Team Leader Patient Transport

About the Job

General Summary of Position
Is responsible for providing high-quality patient service and clinical support. Supervises the daily operation of all transportation services within Imaging Services and the entire hospital. Assess plan and coordinate transportation services for patients. Act as the point person for the department and serve as liaison between staff administration; radiologists and other physicians; nursing staff and other professional staff within the hospital.

Primary Duties and Responsibilities

Acts as department liaison/point person between transporters and Imaging Administration. Establishes and maintains communication within the department and with other hospital departments.

Assists with the selection training orienting and assigning department staff. Maintains ongoing communication with subordinates to review programs provide feedback discuss new developments and exchange information.

Contributes to the achievement of established department goals and objectives and adheres to department policies procedures quality standards and safety standards. Complies with governmental and accreditation regulations.

Ensures the delivery of quality services for patients and in area of operations. Acts as an educational resource.

Exhibits working knowledge and expertise of current policies and procedures and consults with associates concerning interpretation and administration of such.

Manages and coordinates daily activities of transporters with workload requirements and available personnel. Responsible for staffing schedules and time off requests. Knowledge of report express to assist with payroll. (Timekeeper).

Manages utilization of equipment. Responsible for maintenance of department facilities in a condition to promote efficiency and the health comfort and safety of patients and staff. Reports malfunctioning or safety hazards of transport equipment.

Participates in multidisciplinary quality and service improvement teams.

Performs other duties as assigned.

Minimal Qualifications
Education

• High School Diploma or GED required and
• strong knowledge of employee relations issues preferred

Experience

• 1-2 years 2 years experience in the supervision and delegation of staff required
• One year of relevant professional-level work experience may be substituted for one year of required education.

Licenses and Certifications

• CPR - Cardiac Pulmonary Resuscitation (includes BLS and NRP) for healthcare providers from either the American Heart Association (AHA) or American Red Cross within 90 Days required and
• Additional unit/specialty certifications may vary by department or business unit.

Knowledge Skills and Abilities

• Demonstrated leadership skills.
• Good mediation and counseling skills.
• Good listening skills.
• Working knowledge of Microsoft Word and Excel software applications.
• Knowledge of Report Express preferred.
• Verbal and written communication skills.

This position has a hiring range of

USD $18.40 - USD $29.74 /Hr.