems and concerns about sensitive information. Quest also has a troubling history involving patient data. In June 2019, the company disclosed a security incident involving American Medical Collection Agency, a third-party billing collections provider. Information associated with approximately 11.9 million Quest patients was potentially exposed. At the time, the company said the affected information could include Social Security numbers, financial records, and other personal medical information, although laboratory test results were not involved in that incident. The latest Quest Diagnostics breach involves a different system, and investigators have not announced a comparable number of affected patients. For people concerned about the current incident, monitoring medical billing statements and insurance explanations of benefits can help identify unfamiliar activity. The FTC also recommends reviewing credit reports and considering additional identity protections when sensitive personal or financial information has been compromised. Quest says it will notify individuals determined to have been affected in accordance with applicable law. The company also plans to send notification letters explaining available resources, including credit and identity monitoring.

AndroGuider
Oct 23rd, 2026
Quest Diagnostics data breach exposes patient health info in healthcare hack wave.

Quest Diagnostics data breach exposes patient health info in healthcare hack wave. Tl;dr. * Quest Diagnostics has confirmed that hackers accessed patient personal and health information during a recent third-party vendor breach. * Exposed data includes names, contact details, dates of birth, lab-related health information and limited Social Security numbers. * The incident is part of a growing wave of healthcare cyberattacks targeting diagnostics labs, hospitals and their tech suppliers. What happened. Quest Diagnostics, one of the largest medical laboratory operators in the United States, has confirmed that patient data was compromised in a recent data breach linked to its systems and vendors. The company said unauthorized access was detected after suspicious activity was flagged on a third-party platform used for patient services and revenue cycle operations. An investigation with outside cybersecurity experts found that an attacker had exfiltrated files containing patient information. Quest has not disclosed the exact number of individuals affected, but said it is notifying impacted patients directly and has reported the incident to federal regulators as required under HIPAA. What was exposed. According to Quest, the compromised information varies by individual but may include names, addresses, phone numbers, email addresses, dates of birth, and medical and lab information such as test orders, results, diagnoses and health insurance details. In a subset of cases, Social Security numbers and financial information were also involved. Quest stressed that its core laboratory information systems and test operations were not shut down, and patient care was not interrupted. The company is offering free credit monitoring and identity theft protection to those affected, and is urging patients to review explanation of benefits statements and monitor accounts for suspicious activity. How Quest responded. Quest said it contained the intrusion, cut off unauthorized access, reset credentials and hardened its network after discovering the breach. Law enforcement was notified, and the company says it is cooperating fully with the FBI and regulators. The company also said it is reviewing its vendor security practices and moving affected services to more secure systems. A dedicated call center and informational website have been set up for patients seeking answers. Quest has faced vendor-related breaches before, including the 2019 AMCA billing vendor incident that exposed data for nearly 12 million Quest patients, making this latest disclosure especially sensitive for regulators and customers. Why healthcare tech is under attack. Cybersecurity experts say healthcare and diagnostics companies like Quest, LabCorp, Change Healthcare and hospital networks are increasingly targeted because they hold massive stores of high-value personal health information. That data can be used for identity theft, insurance fraud, blackmail and ransomware extortion, selling for far more on the dark web than credit card numbers alone. Attackers are also shifting from hospitals themselves to their weaker third-party vendors - billing providers, file-transfer tools, call centers and IT contractors - to gain access to multiple health systems at once. Ransomware groups and state-linked hackers have intensified campaigns in 2025 and 2026, exploiting unpatched software, phishing, and stolen credentials to break into healthcare supply chains. What patients should do next. Security professionals recommend that Quest patients take the breach notification seriously, enroll in the offered credit monitoring, freeze credit with the three major bureaus, and use multifactor authentication on patient portals and email. Patients should be wary of phishing calls, texts or emails claiming to be from Quest about test results, payments or refunds, as stolen contact details are often reused in follow-on scams. Experts also urge lawmakers and healthcare tech vendors to adopt stronger encryption, zero-trust access, faster breach disclosure, and mandatory minimum security standards for all business associates handling protected health information. AndroGuider Team Articles written by the AndroGuider team. Androguider try to make them thorough and informational while being easy to read.

Yahoo Finance
Oct 23rd, 2026
Quest Diagnostics and Waters partner on at-home cervical cancer screening kit

Quest Diagnostics and Waters Corporation have announced a collaboration to expand access to the Onclarity Self-Collection Kit for cervical cancer screening. Patients collect samples at home, and Quest laboratories process them using the Onclarity HPV assay. The companies aim to widen access to testing for patients who face barriers to screening in clinics. The move supports Quest's push into consumer health testing, a business of roughly $300 million. Quest has a market value of about $26.9 billion. The program is due to enter broader rollout in 2027. Reimbursement pressure remains a risk for the company.

BridgeTower Media
Oct 23rd, 2026
Quest Diagnostics reports patient data breach.

Quest Diagnostics reports patient data breach. Secaucus-based lab testing provider shut down access to its Quanum platform after detecting unauthorized access The basics: * Quest detected unauthorized access to its lab services manager platform Oct. 21 * Patient records may have been accessed; number of people affected remains unknown * Company paused access to the system, is investigating with cybersecurity experts Quest Diagnostics disclosed a cybersecurity breach that may have exposed patient records. In an Oct. 22 regulatory filing, the Secaucus-based testing provider reported that it discovered unauthorized access to its Quanum Lab Services Manager platform the previous day and notified federal law enforcement. According to Quest, the system allows certain clients to order laboratory tests and access test results. Quest said it believes certain patient records may have been accessed, but it did not disclose how many individuals may have been affected or specify what information may have been compromised. Upon learning of the cyberattack, Quest said it "paused access to the system." The incident remains under investigation by the company with assistance from external cybersecurity experts, according to Quest. "Our core business operations are not impacted and remain up and running," Quest added. Large client base. One of the nation's largest medical laboratory operators, Quest provides diagnostic testing and related services to physicians, hospitals, health plans and patients. Its test offerings - which range from routine bloodwork to specialized screening for cancer and other diseases - are available to more than 90% of U.S. insured lives, the company says. The company serves approximately one-third of American adults annually through its 7,770-plus patient access points across North America. It also handles testing for half of the physicians and hospitals in the U.S. each year. Quest's workforce of 57,000 employees includes a medical and scientific staff of over 700 physicians, according to its website. Previous attacks. In 2016, the company said lab results and contact information for about 34,000 people were exposed in an online breach. During a 2019 incident involving a third-party billing provider, the personal information associated with approximately 11.9 million Quest patients was compromised, the outlet reported. Fierce Biotech noted that Quest's latest breach adds to a growing number of cyberattacks on the healthcare sector. Other recent cyberattacks include medical device makers Abbott, Stryker, Medtronic and Boston Scientific. Beyond healthcare, sectors such are retail grocery, education technology and utilities are increasingly facing similar threats, according to the AP. Quest confirmed to the news outlet that its latest breach was unrelated to a separate PHP software vulnerability disclosed earlier this week that prompted companies worldwide to rush security updates. About the reporter A Bergen County native, Kimberly Redmond began her journalism career after graduating from Marymount Manhattan College in New York City, starting as a reporter for one of North Jersey Media Group's weekly newspapers. Over the past 15 years, she's worked at The Star Ledger, covering breaking news, courts, government and features in northwestern New Jersey, as well as at USA Today-owned The Journal News in New York's Hudson Valley region, where she had an education beat. Along the way, she's earned several awards from the New Jersey Press Association and New Jersey Society of Professional Journalists for deadline reporting, crime & police coverage and features. In October 2022, Kimberly joined the team at NJBIZ, taking on the always-interesting beats of New Jersey's retail, cannabis, hospitality, food and legal industries. Questions? Tips? Email Kimberly at [email protected].

The Record
Oct 23rd, 2026
Quest Diagnostics warns of potential data theft after attack on lab service system.

Quest Diagnostics warns of potential data theft after attack on lab service system. A key system used by Quest Diagnostics to manage medical test results was taken offline on Thursday after the company discovered unauthorized access. The company published a statement and an FAQ about the cyberattack, warning customers that they "believe some patient data" within the system was accessed. The platform, Quanum Lab Services Manager (LSM), is used to place test orders as well as receive and look up results. Access to the system has been paused while Quest investigates the attack. No other part of Quest has been impacted by the cyberattack but several other systems were paused as investigators probe the breach. Quest said it is working with law enforcement to resolve the incident and is investigating what patient data was affected by the attack. Customers can use paper requisitions in place of the system and Quest pledged to have Quantum back up and running by Friday. The company noted in the release that the incident did not involve the recent PHP vulnerabilities causing alarm among cybersecurity experts. A Quest spokesperson declined to comment on the nature of the incident. Quest is one of the largest clinical laboratory companies in the U.S., reporting more than $11 billion in revenue last year. The New Jersey-based company says it serves half of the doctors and hospitals in the U.S. and one in three American adults each year. No hacking group has taken credit for the incident as of Thursday afternoon. Quest is one of several healthcare testing firms to report cyber incidents in 2026. Baylor Genetics recently admitted that a data breach impacted more than 2.8 million of its patients and exposed lab results, medical testing information, Social Security numbers and more. Several other electronic health records companies dealt with attacks this year. In response to the attacks and several others over the last two years, Congress passed a bill this month expanding federal cyber requirements for healthcare organizations that handle patient data.