Practice Director
Healthcare & Life Sciences
Posted on 2/6/2024
Snowflake

5,001-10,000 employees

Data warehouse for the cloud
Company Overview
Snowflake has become a global force to help mobilize the world’s data. Snowflake enables thousands of organizations to have seamless access to explore, share, and unlock the true value of their data.
Data & Analytics

Company Stage

N/A

Total Funding

$2.5B

Founded

2012

Headquarters

,

Growth & Insights
Headcount

6 month growth

6%

1 year growth

18%

2 year growth

83%
Locations
Remote in USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Sales
Management
Salesforce
Marketing
Data Analysis
CategoriesNew
Sales & Account Management
Requirements
  • Sales Minded individual with 10+ years of experience within the SaaS or cloud computing space, specifically within professional services/ delivery experience
  • Knowledge of the data warehousing, data management, analytics and/or cloud computing space
  • Healthcare Life Science Industry experience is a huge plus
  • Experience selling professional services and managing to sales targets, working closely with cross functional teams including sales, pre-sales, legal, marketing and finance
  • Experience with documenting scope, deliverables, and timelines in statements of work and managing service delivery to meet the expectations of executed contracts
  • Comfortable with Salesforce or other leading CRM tools
  • Experience presenting to internal and external key stakeholders, speaking to both business and technical audience
  • Ability to prioritize projects and deliverables (project management)
Responsibilities
  • Build deep, technical relationships with Customers to ensure Snowflake PS can serve the specific needs of current and future engagements
  • Coordinates pre-sales scoping of engagements to support customer’s services needs
  • Accountable for Customer Satisfaction and successful post sales delivery of engagements against scope and timelines in Services statements of work
  • Builds and maintains close relationships with Product Sales teams to build a continual pipeline of leads and opportunities for Professional Services and Education within territory
  • Leads the Professional Services Go-to-Market strategy and the Services and Product Education Sales activities for assigned territory
  • Provides technical and/or business consultative leadership for a specific practice at the pre- or post- sales level
  • Ensures appropriate levels of specialization in the practice are being achieved by utilizing online and in person training opportunities for the teams
  • Communicates pipeline activity to the Delivery teams and Resource Management to ensure visibility to upcoming resource needs
  • Recruits, hires, and drives performance for employees who can help grow and drive Snowflake's Professional Services' strategy, including senior and junior consultants, architects, Practice Managers, and Services Engagement Managers
  • Proactively provides input into the development of Practices' policies, procedures, and standards
  • Monitors Resource job performance and provides coaching, counseling, and motivation to maximize practice performance
  • Coordinates with Delivery Directors and Resource Management to staff Professional Services engagements with appropriate skills
  • Demonstrates detailed Snowflake product knowledge from the vision of Snowflake and how it serves Customers of all sizes to how we solve for specific technical use cases
  • Understands the technical complexities of Cloud Computing, the competitive environment, and can confidently address Customer concerns and insecurities around Cloud adoption and migrations
  • Provides strong consultative skills and understanding of the services engagement model
Desired Qualifications
  • Experience in Healthcare Life Science Industry
  • Experience with Snowflake product
  • Experience in managing practice revenue targets
  • Experience in managing engagement delivery quality