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Health Connect America

In-home and community behavioral health provider

Family Centered Treatment Specialist

Full-TimeDeadline 9/23/27
$48k - $53k
Junior, Mid
Bachelor's, Master's
Roanoke, VA, USA
In Person
Medical, Clinical & VeterinaryMental & Behavioral Health

About the job

Requirements
  • A bachelor's degree in human services or a related field is required in Florida, Georgia, Mississippi, South Carolina, and Tennessee; North Carolina accepts a master's degree in a human services field with one year of experience, a bachelor's degree in a human services field with two years of experience, or a bachelor's degree in a non-human-services field with four years of experience.
  • In North Carolina, experience must be full-time and supervised, serving children and adolescents with a primary mental health diagnosis; it may be accumulated before or after degree completion.
  • In North Carolina, candidates must meet Qualified Professional requirements under 10A NCAC 27G .0104, or hold a current human services professional license (including provisional) or board-issued certification.
  • In Mississippi, candidates must be provisionally credentialed as a Provisionally Certified Community Support Specialist and eligible for full Certified Community Support Specialist credentialing.
  • In Virginia, a bachelor's degree from an accredited institution is required, along with current Qualified Mental Health Professional status or the ability to register as a Qualified Mental Health Professional with the Virginia Board of Counseling.
  • A comprehensive background investigation must be passed before joining the organization.
Responsibilities
  • Provide Family Centered Treatment services according to the service definition and model fidelity requirements.
  • Complete Family Centered Treatment certification within one year of employment to continue providing Family Centered Treatment services and maintain employment.
  • Complete Family Centered Treatment checkoffs and other internal trainings by their designated deadlines using the e-learning system.
  • Deliver services to children, adolescents, and their families, primarily in their living environments and with a family focus.
  • Provide 24/7 on-call coverage to a caseload of families and children; provide services in homes and communities at times convenient for families, requiring a flexible schedule.
  • Complete clinical records and Family Centered Treatment documents with the child and family, and enter or upload them promptly into the electronic health record according to company standards.
  • Develop and maintain service plans in coordination with the treatment team process and applicable authorization processes; collaborate with treatment team members to ensure effective communication and coordinated services.
  • Revise and implement service plans on an ongoing basis.
  • Provide psychoeducation as indicated in the service plan.
  • Conduct family interventions aligned with the Family Centered Treatment model, facilitate progress through its four treatment phases, and complete fidelity documents.
  • Help families and children establish weekly goals and identify steps to achieve them.
  • Refer families and children to services and resources.
  • Develop and coordinate discharge plans based on treatment, including aftercare needs and plans, and access appropriate community resources.
  • Coordinate initial and ongoing assessment activities.
  • Convene the treatment team for service planning.
  • Consult medical and non-medical providers, engage community and natural supports, and incorporate their input into person-centered planning.
  • Link clients to appropriate and effective services, including arranging psychological and psychiatric evaluations.
  • Provide and coordinate behavioral health services and other interventions for youth or family members with behavioral health professionals and treatment team members.
  • Monitor and document consumer progress.
  • Participate in quality assurance and quality improvement activities, including audits, corrections, improvement plans, and projects.
Desired Qualifications
  • Current Family Centered Treatment certification is preferred in all areas.
  • In Ohio, Licensed Social Worker status or eligibility for provisional licensure is preferred.

About the company

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Health Connect America

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Health Connect America delivers behavioral health services for children, adults, and families across multiple states, in clients’ homes, communities, schools, and clinics. It provides in-home counseling, outpatient mental health care, substance use treatment, therapeutic foster care, and 24/7 crisis response, using a trauma-informed, strength-based approach to support healthy coping and family preservation. Growth has come from acquisitions (Georgia HOPE, Pinnacle Family Services, HEADS) and a SaaS-first technology strategy that helps clinicians and scales care, with Medicaid reimbursements as a major revenue source. The goal is to broaden access to integrated, community-based behavioral health services, expand service lines, and improve outcomes for individuals and families.

Company Size

501-1,000

Company Stage

N/A

Total Funding

N/A

Headquarters

Franklin, Tennessee

Founded

2006

Get referred to Health Connect America

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Simplify Jobs

Simplify's Take

What believers are saying

  • January 26, 2026 Ohio entry opens a new Midwest market for referrals.
  • May 2026 Georgia HOPE and Pinnacle expansions signal continued cross-sell and geographic growth.
  • August 2026 careers page lists active hiring across ten states, indicating demand and scaling.

What critics are saying

  • 2023 DOJ fine and five-year oversight make Medicaid billing compliance a board-level threat.
  • Medicaid reimbursements dominate revenue; state rate cuts or audits hit margins fast.
  • Expansion across Ohio, Alabama, Florida, Maryland, and Virginia strains clinician supply and execution.

What makes Health Connect America unique

  • Evidence-based family-centered care spans homes, schools, communities, and offices across ten states.
  • Palladium-backed roll-up adds Georgia HOPE, Pinnacle, HEADS, First Home Care, NorthStar.
  • Family Centered Treatment and therapeutic foster care differentiate against office-only outpatient rivals.

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Benefits

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Paid Vacation
  • Paid Holidays
  • Flexible Work Hours
  • Mental Health Support
  • 401(k) Retirement Plan
  • Health Savings Account/Flexible Spending Account

Growth & Insights

Headcount

6 month growth

13%

1 year growth

13%

2 year growth

13%