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Kaiser Permanente

Integrated healthcare provider and payer platform

Vision Services Assistant 2

Clinical Support & Patient AdministrationPosted on Nov 9
Full-timeFolsom, CA, USANo salary listedIn-person

About the Job

Requirements

  • At least two years, with 1,000 or more hours per year, of recent experience regularly conducting objective ophthalmic testing, including several procedures such as visual acuity testing, contact or non-contact tonometry, visual fields testing, lensometry, color deficiency and depth perception testing, or autorefraction.
  • High school diploma or GED.
  • Certified Ophthalmic Assistant or Certified Ophthalmic Technician certification.
  • Basic Life Support certification.
  • Proficiency in ophthalmic procedures and testing required by the employer.
  • Knowledge of medical and ophthalmological terminology.
  • Ability to successfully complete PARRS II and AutoReg where applicable, and work with an electronic medical record system.
  • Good verbal and written communication skills, including legible handwriting.
  • Ability to read and comprehend simple instructions.
  • Ability to work effectively in teams.
  • Knowledge of computers and computer keyboards.
  • Willingness to work in a Labor Management Partnership environment.
  • Refer to the Position Specifications outlined in the appropriate collective bargaining agreement.

Responsibilities

  • Provide direct support to ophthalmologists and optometrists and the Eye Services operation under the direct supervision of the Chief of Ophthalmology or designee.
  • Enhance provider interactions with patients through ophthalmic knowledge, objective testing, and technical skills in the Eye Services specialty.
  • Assist with provider visits and support department operations with clerical services, including making appointments, scheduling surgical procedures, taking messages, and registering patients.
  • Measure and record intraocular pressure using tonometry, spectacle neutralization using lensometry, automated visual fields, autorefraction in preparation for provider refraction, autokeratometry, anterior chamber angles, vital signs, pupillary response, and other objective ophthalmic testing.
  • Measure visual acuity for patients of all ages and ocular diagnoses, including with Snellen and HOTV charts, color vision testing, and stereopsis.
  • Administer topical eye medications according to specific physician orders in preparation for testing, as permitted by state law and regulation.
  • Perform other objective ophthalmic testing and automated image capture as indicated.
  • Make and cancel optometry, ophthalmology, medical clearance, and diagnostic appointments.
  • Obtain and prepare medical information, including records, files, forms, and diagnostic results, for providers.
  • Record relevant medical information for providers, including assessments, plans, interventions, and spectacles; complete forms and other necessary data entry.
  • Document concise and relevant medical and ocular histories electronically in the medical record, and set up laboratory, x-ray, and other requisitions as needed.
  • Label specimens and pathology request forms, and document specimens using departmental procedures.
  • Set up and assist with minor eye surgical procedures by preparing supplies and handling instruments as needed.
  • Anticipate provider needs by preparing supplies, instruments, and equipment.
  • Clean, wrap, label, and restock instruments, changing cleaning solutions as needed.
  • Maintain equipment and order and stock supplies.
  • Order and maintain inventory par levels of supplies, forms, and medications as needed.
  • Keep the work area clean.
  • Call patients with messages from providers and document the disposition.
  • Document, update, and process records relating to provider appointments.
  • Perform surgical scheduling functions as needed.
  • Participate in training and orientation of new personnel.
  • Perform other related duties as necessary.

About the Company

Kaiser Permanente

Integrated healthcare provider and payer platform

Kaiser Permanente runs an integrated healthcare platform that lets members manage and pay medical, premium, and pharmacy bills online. It serves Medicare Advantage, Individual and Family, and non-employer plans, offering options to pay as a guest or set up payment plans. The platform works by presenting a centralized online portal where users can view bills, choose how to pay, and handle multiple types of charges in one place. Revenue comes from premiums and medical services fees, while the service aims to reduce administrative work for both providers and patients and encourage on-time payments. What sets Kaiser Permanente apart is its combination of healthcare services with a single billing experience across multiple plan types, focusing on a user-friendly, centralized payment process rather than handling billing through separate systems. Its goal is to provide a straightforward, reliable way for members to manage and pay their bills, improving convenience and payment timeliness.

Company size
10,001+
Company stage
Grant
Total funding
$7.5M
Headquarters
Oakland, CA
Founded
1945

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