Inactive
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Walmart

Sells groceries and essentials in stores and online

Overnight Coach/Ops Manager Trainee

Retail Store ManagementPosted on Oct 27
Full-timeTempe, AZ, USA$31.25 - $38.46 /hrIn-person

About the Job

Requirements

  • At least 2 years of college, or 1 year of retail experience and 1 year of supervisory experience, or 2 years of general work experience and 1 year of supervisory experience.
  • For facilities that sell firearms, successful completion of a firearms-specific Criminal Background Check and Firearms Authorized Training is required.
  • For facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.
  • Associates must attend and successfully complete all job-required trainings and assessments, such as Academy trainings and Open Door trainings.

Responsibilities

  • Lead and develop teams by teaching, training, actively listening, touring stores, and providing feedback.
  • Communicate and collaborate with associates at all levels about store operations, technology, business initiatives, merchandising, and company direction.
  • Introduce and lead company change efforts, provide clear expectations and guidance, implement business solutions, and communicate business objectives to teams.
  • Model customer service standards for store associates by following and demonstrating the One Best Way service model and managing and supporting customer service initiatives, such as store of the community and community outreach programs.
  • Ensure customer needs, complaints, and issues are resolved; develop and implement action plans to correct deficiencies; and provide process-improvement leadership to ensure a high-quality customer experience.
  • Drive financial performance and sales in the designated store area by reviewing and evaluating profit-and-loss statements; managing and assisting with budgeting, forecasting, and expense control; monitoring merchandise presentation, seasonal transitions, inventory flow, and operational processes; and developing and implementing plans to mitigate shrink and achieve sales and profit goals.
  • Supervise and develop hourly associates by hiring, training, mentoring, assigning duties, setting clear expectations, recognizing associates, communicating expectations consistently and effectively, and promoting belonging in the workplace.
  • Recruit and develop qualified associates to meet staffing needs and achieve company growth potential.
  • Coordinate, complete, and oversee job-related activities and assignments; maintain relationships with key stakeholders; support plans and initiatives to meet customer and business needs; identify and communicate goals and objectives; build accountability and measure progress; identify and address improvement opportunities; demonstrate adaptability; and promote continuous learning.
  • Ensure compliance with company policies and procedures and support company mission, values, and standards of ethics and integrity by implementing action plans, utilizing and supporting the Open Door Policy, and providing direction and guidance on applying policies and procedures.
  • Build high-performing teams, embrace differences in people, cultures, ideas, and experiences, create a workplace where associates feel seen, supported, and connected, and create opportunities for associates to thrive and perform.
  • Build strong and trusting relationships, work collaboratively, and communicate with impact to motivate and influence others.
  • Attract and retain talent, empower and develop talent, and recognize others' contributions and accomplishments.
  • Maintain and promote integrity, ethics, and compliance; model company values; hold oneself and others accountable; and support the company's goal of becoming a regenerative company by making a positive impact, creating belonging, eliminating waste, and participating in local giving.
  • Act in a selfless manner and be humble, self-aware, honest, fair, and transparent.
  • Deliver results while putting customers first, adapting to how, where, and when customers shop, and applying the Every Day Low Price and Every Day Low Cost business models to plans.
  • Make decisions based on data, insights, and analysis; balance short- and long-term priorities; and consider customers, associates, shareholders, suppliers, business partners, and communities when making plans.
  • Display curiosity and a desire to learn, take calculated risks, demonstrate courage and resilience, and encourage learning from mistakes.
  • Drive continuous improvement, adopt and encourage the use of new technologies and skills, and support others through change.

Desired Qualifications

  • Complete a Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
  • General work experience supervising 5 or more direct reports, including responsibility for performance management, mentoring, hiring, and firing.

About the Company

Walmart

Sells groceries and essentials in stores and online

Walmart sells groceries, household essentials, clothing, and electronics through stores and online marketplaces for consumers around the world. Its everyday low price model combines large purchasing volumes with distribution networks that move goods to stores and customer homes. Shoppers can browse online, collect orders at a nearby store, or request delivery, while third-party merchants use its marketplace and fulfillment services to reach customers. The group earns revenue from merchandise sales, memberships, advertising, and services, and also operates pharmacies, optical centers, and digital payments businesses. Walmart opened its first discount store in 1962 and is headquartered in Bentonville, Arkansas.

Company size
10,001+
Company stage
IPO
Headquarters
Bentonville, AR
Founded
1962

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